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Faultless service can’t recommend them enough the best car buying experience I’ve ever had
We recently bought a used car from Criteria Cars. Loved the car, but after only a day or so the air-con failed. I rang them about the problem, and we couldn't have had a better response. They had it diagnosed, and found that a part needed replacing. A few days later, the car was returned for repair (which took the whole morning) and they gave us the use of their pool car so we could have a look around Ely. This must have made quite a cut into their profit, but there was never a quibble. I've never had better service after buying a second-hand car. They even washed the car! Thanks Ben, Danny and team for a professional service. Barbara & Andy
We are really pleased with the car we purchased from Ben and Danny at Criteria Cars . They were very friendly and understanding of what we were looking for . The car was ready for pick up when we required it , the handover was excellent ,all the after care fully explained to us especially as we live a fair way from Ely. After this experience we would definitely use them in the future . There was only one downside, Ben would not let me have his dog!!!!!
I am very happy with the service from Criteria Cars. There have been no surprises that popped up during or after my purchase from here. they gave me what I would sat was a good service. Nothing more to say really other than I recommend them.
Reviewer has confirmed their email address
The car was great, no faults, no problems no issues. Staff we good friendly and every thing went smoothly and on time. The car was valeted really well, a credit to the people involved.
Reviewer has confirmed their email address
It's basically the AA's 10 Commandments of Gold Standard customer service - making sure you get looked after both before and after sale to create peace of mind and a stress-free experience. We have taken reputable trading to the next level by signing up to the AA.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2008
Excellent | 5 | |
Very Good | 0 | |
Average | 0 | |
Poor | 0 | |
Terrible | 0 |
Criteria Cars
Black Bank Road
Ely
Cambridgeshire
CB6 2TZ
Mon | 09.00 - 18.00 |
Tue | 09.00 - 18.00 |
Wed | 09.00 - 18.00 |
Thu | 09.00 - 18.00 |
Fri | 09.00 - 18.00 |
Sat | 09.00 - 17.00 |
Sun | Closed |
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