Crompton Way Motors reviews, North West England
98% Reviews
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100% Recommend
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69 reviews from our car dealer reviews community

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"ABSOLUTELY AWESOME"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

To be honest everyone who has bought a pre loved car ever before NEEDS to come here for the experience of a lifetime. Everyone due to the owners standard (Paul) treats you like a special person. My wife and I who happened to have had the worst situation occur with our own car met Harvey (owners son) and manager John and drove away within a couple of hours with our new car. Cheers guys you were completely fantastic and we will tell everybody we know that you are really special 😀 thank yooooooooooo all.

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Aftersales from Crompton Way Motors in response to ABSOLUTELY AWESOME

Many thanks for taking the time to share such awesome feedback Paul, it means such a lot. We'll be sure to pass along your kind words to Paul, Harvey, John and the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Would definitely recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would say 5 because the experience was really great. I feel like Harvey was very friendly and knew a lot about the vehicle. He was always happy to help with any questions I had about it. Would definitely recommend this company to a friend.

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Aftersales from Crompton Way Motors in response to Would definitely recommend

Many thanks for taking the time to tell others about your experience Jayden, it means such a lot. We'll be sure to pass along your kind words to Harvey and the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"my husband loves the car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We give 5 my husband loves the car, he so glad he chose this car.

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Aftersales from Crompton Way Motors in response to my husband loves the car

Many thanks for the excellent feedback Amanda, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"No complaints"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've got no complaints about the customer service received from Braden, I thought he was amazing to deal with. Other than my car shaking a bit when I start it up, it's going great, and I really like it.

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Aftersales from Crompton Way Motors in response to No complaints

Many thanks for taking the time to tell others about your experience Dominic, it means such a lot. Please reach out to us if you wish to discuss anything further - We're here to help. Kind Regards Lorraine, Paul & Team CWM

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"Really good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with my Mercedes A-Class. I've got a little one, so the car has always been used and going good. Braden was the salesman on the day and his customer service was good, there was no pressure, and he was happy to help.

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Aftersales from Crompton Way Motors in response to Really good

Many thanks for taking the time to tell others about your experience Ellise, it means such a lot. We'll be sure to pass along your kind words to Brandon and the team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"The best "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

John's customer service was the best. He sold me a great car and up to now the Renault hasn't had any issues.

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Aftersales from Crompton Way Motors in response to The best

Many thanks for taking the time to tell others about your experience Alexandra, it means such a lot. We'll be sure to pass along your kind words to John. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Paul was a sound guy 👍"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Paul at Crompton Way Motors was a top guy to buy from. He was incredibly knowledgeable and informative and never rushed me into a decision. The whole process was smooth sailing, and I can't recommend them enough!

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Aftersales from Crompton Way Motors in response to Paul was a sound guy 👍

Many thanks for taking the time to tell others about your experience Adam, it means such a lot. We'll be sure to pass along your kind words to the whole team.. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Brilliant customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A big thank you to the team at Crompton Way Motors for another great experience. I returned to them after a fantastic experience a few years ago, and this time was no different. Everyone was really welcoming, and Paul was always happy to help and answer any questions I had. The Audi A4 I purchased has been running perfectly, and I have no doubt that when it's time to upgrade, Crompton Way Motors will be my first choice!

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Aftersales from Crompton Way Motors in response to Brilliant customer service

Many thanks for taking the time to tell others about your experience Sam, it means such a lot. We'll be sure to pass along your kind words to the whole team.. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Great customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐⭐

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Aftersales from Crompton Way Motors in response to Great customer service

Many thanks for taking the time to tell others about your experience Sharon, it means such a lot. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Mercedes E Class"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A huge thanks to everyone at Crompton Way Motors for making the purchase of my Mercedes E-Class such an enjoyable experience. Harvey was fantastic to deal with; his relaxed approach and efficiency ensured everything was sorted quickly and smoothly.

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Aftersales from Crompton Way Motors in response to Mercedes E Class

Many thanks for taking the time to tell others about your experience Folarin, it means such a lot. We'll be sure to pass along your kind words to the whole team.. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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Dealership Information

Crompton Way Motors is a family owned and run business we have been trading for over seventeen years and have a fabulous reputation within the local area. Team CWM are delighted to have won many awards for customer service among them many prestigious national awards. Most recently in 2024 we were Highly Commended for our Customer Care at the Motortrader Independent Dealer Awards In 2023 our team won Used Car Customer Care Award 2023 at the CarDealer Used Car Awards along with Motortrader Customer Care Award 2023 (under 100 cars).  In 2022 our team won FOUR national wards including Autotrader Retailer Of The Year (under 50 cars) CarDealer Used Car Dealership Of The Year (under 50 cars) Motortrader Independent Dealer Customer Care Award (under 100 cars) MotorTrader Website Of The Year (under 100 cars). During 2021 we won AutoTrader Innovation Award along with being Highly Commended with in the MotorTrader Independent Dealer Awards & CarDealer Used Car Awards. Previous awards include MotorTrader Independent Customer Care Winner 2020, Car Dealer Used Car Dealership Of The Year 2020 (upto 50 cars) Autotrader Customer Experience Award 2019 & MotorTrader Independent Customer Care Award 2019. Delivering memorable customer service really is the heart of our business and to be recognised with these awards is a real honor. Team CWM ensure they go the extra mile with each and everyone of our customers and with over 2900 positive customer reviews on our website our customers agree. For any help or advice you may need call, email, message or live chat one of our friendly team who will be more than happy to help.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
69 reviews4.9 out of 5 stars — Rated Excellent
Excellent
67
Very Good
2
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    Crompton Way Motors
    8 Crompton Way
    Bolton
    Greater Manchester
    BL2 2SD

    Get in touch

    01204 393181
    http://www.cromptonwaymotors.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun Appointment Only

    Dealership Statistics

    100%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Crompton Way Motors

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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