I took my Beetle for a service to Volkswagen in Crewe and everything was great. I really liked that they explained everything to me that they had done and gave me paperwork for it too. The customer service is lovely, everybody is polite and friendly and the booking process is super simple! I recommend taking your car here for services!
Reviewer has confirmed their email address
Sharon from Crewe Volkswagen in response to Super service carried out!
Good afternoon Miss C , Thank you for your 5 star review. We are delighted that our Aftersales Team looked after you and your Beetle. Thank you so much for your recommendation to future customers. Sharon - Swansway Motor Group
keep away from these people they are just just after your hard earned money, after sales you'll regret.
Reviewer has confirmed their email address
Sharon from Crewe Volkswagen in response to KEEP AWAY
Good Afternoon Mukhtiar, Thank you for your 2.5 star review, It is never our intention to have an unhappy customer if you wish for me to look into your customer journey please email at Sharon.taylor@swanswaygroup.com with some details and I will cascade this to the dealership. Thank you for bringing this to our attention Sharon - Swansway Motor Group
Explained what I wanted and Volkwagen Crewe found me the perfect car. Thanks Luke Murphy you're a star.
Reviewer has confirmed their email address
Sharon from Crewe Volkswagen in response to Great service
Good Afternoon Sandra, Thank you for your 5 star review. We are thrilled that Crewe Volkswagen helped you find your perfect vehicle and we trust you are enjoying ownership. Thank you so much for your business . Sharon - Swansway Motor Group
I booked an appointment today at Crewe Volkswagen to view, test drive and talk through purchase options at Crewe VW. On arrival the Salesman Steve who was supposed to dealing with us was now engaged with a walk-in. A young lady who was still training acme and spoke to us in his absence. She took us to the car we had come to see, but knew very little about it. We asked for a test drive, the car was fitted with trade plates and the young lady told us that we could only drive around the block.... apx 1 mile, as it was rush hour I then had to suggest that we go a little further to get the car over 30mph she told us that because the car was new they didn't want too many miles going on it ? Back at the show room we told VW Crewe what we thought of them and walked away. Our intention was to have a good look at and perhaps buy a brand new VW Tiguan, a range topping R-Design 240. I have received better service from a back street car dealer. Unprofessional and Incompetent. Das Welt ? Not this world, never, not in Crewe anyway.
Crewe Volkswagen is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Volkswagen models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Volkswagen!
Deals in: 4x4s, Cars
Manufacturers: Volkswagen
Franchise Dealership
Excellent | 48 | |
Very Good | 3 | |
Average | 1 | |
Poor | 0 | |
Terrible | 1 |
Crewe Volkswagen
Third Avenue
Crewe
Cheshire East
CW1 6XZ
01270 864446
https://www.swanswaygarages.com/volkswagen/contact-us/crewe/
Mon | 09.00 - 19.00 |
Tue | 09.00 - 19.00 |
Wed | 09.00 - 19.00 |
Thu | 09.00 - 19.00 |
Fri | 09.00 - 19.00 |
Sat | 09.00 - 17.00 |
Sun | 11.00 - 17.00 |
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