Bought a car and noticed that 12v and cigarette lighter not working at POS. Tld not to worry as I should go to their aftersales team who would fix it. I had to go there to sort paperwork. Went straight round and told fault wasn't covered in their warrantly. It never was a warrantly issue. It was a Point of sale issue. Explained to them in their website advert 2X12v sockets were on specs and they didn't state they were not working. Had an email to say get a diagnostic report and could I send them autotrader advert. I never said it wa from autotrader but sent them their website listing. They replied saying it was not their advert. They are accusing me of sending fraudulent evidence. It was definately their advert and matches their other (inaccurate) adverts on their website. They are now not following up the repair. The woman in the office aftersales team is so rude.Their aftersales email address they advertise is incorrect. Rude, unhelpful, avoidant, petty. DO NOT BUY HERE

Absolute rubbish . Warranty not worth paper wrote on! Car un drive able after 4 weeks of buying car. Been at repair garage for the last 4 weeks no courtesy car offered. Garage refusing to pay for repair. Even though brought extended warranty with then for an extra £200 wish I had reviewed them on the internet disgusting reviews. Will never recommend them to anyone. Trying to get my money back. Car cost £3700 so not a cheap run around. Looks like I will be taking them to small claims court.