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12 reviews from our car dealer reviews community
Leave a review for Cromwell Motor Company
Leave a review

12 reviews from our car dealer reviews community

Leave a review for Cromwell Motor Company
Leave a review
"Mazda"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No oil in engine , burning oil engine is knackered!!! Front headlight doesn’t work ! Front wing hanging off ! No spare wheel or jack terrible

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"Terrible after service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Lexus jeep off Cromwell Motor Company! Terrible after service, car was a wrongun! You have to keep on at them for refunds, they soon fold and give in! The warranty and after care is absolutely shocking! Always record the calls you make to them! Keep on at them, they soon part with your money back.

"jayne"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car from here, the faults started happening- cd player work, glove box broke off, not cleaned, tyres rubbish, noises from the wheels so the bearing has gone on one side, struts gone, boot too. Dont use these, they are a waste of your breath.

"Gun"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dealers lies and sale of the car was not good at all. I would never recommend Cromwell Motor Company.

"JA"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would not recommend Cromwell Motor Company based on my poor experience. Customer service is a huge mis-noma for this company. When it says on there web site they exceed expectation, this is true you won't believe how poor their vehicles/ after sales services are. If you have to make a claim for something gone wrong, please be assured it will be done before Christmas, some year in the future.

"phil"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Cromwell Motor Company or you will lose your money like I did. I bought a car costing just under 5 grand and within a week the turbo failed dramatically causing parts to go through the engine system and causing alot of damage, I had it taken to local dealership who showed me the black oil and old filter which hadnt been changed since the last service 13 thousand miles ago but I had brought it fully serviced and Cromwell Motor Company stamped the book too and I had done less than 200 miles. So the oil wasn't changed and resulted in the turbo failing, I rang the garage who said its your loss and the free 30 day warranty only covers £350. Avoid this car garage at all cost

"Barry"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I cannot go to further lengths to encourage anyone to avoid this so called car dealership at all costs. Viewed a car that I saw on the Auto Trader website (2010 Laguna) and rang to give deposit (minimum £300 I was told). As the advert stated that the vehicle was IMMACULATE inside and out and looked immaculate we drove down next day (2 hours). Cigarette burns all over the seats front and back, Scrapes all over the bodywork.Tyres bald and perished and the filth inside the corners of the car was on another level. When my girlfriend pointed out these issues to the salesman and we requested our deposit back his response was "that's because you're a girl". In the end we decided to go to CarGiant in London and get treated like a customer. I am now pursuing legal advice to reclaim my deposit.

"Kantankerus"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They only get 1 star because i cannot give zero. The whole experience was shocking. do NOT ever deal with this company, once they take your money they ignore you, will not return calls and make you jump through hoops to get anywhere. the WORST company i have ever had to deal with

"Rob"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was told a car I wanted to look at was still available at 6.30 on a Monday night so travelled down on Tuesday morning to see it, it took me an hour & half to get there then a half hour wait outside as it was not open I was told they were in a meeting. When they finally turned up with their McDonald's bags I was told the car I'd gone to look at had been sold a couple of days before went into their office to eat breakfast & didn't see them for the half hour I was there looking round, if this is what their pre sales service is like I can't imagine their after sales, definitely not recommended

"BLACK X 5"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i bought a X 5 from here and its the best car ever very cheap black x5 black wheels PERFECT. THE SALES PERSON CYRIL WAS REALLY HELPFUL AND FUN TO TALK TOO.

John Smith in response to BLACK X 5

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Dealership Information

Cromwell Motor Company is an Independent dealership that is based in Coventry. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
12 reviews1.3 out of 5 stars — Rated Terrible
Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
11

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  • Contact Information

    Address

    Cromwell Motor Company
    Blackburn Road
    Coventry
    West Midlands
    CV6 6LQ

    Opening times

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    Dealership Statistics

    16%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Cromwell Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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