98% Reviews
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94% Recommend
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53 reviews from our car dealer reviews community
Leave a review for Crewe Volkswagen
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53 reviews from our car dealer reviews community

Leave a review for Crewe Volkswagen
Leave a review
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"VW Golf 2021"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great car and great service

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Sharon from Crewe Volkswagen in response to VW Golf 2021

Good Morning Andrew, Thank you kindly for leaving a positive review. We are thrilled you received great service and you are enjoying your new car. Sharon - Swansway Motor Group

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"Good service "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service from the salesman. He couldn't do enough for me. Upon getting the car home, I came to wash the car the following Sunday and I noticed a lot of over spray on the paint work. I know the car had been in to the repair shop for the rear bumper sorting out. The car should have been inspected prior to my collection. To the naked eye it looks great, but when you run a sponge over it you can feel the roughness. I'm now having to get the clay bared and polished.

Sharon from Crewe Volkswagen in response to Good service

Good morning Steve, Thank you so much for your 4 star review. Your comments are helpful to others who will be considering using our dealership. Your time taken to provide this response is gratefully received. I have cascaded the concern you have raised about the Bodywork to senior management within the dealership. Thank you for choosing our dealership and we are delighted you are pleased with your purchase. Sharon - Swansway Motor Group

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"The best "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The best! I had a Clio before and I was in the market for an upgrade, so I went for the Golf and it's been really nice and it's running great.

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Phoenix from Crewe Volkswagen in response to The best

Good Morning Thomas T, Thank you for your 5 star review. We are delighted to hear that you are enjoying your driving experience in your new Golf. We look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group

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"I wouldn't change anything "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Since I come from a ID.5 before, I was very familiar with the car but I still found the team to be really helpful and it made for a great experience. The car is running as expected. I had the chance to use the heated front window today and it worked very well. I wouldn't change anything about my visit.

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Phoenix from Crewe Volkswagen in response to I wouldn't change anything

Good Morning Rachel L, Thank you kindly for your 5 star review. We trust you are enjoying the driving experience and would like to take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group

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"Really happy"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with the customer service I received from Anton and the team. I felt they were very helpful, all my questions were answered.

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Phoenix from Crewe Volkswagen in response to Really happy

Good Morning Marina B, Thank you for your 4.6 star review. Your comments are gratefully received and we will of course inform the Team of this fantastic review. Phoenix - Swansway Motor Group

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"Very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with my recent purchase from Crewe Volkswagen. I thought Sam was great.

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Phoenix from Crewe Volkswagen in response to Very happy

Good Afternoon Losseni, Thank you for your 5 star review. Your comments are gratefully received and we will of course inform the Team of this great review. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group

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"Couldn't recommend them enough"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We dealt with two different salesmen during our experience. The first car we purchased was brought back to the dealership, not because there was anything wrong with it, it just wasn't the car for us. Both salesmen went above and beyond to help us swap the car for a Tiguan, and their support made the process easy. I couldn’t recommend them enough!

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Phoenix from Crewe Volkswagen in response to Couldn't recommend them enough

Good Afternoon Mr W, Thank you kindly for your 5 star review. Your comments are gratefully received and we will of course inform the Team of this fantastic review. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group

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"Anton was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Anton at Crewe Volkswagen was great.

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Phoenix from Crewe Volkswagen in response to Anton was great

Good Afternoon Alison, Thank you for your 5 star review. Your comments are gratefully received and we will of course inform the Team of this fantastic review. We look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group

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"Very pleased with it"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No complaints from me! Everything regarding the sale went fine and so did the handover. I felt the car was well priced for it's condition, and I'm very pleased with it.

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Phoenix from Crewe Volkswagen in response to Very pleased with it

Good Afternoon Nigel B, Thank you for your 5 star review. We are delighted to hear that your customer journey with the team has been a positive experience. We look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group

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"Brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't remember the salesman's name but he was wonderful. It was great to be able to test drive the car before going ahead with it. I've used the car every day since because I work 6 days a week and the car has been brilliant.

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Phoenix from Crewe Volkswagen in response to Brilliant

Good Afternoon Donna, Thank you for your 5 star review. We are delighted to hear that you are enjoying the driving experience. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group

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Dealership Information

Crewe Volkswagen is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Volkswagen models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Volkswagen!

Deals in: 4x4s, Cars
Manufacturers: Volkswagen
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
53 reviews4.8 out of 5 stars — Rated Excellent
Excellent
48
Very Good
3
Average
1
Poor
0
Terrible
1

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    Contact Information

    Address

    Crewe Volkswagen
    Third Avenue
    Crewe
    Cheshire East
    CW1 6XZ

    Get in touch

    01270 864446
    https://www.swanswaygarages.com/volkswagen/contact-us/crewe/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Crewe Volkswagen

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Crewe Volkswagen
    VAT Number: 823 8072 33


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