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I unluckily purchased a car a couple of months ago which has developed a serious fault. After numerous unanswered calls/voicemails and emails I asked a friend to take me there (as the car I purchased is not fit for the road) to find the forecourt locked up and empty. There was no notices or anything to provide further contact information or warranty assistance. It would appear I’ve now got to fund the costly repairs myself. I’m annoyed as they should have told me they were in trouble so I could have made a informed decision before purchasing!
Reviewer has confirmed their email address
sarah wood in response to Gone bust!
Hi have they closed down? I bought a car few months ago had nothing but problems and I'm not happy. Isnt there anything we can do? I'm still paying finance on this car.
I have bought a few cars and a van from this garage and have always found them extremely helpful & hassle free, always been given a good px price & I have had the odd small problem with two cars which they sorted for me straight away with no cost to me, even when one item was not covered by the warranty! I personally can not fault this garage and I would certainly recommend Crewe Car & Van Centre 100%
Brought a car from them but turned out the car had been in an accident and never recorded the mot was a forgery and the breaks were not use able and started smoking as soon as was off the forecourt the car had been modified badly and kept going into limp home mode the wipers were held on by duct tape and when the fuse was replaced to get the drivers door controls working the roof of the car caught fire and the best of it all was the dealer said it wasn't his problem and refused to talk to me again
Reviewer has confirmed their email address
Smooth process from start to finish, very happy with my vehicle 4 months on. Many thanks to Jordan & the team at Crewe Car & Van Centre.
A pleasant experience from start to finish, the staff were friendly, the car was exactly what I was looking for at a very reasonable price. I had visited 3 garages looking for a certain make, model & colour with specific spec, these guys had exactly what I was looking for and overall I am more than pleased. Thank you!!!!!!
I bought a car from here early December 2017, I love the car it was exactly what i had been searching for, The staff were very helpful and there was no pressure what so ever but after 8 weeks and 3000 miles my passenger window stopped working, I called them and they asked i drop the car in too there garage which they use for repairs, Apparently it was the window motor ? Anyway they replaced it with no cost or hassle to me and they kept me fully informed of what was happening. I have been so pleased that i have just been and bought a Van off them also which again was a pleasant no pressure experience and i would defiantly recommend Crewe Car & Van Centre.
Reviewer has confirmed their email address
I would not recommend this car dealership in Crewe. They look ok, seem ok, appear helpful and are pleased to see you when you show up to collect your car. Then once they have your money thats it, no help if you have a problem, wont answer phone, refuse to put anything right, promise to ring you and never do, a bad experience from my point of view when buying from Crewe Car and Van Centre.
Where do I start, the sales advisors were completely useless. Any questions asked about the car were left unanswered as they "didn't know", luckily I have a car fanatics at home who was able to help me. They made me wait 2 weeks to pick the car up because "the garage wanted to give it a once over" when in fact there was a mechanical failure which was never disclosed to me until I kicked up a fuss! And on the day of picking it up the gentlemen got funny with me for picking the car up 10 minutes later then I said I would which was ironic as they made me wait 2 weeks! Although I love my car now, I'm quite disappointed in myself that I didn't go to other dealerships as I have seen my car at a cheaper price and most of them are a year or two younger than mine. Would I ever recommend them? Certainly not.
Reviewer has confirmed their email address
Crewe Car & Van Centre specialise in used vehicles and carry all main types of stock from Saloon's, Coupe's, Sports, Hatchback, Cabriolet, MPV, 4X4, LCV, & Commercial. They are all fully Hpi checked and come with a 3 month warranty, 12 month extended warranty's are also available at cost price.
If you have purchased a vehicle from this dealership, please share your experience with us and leave a review.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Crewe Car & Van Centre
Camm Street
Crewe
Cheshire East
CW2 7DN
Mon | 09:00 - 17:30 |
Tue | 09:00 - 17:30 |
Wed | 09:00 - 17:30 |
Thu | 09:00 - 17:30 |
Fri | 09:00 - 17:30 |
Sat | 09:00 - 16:30 |
Sun | 10:00 - 15:30 |
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