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48 reviews from our car dealer reviews community
Leave a review for Crompton Way Motors
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48 reviews from our car dealer reviews community

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"Brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wish we'd discovered Crompton Way Motors sooner. This was our first time dealing with them and we have nothing but positive things to say about the experience. The team gave us plenty of time to look around without any pressure, and when we finally settled on a Toyota Rav 4, they handed it over to us in showroom condition which was seriously impressive for a second hand vehicle. We're truly grateful for everything the staff at CWM did for us, and we'd gladly buy another car from here in a heartbeat. Thanks again all, Mr & Mrs Abbott

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Aftersales from Crompton Way Motors in response to Brilliant

Many thanks for taking the time to tell others about your experience Peter, it means such a lot. We'll be sure to pass along your kind words to the whole team.. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Nothing was too much trouble "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff at Crompton Way Motors are absolutely fantastic and nothing was too much trouble for them. As a childminder I had very specific needs for a spacious car that could comfortably accommodate the kids, especially with regards to IsoFix features. Braden was incredibly patient throughout the process and went above and beyond to ensure I had all the answers to my MANY questions. I ended up choosing the Seat Alhambra as it fit within my budget and had decent mileage. It’s the perfect fit for what I needed. I’ll definitely be returning to CWM when it’s time for a new car, and I’ve already recommended them to friends and family. Plus, they’re conveniently close to us which makes it even better!

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Aftersales from Crompton Way Motors in response to Nothing was too much trouble

Many thanks for taking the time to tell others about your experience Kerry, it means such a lot. We're really glad to hear Braden went the extra mile to ensure the vehicle had all the IsoFix features you required. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"First time buying online"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve been meaning to leave a review for the past couple of months, so I’m finally taking a couple of minutes to get it done. Back in August my wife and I purchased a Mercedes B-Class from Crompton Way Motors, and although I’ve been working away since we collected it, Elle has been driving it and loves it. The car’s running great. To be honest I made a bit of a bold decision by buying it online without seeing it first, which is unlike me. But we were both tired of the traditional car-buying process of endless visits to showrooms and forecourts, so we decided to take the plunge and trust Crompton Way Motors. And wow, we’re so glad we did! The whole experience was seamless from start to finish, and we were relieved to find the car was exactly as described when it arrived which was a relief! We put our confidence in Crompton Way Motors, and they definitely delivered. So if you’re reading this and on the fence, just go for it. You won’t be disappointed. A big thanks from Antony & Elle

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Aftersales from Crompton Way Motors in response to First time buying online

Many thanks for taking the time to tell others about your experience Anthony, it means such a lot. We're really glad you put your trust in us. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"We'll be back!!!"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We've driven past Crompton Way Motors almost every day for the last couple of years, as it's just 5 minutes down the road on our kids school run. I'm not sure why we hadn't stopped in sooner, but I'm glad we finally did. From start to finish, the experience was excellent, and the whole team made us feel valued. As a family-run business, it’s clear that they genuinely care about their customers—definitely not the "just another number" feeling you get at some places. We initially spoke with Harvey, the owner's son, who took the time to listen carefully to our needs without any rush. Although he’s fairly new to sales, he was supported by more experienced team members when needed, and everything ran smoothly. By the end of the day, we had spoken to almost everyone on the team, and their service was top-notch throughout. The 3 Series we purchased was absolutely spotless when we picked it up. The only minor hiccup (and I’m being picky here) was that the private plate wasn’t removed before our arrival, but that was sorted quickly without any hassle. Overall, it was a seamless process, and we're glad we finally stopped in. We won’t be going anywhere else for our car needs in the future!

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Aftersales from Crompton Way Motors in response to We'll be back!!!

Many thanks for taking the time to tell others about your experience, it means such a lot. We're really glad you popped in to see us. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Lovely little runner"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having a stud farm and a dog grooming business meant we needed a couple of Land Rovers, one for running about the yard and another just for best. We came across CWM online and they had a lovely Freelander advertised. We spoke to a chap called Paul and he came across as very helpful and friendly from the get-go. He couldn't do enough for us and when we ended up buying the car, she was spotlessly clean with a fresh MOT and has been a lovely runner ever since.

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Aftersales from Crompton Way Motors in response to Lovely little runner

Many thanks for taking the time to tell others about your experience, it really means a lot. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"True to their word"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really glad we came across Crompton Way Motors on auto trader. We dealt with a chap called Harvey and he's been great...a really nice chap who's always mega friendly. It feels as if he's become one of our mates actually. We've had a couple of minor issues with the car since, but he's been true to his word in helping us resolve so we can't ask for more than that.

