98% Reviews
replied to
94% Recommend
to friend


54 reviews from our car dealer reviews community
Leave a review for Crewe Volkswagen
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54 reviews from our car dealer reviews community

Leave a review for Crewe Volkswagen
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"Great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cannot thank all the staff enough for the level of service received when buying our new car. Any problems were sorted without question. Would certainly recommend them to others. Thanks for everything!

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Sharon from Crewe Volkswagen in response to Great experience

Good Morning Stewart, Thank you for your 5 star review. We are delighted to hear that you are enjoyed your customer journey with the Team at Crewe Volkswagen . Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Realy help full

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Sharon from Crewe Volkswagen in response to Great service

Good Morning Stephen , Thank you so much for your 5 star review. Your comments are gratefully received and we are thrilled you our Team gave you great customer service. Thank you for your detailed feedback as potential customers will find this helpful. - Sharon Swansway Motor Group

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"Audi Q3"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased my Audi Q3 from Crewe VW with salesman Sam. Discussed my budget with Sam and they offered me a good price on my part ex. On collection I was pleasantly surprised with unexpected 4 new tyres, brakes, discs and pads and cosmetic scuff repair. The car was immaculate inside and out. Couldn’t have been more pleased thanks to Sam!

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Sharon from Crewe Volkswagen in response to Audi Q3

Good Morning Maggie Thank you so much for your 5 star review. Your comments are gratefully received and your kind words for Sam will be cascaded to him. Thank you for your detailed feedback as potential customers will find this helpful. Sharon - Swansway Motor Group

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"Great service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service from Crewe Volkswagen when looking to purchase a new car.

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Sharon from Crewe Volkswagen in response to Great service

Good afternoon Rachel, We sincerely appreciate your review and are delighted to hear that you experienced excellent customer service. We trust you are enjoying your new purchase. Sharon - Swansway Motor Group.

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No issues

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Sharon from Crewe Volkswagen in response to Great service

Good afternoon, Steve. We sincerely appreciate your five-star review and are delighted to hear that you experienced excellent customer service. Sharon - Swansway Motor Group.

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"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

VW Polo

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Sharon from Crewe Volkswagen in response to 5

Good afternoon , Thank you for your five star review and using our Crewe Volkswagen dealership. Sharon - Swansway Motor Group

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5⭐

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Sharon from Crewe Volkswagen in response to ⭐⭐⭐⭐⭐

Good afternoon Matthew , Thank you for your five star review and using our Crewe Volkswagen dealership. Sharon - Swansway Motor Group

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"So far so good "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was my first time purchasing a car from Crewe Volkswagen and while everything went really well, I would still rate it 4.5* as there is always room for improvement. That being said, Dominic (the salesman) was really good and I have no complaints about him at all. I haven't been on any long runs in my ID.3 but for the small trips, it's been okay.

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Sharon from Crewe Volkswagen in response to So far so good

Good Afternoon Aiza, Thank you so much for your review. Your comments are gratefully received and your kind words for Dominic will be cascaded to him. Thank you for your detailed feedback as potential customers will find this helpful. Sharon - Swansway Motor Group

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"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from start to finish.

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Sharon from Crewe Volkswagen in response to Excellent service

Good Morning David, Thank you for your feedback and helpful comments for others who are considering using our Crewe Volkswagen dealership. Sharon - Swansway Motor Group

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"No hard sell"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Off the top of my head I can't think of anything that would have made the experience 5 stars, but it all went fine. There was no hard sell from the salesman, and he was helpful in answering my questions about the 2 Series.

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Elizabeth Day from Crewe Volkswagen in response to No hard sell

Good Afternoon Colin R Thank you for your feedback and helpful comments for others who are considering using our Crewe Volkswagen dealership. Elizabeth - Swansway Motor Group

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Dealership Information

Crewe Volkswagen is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Volkswagen models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Volkswagen!

Deals in: 4x4s, Cars
Manufacturers: Volkswagen
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
54 reviews4.8 out of 5 stars — Rated Excellent
Excellent
49
Very Good
3
Average
1
Poor
0
Terrible
1

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    Contact Information

    Address

    Crewe Volkswagen
    Third Avenue
    Crewe
    Cheshire East
    CW1 6XZ

    Get in touch

    01270 864446
    https://www.swanswaygarages.com/volkswagen/contact-us/crewe/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Crewe Volkswagen

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Crewe Volkswagen
    VAT Number: 823 8072 33


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