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94% Recommend
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53 reviews from our car dealer reviews community
Leave a review for Crewe Volkswagen
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53 reviews from our car dealer reviews community

Leave a review for Crewe Volkswagen
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"Helped where they could"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

There was a bit of stress leading up to taking the car home (nothing to do with Crewe Volkswagen) DVLA basically screwed up on their end which caused a bit of bother with taxing the vehicle but it's all sorted now and Anton/ his manager did what they could to help get the issue resolved. I've recently had the log book through the post, so I've got all of the outstanding paperwork.

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Phoenix from Crewe Volkswagen in response to Helped where they could

Good Afternoon Mr D, Thank you kindly for your 5 Star Review. We are delighted to hear that Anton and the team were able to help and assist you. Your comments are gratefully received and we will of course inform the Team of this review. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group

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"Tesla "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've already added 2000 miles to the clock of my Tesla and I've been getting on fine with it for the most part. The salesman was great at the point of sale. I did have to wait for the car to charge before driving home but that's my only reason for not giving top marks.

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Phoenix from Crewe Volkswagen in response to Tesla

Good Afternoon Phil T, Thank you kindly for leaving a positive review. we hope to see you shopping at Swansway Motor Group in the future. Phoenix - Swansway Motor Group

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"Scott was absolutely marvellous!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m getting on fine with my Golf it's absolutely lovely. I’m still learning about some of the features, but the switch from manual to automatic has been much easier than I thought it would be. Scott was absolutely marvellous! He was wonderful and spent so much time patiently explaining everything to me. He had a great sense of humours but struck the right balance to make the experience enjoyable and professional. I honestly couldn’t think of anything that could have been better. Definitely a 5-star experience!

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Phoenix from Crewe Volkswagen in response to Scott was absolutely marvellous!

Good Afternoon Angela D, Thank you kindly for your 5 Star Review. We are delighted to hear that your customer journey with Scott and the team was enjoyable and informative. We trust you are enjoying the driving experience. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group

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"Always a 5* service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am super happy with my purchase (VW Golf) and the service from Mike is always above and beyond... Mike will always get my praise, his service is always 5 towards me personally! Thanks again Mike!!

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Sharon from Crewe Volkswagen in response to Always a 5* service

Good Afternoon Paddy, Thank you so much for your 5 star review. Your comments are helpful to others who will be considering using our dealership. Your time taken to provide this response is gratefully received. Thank you for choosing our dealership and we are delighted you are pleased with your purchase. Sharon - Swansway Motor Group

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"5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 stars

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Sharon from Crewe Volkswagen in response to 5 stars

Good Morning John, Thank you for your 5 star review. Sharon - Swansway Motor Group

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"Amazing new car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couldn't be happier with my new Scirocco, the car is exactly what I wanted, its beautiful. Thanks to everybody who helped me at the dealership too.

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Sharon from Crewe Volkswagen in response to Amazing new car

Good morning, Thank you for your 5 star review. Great to hear you are pleased with your new Scirocco and thank you for your kind words for the Team in sales at Crewe Volkswagen. Thank you for your business. Sharon - Swansway Motor Group

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"Upgraded VW Golf "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a Golf before hand and I have had numerous VW's in the past, the Golf is defo my favourite to date. I wanted to upgrade to a newer and more modern model so went for a brand new factory fresh white Golf, its immense! I knew the gist of the car but there was lots of new functions and features. Mike talked me through everything and even though I've had this car before he told me things I didnt even know about it! It drives so nicely and was obviously in brand spanking new immaculate condition! Thanks to Mike for also sorting the paperwork out and the v5, I've waited weeks and week before but this was returned back to me in a matter of days! Great salesman, great car and great dealership.

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Sharon from Crewe Volkswagen in response to Upgraded VW Golf

Good morning Jonathan, Thank you so much for your 5 star review. Your comments are helpful to others who will be considering using our dealership. Your time taken to provide this response is gratefully received. Thank you for choosing our dealership and we are delighted you are pleased with your purchase. Sharon - Swansway Motor Group

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"New VW Golf 😍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just purchased my Golf and I am so happy with it, its such a nice car I've wanted a Golf for ages and now I've finally bought it I'm so so so happy! Martin was brilliant and really helpful he looked after me well and made sure I was happy with everything before leaving with my new car.

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Sharon from Crewe Volkswagen in response to New VW Golf 😍

Good Morning Ella, Thank you for your 5 star review and for taking the time to visit us in our Crewe Volkswagen Dealership. We are thrilled Martin and the team made your customer journey with us amazing. We trust you're enjoying your new Golf and it is kind of you to recommend us to future customers. Thank you for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Mike B - a true credit to the company "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have purchased 32 new cars over the years and I whole heartly believe Mike B from Crewe Volkswagen is the best salesman I have ever come across. It was totally my pleasure to deal with him. He conducted himself and the sale in the most professional way, yet still had a personality. He was personable and understood my needs and criteria well and only suggested options that suited both. When going ahead with the purchase of my new Touareg, I had mentioned to Mike I was also looking for a new Audi R8, he kindly put me in touch with Crewe Audi where I have just ordered my brand new R8 ready to be built in September, I got a fantastic deal on the R8 with it coming from Mike at the VW branch. The R8 purchase is 1000% off the back of Mike's service and recommendations. I am totally happy with the Touareg, I have done over 4,000 miles in it so far and its been a dream. Thank you Mike, without the service you provided I would have been elsewhere to buy my 2 new cars, you are a true credit to this company!

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Sharon from Crewe Volkswagen in response to Mike B - a true credit to the company

Good morning Mike, Thank you so much for your 5 star review. We are delighted to read your kind words for Mike it is great to hear that because of the service you received you then went on to purchase from our Crewe Volkswagen dealership too. I will cascade this review to Mike and Senior Management as they will be thrilled to hear. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"One very happy daughter! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mike made this whole experience a pleasure, he couldn't do enough for me and my daughter, he was amazing! My daughter was adamant on the grey Polo when we first spoke to Mike he explained everything and was more than happy to explain all the finer details etc. He didn't hide behind anything and was very upfront. When my daughter went to collect the car Mike had made it extra special for her, it was such a lovely surprise and I feel he went out of his way to do this. I highly recommend Mike and would return to Volkswagen to buy another car from Mike without hesitation.

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Sharon from Crewe Volkswagen in response to One very happy daughter!

Good afternoon Naomi, Thank you for your 5 star review. We are thrilled that your daughter's customer journey was amazing with Mike at Crewe Volkswagen. Thank you so much for your business and your recommendation . Sharon - Swansway Motor Group

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Dealership Information

Crewe Volkswagen is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Volkswagen models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Volkswagen!

Deals in: 4x4s, Cars
Manufacturers: Volkswagen
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
53 reviews4.8 out of 5 stars — Rated Excellent
Excellent
48
Very Good
3
Average
1
Poor
0
Terrible
1

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    Contact Information

    Address

    Crewe Volkswagen
    Third Avenue
    Crewe
    Cheshire East
    CW1 6XZ

    Get in touch

    01270 864446
    https://www.swanswaygarages.com/volkswagen/contact-us/crewe/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Crewe Volkswagen

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Crewe Volkswagen
    VAT Number: 823 8072 33


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