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Aftersales from Crompton Way Motors in response to True to their word

Many thanks for taking the time to tell others about your experience, it really means a lot. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Big thanks to Braden"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

These guys are great, and my new Audi A6 isn't too bad either! Thanks to Braden and the team at CWM for all their help. Darren

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Aftersales from Crompton Way Motors in response to Big thanks to Braden

Many thanks for taking the time to tell others about your experience, it really means a lot. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Great to deal with "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A friend of ours had a Vauxhall Mokka and we really liked the shape of it, so when my wife decided to start learning to drive, we started looking for one. They're great little cars! I think we came across Crompton Way Motors through an advert on Facebook - They were absolutely great to deal with and I'd definitely go back when we're looking for another car. I'm not sure that'll be anytime soon though, as the wife refuses to go out and learn with me haha!

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Aftersales from Crompton Way Motors in response to Great to deal with

Many thanks for taking the time to tell others about your experience, it really means a lot. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

"Fantastic buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic buying experience , and quality cars, well impressed. After being very aprihensive about buying a second hand car again as i have had a very negative experience (and a lot of money down the drain) a few years ago with what i thought was a decent car sales garage. i decided to spend over the odds on a car that i have had now for the past 5 years from somewhere else and she has never let me down. i was looking for a bigger car a mercedes benz in particular but i was clinging on to my small reliable car and i was to axious about letting her go due to my past experience . i had a browse on auto trader and i found the perfect looking mercedes advertised by a dealership so i went over to cromton way motors just for a look still very nervous about taking the plunge . well neednt had i worried as they are a family run busness and so professional and honest i felt instantly at ease and trusted them, all the lads are pleasant but Braden dealt with me he wasnt pushy at all. (very pleasant guy) The car was absolutly beautifull and just what i was looking for ...so i had a test drive ........and it looked even more beautiful and sparkly when i went to collect it , yes i bought it! 😍 the price was spot on and it was the most fantasticaly transparent buying experience from start to finish. i would definatley recomend and will be going back to have a look for a perfect car for my daughter in the near future. go over and look for yourself you wont be dissapointed. P.S im still over the moon with my purchase a very happy costumer and experience, thanks guys👍 Angelina.

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Aftersales from Crompton Way Motors in response to Fantastic buying experience

Many thanks for taking the time to tell others about your experience, it really means a lot. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

"Excellent service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From start to finish they were brilliant! I could not ask for better service. The team at Crompton Way Motors were helpful from the get go and defiantly live up to the rest of their reviews!

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Aftersales from Crompton Way Motors in response to Excellent service!

Many thanks for taking the time to tell others about your experience, it really means a lot. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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Dealership Information

Crompton Way Motors is a family owned and run business we have been trading for over seventeen years and have a fabulous reputation within the local area. Team CWM are delighted to have won many awards for customer service among them many prestigious national awards. Most recently in 2024 we were Highly Commended for our Customer Care at the Motortrader Independent Dealer Awards In 2023 our team won Used Car Customer Care Award 2023 at the CarDealer Used Car Awards along with Motortrader Customer Care Award 2023 (under 100 cars).  In 2022 our team won FOUR national wards including Autotrader Retailer Of The Year (under 50 cars) CarDealer Used Car Dealership Of The Year (under 50 cars) Motortrader Independent Dealer Customer Care Award (under 100 cars) MotorTrader Website Of The Year (under 100 cars). During 2021 we won AutoTrader Innovation Award along with being Highly Commended with in the MotorTrader Independent Dealer Awards & CarDealer Used Car Awards. Previous awards include MotorTrader Independent Customer Care Winner 2020, Car Dealer Used Car Dealership Of The Year 2020 (upto 50 cars) Autotrader Customer Experience Award 2019 & MotorTrader Independent Customer Care Award 2019. Delivering memorable customer service really is the heart of our business and to be recognised with these awards is a real honor. Team CWM ensure they go the extra mile with each and everyone of our customers and with over 2900 positive customer reviews on our website our customers agree. For any help or advice you may need call, email, message or live chat one of our friendly team who will be more than happy to help.

 

Manufacturers: Sells a variety of makes and models
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    Contact Information

    Address

    Crompton Way Motors
    8 Crompton Way
    Bolton
    Greater Manchester
    BL2 2SD

    Get in touch

    01204 393181
    http://www.cromptonwaymotors.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun Appointment Only

    Dealership Statistics

    100%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Crompton Way Motors

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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