96% Reviews
replied to
94% Recommend
to friend


54 reviews from our car dealer reviews community
Leave a review for Crewe Volkswagen
Leave a review

54 reviews from our car dealer reviews community

Leave a review for Crewe Volkswagen
Leave a review
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"Super service carried out! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I took my Beetle for a service to Volkswagen in Crewe and everything was great. I really liked that they explained everything to me that they had done and gave me paperwork for it too. The customer service is lovely, everybody is polite and friendly and the booking process is super simple! I recommend taking your car here for services!

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+0 Found this review helpful

Sharon from Crewe Volkswagen in response to Super service carried out!

Good afternoon Miss C , Thank you for your 5 star review. We are delighted that our Aftersales Team looked after you and your Beetle. Thank you so much for your recommendation to future customers. Sharon - Swansway Motor Group

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"KEEP AWAY"
2.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

keep away from these people they are just just after your hard earned money, after sales you'll regret.

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+1 Found this review helpful

Sharon from Crewe Volkswagen in response to KEEP AWAY

Good Afternoon Mukhtiar, Thank you for your 2.5 star review, It is never our intention to have an unhappy customer if you wish for me to look into your customer journey please email at Sharon.taylor@swanswaygroup.com with some details and I will cascade this to the dealership. Thank you for bringing this to our attention Sharon - Swansway Motor Group

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Explained what I wanted and Volkwagen Crewe found me the perfect car. Thanks Luke Murphy you're a star.

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+0 Found this review helpful

Sharon from Crewe Volkswagen in response to Great service

Good Afternoon Sandra, Thank you for your 5 star review. We are thrilled that Crewe Volkswagen helped you find your perfect vehicle and we trust you are enjoying ownership. Thank you so much for your business . Sharon - Swansway Motor Group

"Awful "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I booked an appointment today at Crewe Volkswagen to view, test drive and talk through purchase options at Crewe VW. On arrival the Salesman Steve who was supposed to dealing with us was now engaged with a walk-in. A young lady who was still training acme and spoke to us in his absence. She took us to the car we had come to see, but knew very little about it. We asked for a test drive, the car was fitted with trade plates and the young lady told us that we could only drive around the block.... apx 1 mile, as it was rush hour I then had to suggest that we go a little further to get the car over 30mph she told us that because the car was new they didn't want too many miles going on it ? Back at the show room we told VW Crewe what we thought of them and walked away. Our intention was to have a good look at and perhaps buy a brand new VW Tiguan, a range topping R-Design 240. I have received better service from a back street car dealer. Unprofessional and Incompetent. Das Welt ? Not this world, never, not in Crewe anyway.

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Dealership Information

Crewe Volkswagen is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Volkswagen models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Volkswagen!

Deals in: 4x4s, Cars
Manufacturers: Volkswagen
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
54 reviews4.8 out of 5 stars — Rated Excellent
Excellent
48
Very Good
3
Average
1
Poor
0
Terrible
1

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    Contact Information

    Address

    Crewe Volkswagen
    Third Avenue
    Crewe
    Cheshire East
    CW1 6XZ

    Get in touch

    01270 864446
    https://www.swanswaygarages.com/volkswagen/contact-us/crewe/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    96%
    Percent of reviews responded to by this dealer

    Additional Information About Crewe Volkswagen

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Crewe Volkswagen
    VAT Number: 823 8072 33


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