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112 reviews from our car dealer reviews community
Leave a review for Crowther Lodge Motor Company
Leave a review

112 reviews from our car dealer reviews community

Leave a review for Crowther Lodge Motor Company
Leave a review
"Very friendly staff "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Our part ex was exactly what I wanted, no haggling. Great service and very friendly. The prices of campervans at crowther lodge are thousands of pounds less than other dealers.

"LIARS AVOID"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from this garage a year ago, within a couple of months the car was broken down. I put a formal complaint in at the garage and got a response from 'Legal Solutions 4 U' which I've found out is a scam company that shady garages use to scare off customers. DO NOT BUY FROM THIS GARAGE NOTHING BUT LIARS AND CONMEN.

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"BMW 730d"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent friendly staff. Bought a BMW 730d, superb handover, very competitive price. Very honest approach, would definitely recommend and will be the first contact when i decide to change vehicle.

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"Awful! Fraudsters "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from these people, it broke down within a few months. The representatives were abusive and unhelpful and nothing was resolved. We are currently in the process of court proceedings. Avoid at all costs.

"First Campervan"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After a long time looking at different types of vans we eventually bought our first campervan from Crowther last week. We spoke to various members of the team who answered all our questions and demonstrated how things worked without any pressure to buy. The quality of the fittings in their conversions are excellent. It was Steve who we finally sealed the deal with and he had everything ready on our chosen collection day. Steve demonstrated some further things on handover and said to contact him at anytime if we had any questions or problems.

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"Buying our first campervan"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife and I were both nervous about buying our first campervan however Gary and Steve put us at ease straight away without putting any pressure on us to buy one, they let us browse the vans in the showroom untill we were happy with a van,they then showed and explained everything to us in Slow time so was not rushed, Steve gave me a through handover/takeover when I went to collect it and completed all the paper work for me so a stress free handover would definitely recommend Crowther to family and friends

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"Nice people "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a VW campervan, great value quality motor and a very helpful staff would recommend them to anybody

"What a pleasure...."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my camper off Gary and Steve last week, we have just come back from our first trip and the camper was amazing! very very pleased with our van..... keep up the good work!

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"Outstanding"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We spent months searching for “the one” when we finally found her nothing was too much for these guys - they made us feel comfortable and helped us every step along the way- we feel that everyone at Crowthers went above and beyond arranging add ons on our new van answering numerous questions and always there with a smile - we would highly recommend Crowthers not just because they have some amazing vans but the guys really do make your dreams come true! A big thanks to everyone we’ve not stopped smiling since we collected our Scooby 2!

"Not a good experience"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All i can say is if i knew then what i know now, would definitely not bought from this company. Minor things to major. 4hrs sorting deal and picking up van, not once offered a cuppa,minor, but when you are spending £40+k,think at least respect the customer. Deposit up front, told non refundable,yet van not available to see. "well dont buy it then,i have people waiting,willing to put deposit down " should have realised by attitude then...Once money taken not interested in sorting things, phone calls not answered, ended up texting or wattsapp. warranty from aa not worth paper written on, 3months with maximum £300, and limit of £60 per hr labour. Contacted them about side sliding door lock which i had highlighted twice to rep at crowthers,not covered by aa warranty because not a breakdown,crowther should have sorted it when notified.now 4 months on will not open with central locking most mornings,air con very poor. Bonnet cover starting to come off, bad preparation and fitting of that and decals on side.Suppose to have been serviced, but on inspection elsewhere, oil and filters have not been done,nor has timing belt, which i was told "we can do that if you wish". I could go on, other faults cropping up,of course just out of warranty!!!! Bad experience, which is exasperated by people at the company,' talking down to you', not respecting that not everyone is a seasoned campervan driver/owner.

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Dealership Information

Crowther Lodge Motor Company is an Independent dealership that is based in Gateshead. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
112 reviews4.3 out of 5 stars — Rated Very Good
Excellent
90
Very Good
3
Average
2
Poor
6
Terrible
11

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  • Contact Information

    Address

    Crowther Lodge Motor Company
    Plot adjoining Felling bypass 15 Park Road
    Gateshead
    Tyne and Wear
    NE8 3HL

    Get in touch

    0191 4901734
    http://www.crowtherlodgemotorcompany.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 11:00 - 17:30

    Dealership Statistics

    81%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Crowther Lodge Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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