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84 reviews from our car dealer reviews community
Leave a review for Crompton Way Motors
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84 reviews from our car dealer reviews community

Leave a review for Crompton Way Motors
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"No complaints"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

7000 miles later and my Fiat Fullback is going well. I've got no complaints at all and would happily pass on the recommendation of Crompton Way Motors to others!

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Aftersales from Crompton Way Motors in response to No complaints

Many thanks for taking the time to tell others about your experience Francis, it means such a lot. We'll be sure to pass along your kind words to the whole team.. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Good experience "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've had my Hyundai for a little time now and the only thing that I need to look at changing is the tyres because the car didn't run the best when we had the snowy weather with the ones that are currently on the car. Otherwise the car has been running okay and just like the day of collection the service was great, I was very impressed.

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Aftersales from Crompton Way Motors in response to Good experience

Many thanks for taking the time to tell others about your experience Emily, it means such a lot. We'll be sure to pass along your kind words to the whole team.. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Does exactly what it needs to"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Any car can handle the basics, but this one goes above and beyond by perfectly meeting my specific needs to tow my caravan, something my previous car just couldn’t manage. Harvey was the salesman who assisted me and he was a really nice lad. The whole experience was effortless.

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Aftersales from Crompton Way Motors in response to Does exactly what it needs to

Many thanks for taking the time to tell others about your experience Stephen, it means such a lot. We'll be sure to pass along your kind words to the whole team.. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Grateful I found Crompton Way!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Nissan Juke has been really good and I’m really happy with it. I do a lot of commuting and have already put it through its paces with more than 200 miles driven, soon to be more. This was my first time visiting Crompton Way Motors, and Paul was brilliant. I was really happy with the service he provided. I’d definitely recommend them to friends and family. I’m so grateful I found them on AutoTrader.

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Aftersales from Crompton Way Motors in response to Grateful I found Crompton Way!

Many thanks for taking the time to tell others about your experience Bethany, it means such a lot. We'll be sure to pass along your kind words to the whole team.. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Polite and professional "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Harvey was excellent throughout the sale while I was at Crompton Way Motors. I thought he was very polite and very helpful when I had a question about the car. I went for the Vauxhall Mokka and I've not had any issues with it!

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Aftersales from Crompton Way Motors in response to Polite and professional

Many thanks for taking the time to tell others about your experience Toma, it means such a lot. We'll be sure to pass along your kind words to the whole team.. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"No pressure"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far everything with my Volkswagen Up has been great, it's been a great car. I have had the car a little while now but I think it was Paul who looked after me on the day, and he was perfect! There was no pressure throughout the sale and I felt that all my questions were answered.

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Aftersales from Crompton Way Motors in response to No pressure

Many thanks for taking the time to tell others about your experience Dylan, it means such a lot. We'll be sure to pass along your kind words to the whole team.. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wish we'd discovered Crompton Way Motors sooner. This was our first time dealing with them and we have nothing but positive things to say about the experience. The team gave us plenty of time to look around without any pressure, and when we finally settled on a Toyota Rav 4, they handed it over to us in showroom condition which was seriously impressive for a second hand vehicle. We're truly grateful for everything the staff at CWM did for us, and we'd gladly buy another car from here in a heartbeat. Thanks again all, Mr & Mrs Abbott

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Aftersales from Crompton Way Motors in response to Brilliant

Many thanks for taking the time to tell others about your experience Peter, it means such a lot. We'll be sure to pass along your kind words to the whole team.. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Nothing was too much trouble "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff at Crompton Way Motors are absolutely fantastic and nothing was too much trouble for them. As a childminder I had very specific needs for a spacious car that could comfortably accommodate the kids, especially with regards to IsoFix features. Braden was incredibly patient throughout the process and went above and beyond to ensure I had all the answers to my MANY questions. I ended up choosing the Seat Alhambra as it fit within my budget and had decent mileage. It’s the perfect fit for what I needed. I’ll definitely be returning to CWM when it’s time for a new car, and I’ve already recommended them to friends and family. Plus, they’re conveniently close to us which makes it even better!

