9 reviews from our car dealer reviews community
Leave a review for CSG Motor Company Ltd
Leave a review

9 reviews from our car dealer reviews community

Leave a review for CSG Motor Company Ltd
Leave a review
"AVOID - Total used car salesmen"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a Peugeot 208 from Jonty at CSG in August with a fresh MOT (only advisory was some pitting and scoring on the breaks). Within weeks the car had various computer faults and irregular noises. After taking it in the CSG's garage (meaning I had to take time off work) it was noted that the Top Mount's had eroded. I was also told I would have to take the car to a Peugeot dealership to get the computer fixed. After advising Jonty that the car was under warranty and that I had owned it a little under a month I was suddenly told that CSG could replace the Top Mounts & not to worry about the computer. Then the car began makings 'Squeaking' noises. This is because CSG had replaced the Top Mounts with ill fitting ones and was causing friction between the rubber. When I took this back to CSG they noted they couldn't hear the noise. After I filmed it and showed them they suddenly said it was a 'normal' noise and not to worry about it.....? A couple of months later I had noticed that the exhaust had dropped, again I took this to CSG who had said the hanger brackets had broken due to "rust and corrosion" - When I discussed this with Jonty that I am still under warranty and that the damage could not happen after I had owned the car for 3/4 months I was told that it was due to "wear and tear" and that I had to pay the bill. When I raised my frustration with the car and that I had asked to exchange it multiple times during this process & that CSG were in breach of that Consumer Rights Act of 2015 I was told by Jonty "This car has not constantly failed, you had had a noise from the suspension which they have fix for you, if you wish to raise a case with them, that’s down to you" To buy a car and to have so many issues happen in such a short period of time, to then have someone try and gaslight you has been truly outstanding. I do not understand how Jonty sleeps at night, he is one of the lowest of the low. As a side note CSG are not signed up to the The Motor Ombudsman - which is s sure sign that this kind of event has happened many times before.

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"SCAMMERS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

JEREMY PAGER IS SCAMMER. THEY DON'T WANT TO REFUND THE DEPOSIT AND THEY ARE LYING WITH THEIR OFFERS TO STEAL MONEY FROM PEOPLE. I GOT SCAMMED OF 200£. NO ONE ANSWER AT THE PHONE OR MESSAGES.

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"Ongoing great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having bought a Pre-owned Toyota from Chalfont St Giles Motor company two years ago and being very happy with my purchase, I continue to be impressed by the service they offer. They are friendly, knowledgeable and reliable. I look forward to they day when I could make another purchase from them.

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"Waste of time"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My car was booked in for its first service and 2 minor faults. One being the number plate surround which I asked to be replaced (at full price) due to Lease plan sticking an orange sticker that I had to scrape of leaving scratch marks. The other fault is the Tyre pressure warning system which needs resetting every other time I drive the car. They carried out the service and wrote "number plate surround checked and OK" and also Tyre pressure warning system fault not present. I now have to take my car to another garage to get the fault sorted and the number plate surround even though I explained the reason for changing it and phoned 2 days prior to my service to check they had the surround part ordered. Following the service my car came back filthy and was told they didn't have time to do the standard courtesy clean but I can take it back sometime next week and they'll clean it for me. Overall service is a complete waste of my time as I now have to spend another day working from home whilst my car is taken to another garage.

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After having trouble with my part exchange Chris and Jason were very understanding with my situation and have delt with my decision professionally and have given me a chance to take a bit more time in picking the car of my choice. Thank you guys.

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"Dishonest - Avoid at any cost"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

CSG Motor Company are dishonest car dealers, they sold me a 2015 car for full market price, they told me everything was o.k. with the car and that I am getting a good value. When I brought the car to Toyota I was told that the car has a sever rust problem. I called CSG and was told that my car has passed it MOT and therefore there is nothing wrong with it and they won’t do anything about it. Stay a way from them at any cost.

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"Great Customer Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would 1000% recommend CSG Motor Company to anyone, I have dealt with these guys on numerous occasions from Servicing to Repairs and the Customer Service is 2nd to none. Great friendly team and get the job done timely and efficiently.

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having recently bought a car at CSG Motors in Chalfont I received excellent service and am very happy with the purchase. Great quality and price. Would definitely recommend to a friend.

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"ford buyer from CSG Motor Company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm very Happy with the service at CSG Motor Company in Chalfont., Having been a previous customer who bought a Ford from here in March I would recommend CSG to anyone reading this review.

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Dealership Information

CSG Motor Company Ltd is an Independent dealership that is based in Chalfont Saint Giles. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews3.2 out of 5 stars — Rated Average
Excellent
5
Very Good
0
Average
0
Poor
1
Terrible
3

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  • Contact Information

    Address

    CSG Motor Company Ltd
    Three Households Narcot Lane
    Chalfont Saint Giles
    Buckinghamshire
    HP8 4LP

    Get in touch

    01494 874670
    https://www.csgmotorcompany.com/

    Opening times

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    Dealership Statistics

    55%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About CSG Motor Company Ltd

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
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