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96% Recommend
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166 reviews from our car dealer reviews community
Leave a review for Crompton Way Motors
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166 reviews from our car dealer reviews community

Leave a review for Crompton Way Motors
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"Amazing company "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Incredibly professional and friendly company Harvey was absolutely fantastic. I was quite hesitant about buying a car from a garage I didn’t know, especially one located over 200 miles from my hometown. However, from the very first phone call, Harvey completely put me at ease. He even offered to pick us up from the station and explained all the additional checks they carry out, which really helped build confidence in the process. He also shared some really useful tips on how I could save money when it comes to financing my next car, which I genuinely appreciated. On top of that, he’s simply a lovely, genuine person. What stood out the most was the time he gave to me, my partner, and our daughter. We never felt rushed at all. We were able to take our time looking over the car, go for a test drive, and then complete the paperwork at our own pace. Harvey carefully talked us through everything, making sure we were comfortable and understood the whole process. Even though we’re over 200 miles away, my partner has already said he’ll be coming back to this garage for his next car. And when the time comes for me to trade mine in, I will 100% be returning to Crompton Motors. Fantastic service from start to finish! ⭐️⭐️⭐️⭐️⭐️ He explained how its his family run business and he really does do his family proud with the service he provides and the passion he puts in to making Crompton way motors stand out from the rest!

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Aftersales from Dealership in response to Amazing company

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Brilliant and transparent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been really happy with my new car I have used it quite a bit already as I travel for work and then just for commuting also. I haven't had any issues with it. In regards to the service Harvey was brilliant, he was transparent and helped me out even when he didn't have to which was appricated. I came across the car while looking through my fiance website. I then went to view in person at the dealership and all the images and advert were bang on. There was a few things that needed doing before I could take it away, and my dad had noticed that the wet belt did need replacing. They did this for me without any trouble. It has definitely given me peace of mind knowing everything is new that needs to be. Overall I would give Crompton Way a 5.

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Aftersales from Dealership in response to Brilliant and transparent

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Great service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Paul was excellent , helpful and very knowledgeable. Made the purchase seamless

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Aftersales from Dealership in response to Great service

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"My daughters new car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service we was provided with was excellent from start to finish Paul looked after us very well explaining all the process and fees made sure the car was run through vigorous checks and perfect for my daughter to pick up we would definitely recommend crompton way motors excellent team 👍👍

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Aftersales from Dealership in response to My daughters new car

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Fantastic service !!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic service !!! I can't recommend them enough. Fantastic service from start to finish. Had a great experience purchasing my Renault captur. Harvey was very helpful and knowledgeable,the communication on every stage was top notch. Very happy customer!!

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Aftersales from Dealership in response to Fantastic service !!!

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Harvey was a joy to deal with and we’ve very happy with our Volvo.

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Aftersales from Dealership in response to Happy

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"They treated me like an angel"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything went absolutely perfect and would 100% recommend them to anybody, it was great. I had a car crash unfortunately and needed a new car. Crompton Way Motors were so accommodating, my hire car had to go back so they gave me a hire car until my car was ready. My partner recommended them on to me, he saw the car and thought it was perfect for me. The guys were so attentive, there mannerisms are very professional and caring. They treated me like an angel!

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Aftersales from Dealership in response to They treated me like an angel

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"3rd Car from them"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the 3rd car I've got off them, and every experience has been good to be fair. So that's what we did, we needed a bit of a bigger car, my kids are getting bigger, taking up more space, plus we go a lot of day trips and holidays, so we needed a bigger engine for the extra weight and it’s all going well. Their customer service is really good, there isn't a daft question, plus they appreciated my loyalty as this is our 3rd car from them, and gave me the maximum for my part exchange!

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Aftersales from Dealership in response to 3rd Car from them

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"They were friendly and not pushy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had no issues at all from my 1 series, it’s a lovely car and perfect for me. It’s definitely an upgrade over my little I10, the power mainly helps haha. I was having a look for a while and I was about to ring another dealership I saw this one pop up and it was in Bolton as well, just round the corner, it was meant to be because I fell in love with it when I first seen it. I would say it was great overall in general the customer service was good, they let me have a look at the car and test everything out. They were friendly and not pushy, I was able to do my own thing and take it when I was ready. I’m very happy with the car.

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Aftersales from Dealership in response to They were friendly and not pushy

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"I do recommend them "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I do recommend Crompton Way Motors, they were very good and did a really good deal for me.

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Aftersales from Dealership in response to I do recommend them

Many thanks for the excellent feedback, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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Dealership Information

Crompton Way Motors is a family owned and run business we have been trading for over seventeen years and have a fabulous reputation within the local area. Team CWM are delighted to have won many awards for customer service among them many prestigious national awards. Most recently in 2024 we were Highly Commended for our Customer Care at the Motortrader Independent Dealer Awards In 2023 our team won Used Car Customer Care Award 2023 at the CarDealer Used Car Awards along with Motortrader Customer Care Award 2023 (under 100 cars).  In 2022 our team won FOUR national wards including Autotrader Retailer Of The Year (under 50 cars) CarDealer Used Car Dealership Of The Year (under 50 cars) Motortrader Independent Dealer Customer Care Award (under 100 cars) MotorTrader Website Of The Year (under 100 cars). During 2021 we won AutoTrader Innovation Award along with being Highly Commended with in the MotorTrader Independent Dealer Awards & CarDealer Used Car Awards. Previous awards include MotorTrader Independent Customer Care Winner 2020, Car Dealer Used Car Dealership Of The Year 2020 (upto 50 cars) Autotrader Customer Experience Award 2019 & MotorTrader Independent Customer Care Award 2019. Delivering memorable customer service really is the heart of our business and to be recognised with these awards is a real honor. Team CWM ensure they go the extra mile with each and everyone of our customers and with over 2900 positive customer reviews on our website our customers agree. For any help or advice you may need call, email, message or live chat one of our friendly team who will be more than happy to help.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
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Sell Your Car
Servicing
Used Car Sales
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Ratings
166 reviews4.9 out of 5 stars — Rated Excellent
Excellent
159
Very Good
7
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    Crompton Way Motors
    8 Crompton Way
    Bolton
    BL2 2SD

    Get in touch

    01204 393181
    http://www.cromptonwaymotors.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun Appointment Only

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Crompton Way Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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