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Aftersales from Crompton Way Motors in response to Nothing was too much trouble

Many thanks for taking the time to tell others about your experience Kerry, it means such a lot. We're really glad to hear Braden went the extra mile to ensure the vehicle had all the IsoFix features you required. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"First time buying online"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve been meaning to leave a review for the past couple of months, so I’m finally taking a couple of minutes to get it done. Back in August my wife and I purchased a Mercedes B-Class from Crompton Way Motors, and although I’ve been working away since we collected it, Elle has been driving it and loves it. The car’s running great. To be honest I made a bit of a bold decision by buying it online without seeing it first, which is unlike me. But we were both tired of the traditional car-buying process of endless visits to showrooms and forecourts, so we decided to take the plunge and trust Crompton Way Motors. And wow, we’re so glad we did! The whole experience was seamless from start to finish, and we were relieved to find the car was exactly as described when it arrived which was a relief! We put our confidence in Crompton Way Motors, and they definitely delivered. So if you’re reading this and on the fence, just go for it. You won’t be disappointed. A big thanks from Antony & Elle

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Aftersales from Crompton Way Motors in response to First time buying online

Many thanks for taking the time to tell others about your experience Anthony, it means such a lot. We're really glad you put your trust in us. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"We'll be back!!!"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We've driven past Crompton Way Motors almost every day for the last couple of years, as it's just 5 minutes down the road on our kids school run. I'm not sure why we hadn't stopped in sooner, but I'm glad we finally did. From start to finish, the experience was excellent, and the whole team made us feel valued. As a family-run business, it’s clear that they genuinely care about their customers—definitely not the "just another number" feeling you get at some places. We initially spoke with Harvey, the owner's son, who took the time to listen carefully to our needs without any rush. Although he’s fairly new to sales, he was supported by more experienced team members when needed, and everything ran smoothly. By the end of the day, we had spoken to almost everyone on the team, and their service was top-notch throughout. The 3 Series we purchased was absolutely spotless when we picked it up. The only minor hiccup (and I’m being picky here) was that the private plate wasn’t removed before our arrival, but that was sorted quickly without any hassle. Overall, it was a seamless process, and we're glad we finally stopped in. We won’t be going anywhere else for our car needs in the future!

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Aftersales from Crompton Way Motors in response to We'll be back!!!

Many thanks for taking the time to tell others about your experience, it means such a lot. We're really glad you popped in to see us. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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Dealership Information

Crompton Way Motors is a family owned and run business we have been trading for over seventeen years and have a fabulous reputation within the local area. Team CWM are delighted to have won many awards for customer service among them many prestigious national awards. Most recently in 2024 we were Highly Commended for our Customer Care at the Motortrader Independent Dealer Awards In 2023 our team won Used Car Customer Care Award 2023 at the CarDealer Used Car Awards along with Motortrader Customer Care Award 2023 (under 100 cars).  In 2022 our team won FOUR national wards including Autotrader Retailer Of The Year (under 50 cars) CarDealer Used Car Dealership Of The Year (under 50 cars) Motortrader Independent Dealer Customer Care Award (under 100 cars) MotorTrader Website Of The Year (under 100 cars). During 2021 we won AutoTrader Innovation Award along with being Highly Commended with in the MotorTrader Independent Dealer Awards & CarDealer Used Car Awards. Previous awards include MotorTrader Independent Customer Care Winner 2020, Car Dealer Used Car Dealership Of The Year 2020 (upto 50 cars) Autotrader Customer Experience Award 2019 & MotorTrader Independent Customer Care Award 2019. Delivering memorable customer service really is the heart of our business and to be recognised with these awards is a real honor. Team CWM ensure they go the extra mile with each and everyone of our customers and with over 2900 positive customer reviews on our website our customers agree. For any help or advice you may need call, email, message or live chat one of our friendly team who will be more than happy to help.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Car Leasing
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Car Sourcing
Finance
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Ratings
84 reviews4.9 out of 5 stars — Rated Excellent
Excellent
81
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3
Average
0
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Terrible
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    Contact Information

    Address

    Crompton Way Motors
    8 Crompton Way
    Bolton
    Greater Manchester
    BL2 2SD

    Get in touch

    01204 393181
    http://www.cromptonwaymotors.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun Appointment Only

    Dealership Statistics

    100%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Crompton Way Motors

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    FCA Ref: XXXXXXXXXX
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