94% Reviews
replied to
91% Recommend
to friend


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37 reviews from our car dealer reviews community
Leave a review for Crewe Volkswagen
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37 reviews from our car dealer reviews community

Leave a review for Crewe Volkswagen
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"Good honest and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I travelled a long way for a used car that was really well presented and exactly as described. Good service on arrival and no complaints everything all good

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Sharon from Crewe Volkswagen in response to Good honest and helpful

Good afternoon David,.Thank you so much for your 5 star review. Your comments are helpful to others who will be considering using our dealership. Your time taken to provide this response is gratefully received. Thank you for choosing our dealership and we are delighted you are pleased with your purchase. Sharon - Swansway Motor Group

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"Very pleased"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with the service I received from Jacob, and I've got nothing but good comments to say about his approach.

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"Overall happy "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall I'm very satisfied with my experience with the team. I'm very pleased with my ID.4 and although I've only used the car for small trips that are under 100 miles, I've been pleased with it. I'm taking the car out tomorrow for its first long trip, which will be a good test to see how I get on. I'm just waiting for the V5 to arrive to have all the necessary paperwork.

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Sharon from Crewe Volkswagen in response to Overall happy

Good Afternoon Mark, Thank you kindly for leaving a positive review. We are thrilled you received great service and you are enjoying your new car. We have asked the dealership to make contact about your concern with the V5. Sharon - Swans way Motor Group

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"Highly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Honestly, I would highly recommend Crewe Volkswagen to anyone. I've already recommended a work colleague to get a car from here because he is in the market for a T-Roc so hopefully he calls up. The service from Anton was perfect.

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Sharon from Crewe Volkswagen in response to Highly recommend

Good afternoon Andrew, Thank you for your 5 star review. We are delighted to hear that you had an amazing customer journey and you have already take the time to recommend Crewe Volkswagen to your work colleague. We look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group

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"VW Golf 2021"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great car and great service

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Sharon from Crewe Volkswagen in response to VW Golf 2021

Good Morning Andrew, Thank you kindly for leaving a positive review. We are thrilled you received great service and you are enjoying your new car. Sharon - Swansway Motor Group

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"Good service "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service from the salesman. He couldn't do enough for me. Upon getting the car home, I came to wash the car the following Sunday and I noticed a lot of over spray on the paint work. I know the car had been in to the repair shop for the rear bumper sorting out. The car should have been inspected prior to my collection. To the naked eye it looks great, but when you run a sponge over it you can feel the roughness. I'm now having to get the clay bared and polished.

Sharon from Crewe Volkswagen in response to Good service

Good morning Steve, Thank you so much for your 4 star review. Your comments are helpful to others who will be considering using our dealership. Your time taken to provide this response is gratefully received. I have cascaded the concern you have raised about the Bodywork to senior management within the dealership. Thank you for choosing our dealership and we are delighted you are pleased with your purchase. Sharon - Swansway Motor Group

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"The best "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The best! I had a Clio before and I was in the market for an upgrade, so I went for the Golf and it's been really nice and it's running great.

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Phoenix from Crewe Volkswagen in response to The best

Good Morning Thomas T, Thank you for your 5 star review. We are delighted to hear that you are enjoying your driving experience in your new Golf. We look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group

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"I wouldn't change anything "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Since I come from a ID.5 before, I was very familiar with the car but I still found the team to be really helpful and it made for a great experience. The car is running as expected. I had the chance to use the heated front window today and it worked very well. I wouldn't change anything about my visit.

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Phoenix from Crewe Volkswagen in response to I wouldn't change anything

Good Morning Rachel L, Thank you kindly for your 5 star review. We trust you are enjoying the driving experience and would like to take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group

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"Really happy"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with the customer service I received from Anton and the team. I felt they were very helpful, all my questions were answered.

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Phoenix from Crewe Volkswagen in response to Really happy

Good Morning Marina B, Thank you for your 4.6 star review. Your comments are gratefully received and we will of course inform the Team of this fantastic review. Phoenix - Swansway Motor Group

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"Very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with my recent purchase from Crewe Volkswagen. I thought Sam was great.

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Phoenix from Crewe Volkswagen in response to Very happy

Good Afternoon Losseni, Thank you for your 5 star review. Your comments are gratefully received and we will of course inform the Team of this great review. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group

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Dealership Information

Crewe Volkswagen is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Volkswagen models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Volkswagen!

Deals in: 4x4s, Cars
Manufacturers: Volkswagen
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
37 reviews4.7 out of 5 stars — Rated Excellent
Excellent
33
Very Good
2
Average
1
Poor
0
Terrible
1

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    Contact Information

    Address

    Crewe Volkswagen
    Third Avenue
    Crewe
    Cheshire East
    CW1 6XZ

    Get in touch

    01270 864446
    https://www.swanswaygarages.com/volkswagen/contact-us/crewe/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    94%
    Percent of reviews responded to by this dealer

    Additional Information About Crewe Volkswagen

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Crewe Volkswagen
    VAT Number: 823 8072 33


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