Crompton Way Motors reviews, North West England
98% Reviews
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100% Recommend
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84 reviews from our car dealer reviews community
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84 reviews from our car dealer reviews community

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"No complaints"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far so good with the VW Golf I bought from CWM last month.

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Aftersales from Crompton Way Motors in response to No complaints

Many thanks for taking the time to share such positive feedback, it means such a lot. We'll be sure to pass along your kind words to the team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Best experience I've ever had"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve always felt pushed and pressured by car salespeople in the past, but Harvey at Crompton Way Motors was a breath of fresh air. He even offered me a lift home after viewing the car, despite the fact I hadn’t committed to buying anything yet which I thought was really nice. I upgraded from a little Mini to a Qashqai, and although it's taken some getting used to, I’m really happy with both my car and the service from the dealership. I’ve already recommended them to a few friends as it’s honestly the best car buying experience I’ve ever had and I’m really impressed! Thanks to Harvey & the team for everything.

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Aftersales from Crompton Way Motors in response to Best experience I've ever had

Thank you so much for such wonderful feedback Natasha! It's great to hear your experience with Harvey and the team was so positive. We appreciate your recommendation and are so glad you're enjoying your new Qashqai. Thanks again for choosing Crompton Way Motors! Kind Regards Lorraine, Paul & Team CWM

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"Thanks for everything "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

There were a few minor issues with our Hyundai Tucson initially, but the staff at Crompton Way Motors were absolutely fantastic and got everything sorted for us without any hesitation. We've had the car for a little while now and it’s been perfect. I’d like to take this opportunity to say thank you for resolving everything. We're really enjoying the car and are very happy with the service we received.

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Aftersales from Crompton Way Motors in response to Thanks for everything

Thank you so much for your kind words Laura! We're thrilled to hear that you're enjoying your Hyundai Tucson and that the team at Crompton Way Motors was able to resolve the issues promptly. Your satisfaction is our top priority. If you need anything further, don't hesitate to reach out. Thanks again for your trust and support! Kind Regards Lorraine, Paul & Team CWM

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"Highly recommended"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Harvey and the team at Crompton Way Motors were fantastic and I wouldn’t hesitate to recommend them. They were very responsive and always got back to us quickly with the information we needed. I’ll definitely be using them again in the future.

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Aftersales from Crompton Way Motors in response to Highly recommended

Many thanks for taking the time to share five star feedback Jonathan, it really means such a lot. We'll be sure to pass along your kind words to the team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Worth the 4 hour trip"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I absolutely love my new Mini! It’s a good thing considering we drove over four hours to see it—my husband nearly had a fit, haha! I'm glad to say the long journey was completely worth it, and I wouldn’t hesitate to make the trip again because the service was that outstanding. Braden was fantastic from the start and stayed in constant contact with me via WhatsApp to ensure everything was ready for our arrival. He was very attentive and answered every single question. I truly can’t fault him and want to extend my thanks to him and the team at Crompton Way Motors. I’d recommend them without hesitation!

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Aftersales from Crompton Way Motors in response to Worth the 4 hour trip

Many thanks for taking the time to share such amazing feedback Andrea, it means such a lot and we're glad the long journey was worth it. We'll be sure to pass along your kind words to Braden and the team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"ABSOLUTELY AWESOME"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

To be honest everyone who has bought a pre loved car ever before NEEDS to come here for the experience of a lifetime. Everyone due to the owners standard (Paul) treats you like a special person. My wife and I who happened to have had the worst situation occur with our own car met Harvey (owners son) and manager John and drove away within a couple of hours with our new car. Cheers guys you were completely fantastic and we will tell everybody we know that you are really special 😀 thank yooooooooooo all.

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Aftersales from Crompton Way Motors in response to ABSOLUTELY AWESOME

Many thanks for taking the time to share such awesome feedback Paul, it means such a lot. We'll be sure to pass along your kind words to Paul, Harvey, John and the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Would definitely recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would say 5 because the experience was really great. I feel like Harvey was very friendly and knew a lot about the vehicle. He was always happy to help with any questions I had about it. Would definitely recommend this company to a friend.

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Aftersales from Crompton Way Motors in response to Would definitely recommend

Many thanks for taking the time to tell others about your experience Jayden, it means such a lot. We'll be sure to pass along your kind words to Harvey and the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"my husband loves the car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We give 5 my husband loves the car, he so glad he chose this car.

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Aftersales from Crompton Way Motors in response to my husband loves the car

Many thanks for the excellent feedback Amanda, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"No complaints"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've got no complaints about the customer service received from Braden, I thought he was amazing to deal with. Other than my car shaking a bit when I start it up, it's going great, and I really like it.

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Aftersales from Crompton Way Motors in response to No complaints

Many thanks for taking the time to tell others about your experience Dominic, it means such a lot. Please reach out to us if you wish to discuss anything further - We're here to help. Kind Regards Lorraine, Paul & Team CWM

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"Really good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with my Mercedes A-Class. I've got a little one, so the car has always been used and going good. Braden was the salesman on the day and his customer service was good, there was no pressure, and he was happy to help.

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Aftersales from Crompton Way Motors in response to Really good

Many thanks for taking the time to tell others about your experience Ellise, it means such a lot. We'll be sure to pass along your kind words to Brandon and the team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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Dealership Information

Crompton Way Motors is a family owned and run business we have been trading for over seventeen years and have a fabulous reputation within the local area. Team CWM are delighted to have won many awards for customer service among them many prestigious national awards. Most recently in 2024 we were Highly Commended for our Customer Care at the Motortrader Independent Dealer Awards In 2023 our team won Used Car Customer Care Award 2023 at the CarDealer Used Car Awards along with Motortrader Customer Care Award 2023 (under 100 cars).  In 2022 our team won FOUR national wards including Autotrader Retailer Of The Year (under 50 cars) CarDealer Used Car Dealership Of The Year (under 50 cars) Motortrader Independent Dealer Customer Care Award (under 100 cars) MotorTrader Website Of The Year (under 100 cars). During 2021 we won AutoTrader Innovation Award along with being Highly Commended with in the MotorTrader Independent Dealer Awards & CarDealer Used Car Awards. Previous awards include MotorTrader Independent Customer Care Winner 2020, Car Dealer Used Car Dealership Of The Year 2020 (upto 50 cars) Autotrader Customer Experience Award 2019 & MotorTrader Independent Customer Care Award 2019. Delivering memorable customer service really is the heart of our business and to be recognised with these awards is a real honor. Team CWM ensure they go the extra mile with each and everyone of our customers and with over 2900 positive customer reviews on our website our customers agree. For any help or advice you may need call, email, message or live chat one of our friendly team who will be more than happy to help.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
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Car Sourcing
Finance
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Ratings
84 reviews4.9 out of 5 stars — Rated Excellent
Excellent
81
Very Good
3
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    Crompton Way Motors
    8 Crompton Way
    Bolton
    Greater Manchester
    BL2 2SD

    Get in touch

    01204 393181
    http://www.cromptonwaymotors.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun Appointment Only

    Dealership Statistics

    100%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Crompton Way Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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