I bought a car from Simon today and what a pleasant experience it was. Great communication before we even went to see the car. Clear & honest information from the start. No sales pressure, answered any questions I had about the car and told us to have a look around the car and to take it for a test drive and then come and find him when we were back from the drive. We then discussed my trade in car he asked me what I wanted for it and he actually said he thought it was worth £100 more which was a pleasant surprise so that was what we agreed on. I love the car I bought from Simon and would highly recommend CSM Autos to friends and family. The service was second to none. Thanks again Simon
Simon Murray from CSM Autos Limited in response to Ken
Thank you ken. It was a pleasure.
I called in advance and got all the information that I required on the car and was then satisfied to make the drive to inspect the car with an idea of purchasing. When I arrived I couldn't have been happier with the condition of the car and it was all as described. Simon was able to answer any questions that I had and even let me test drive the car to make sure I was happy with how it performed. Good business and I felt under no pressure at all to purchase the car which I have experienced before from dealerships. Thanks again, 10/10!
Simon Murray from CSM Autos Limited in response to Paral12
Thank you for your kind comments. Simon.
Brought a car this weekend from this dealer, car was exactly as described, did the deal, drove it home, well pleased. Thanks Simon.
Simon Murray from CSM Autos Limited in response to Mick
Thanks Mick. Nice to meet you.
Purchased from this dealer today. I have purchased several used cars over the years and very often the process is stressful and complicated. It is hard to know if you can trust the typical 2nd hand car dealer and I have been stung in the past. However, this dealership appeared completely honest and trustworthy. He did not try and conceal any minor issues/imperfections with the car and was completely fair and direct with me. I was already interested in purchasing the car when I visited to test drive the car, so appreciated the fact I was not given a sales speech (unlike most car dealers). As it is a small dealership you should not expect a forecourt. I visited him at his home and he rents a large secure parking area from a farm around the corner for his cars. I see this as a good thing – the smaller the dealer’s overheads, the less they need to make on each sale to pay their running costs. It is a proper VAT registered Limited company. I also found it reassuring to know that he typically sells nice prestigious cars (like Porsche, BMWs and Mercs) and that 3 or 4 of his immediate neighbours had purchased from him. He communicated well and was able to fit in with my diary so I could visit on a Sunday afternoon. I don’t normally leave reviews on websites like this, but as I was so presently surprised, I felt I should. Now as I have only just purchased my car, I hope I am not celebrating righting this review too soon. However, if I do find that there are any issues with the car or reasons to change my opinion, I will update this review straight away.
Simon Murray from CSM Autos Limited in response to Steve
Thanks Luke.
Bought a car off Simon, got a great price, car brilliant, very happy with it. Open communication all the way. Fast service. No messing around! He arranged to have it transported to us at a very reasonable price, too. Overall, can't complain, very happy and would definitely recommend to friends and family!
Simon Murray from CSM Autos Limited in response to Luke
Thank Luke. Great to deal with you.
In July I went to CSM Autos and bought car. The car was not properly cleaned and I also expected a dealership with a proper premises where as that was not the case. I have had no major issues but I wouldn't use this dealership again. Very average experience.
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Simon Murray from CSM Autos Limited in response to Very average
We didn't ask you to purchase off us. You phoned me I didn't phone you. If you wanted a forecourt you should have gone elsewhere and paid fourcourt prices. What did you want..a bunch of flowers?..To criticise me and admit you have had no issues with the car is totally unfair. I am just trying my best to provide a living. I have never had a bad experience with a customer before and I have sold thousands of vehicles..I've had gifts and thank you cards and more. It seemed to me at the time that you were extremely confrontational and cold and probably couldn't wait to get home and tap away to give me some bad feedback. I don't think you would be happy with anyone or anything and that you probably have nothing better to do than to moan. I would appreciate that if want to bad mouth me then you should do it to my face and not behind my back. I know who you are and what you were like on the day but I chose not to criticise you. It must be very hard living under your roof with you. That is all I can say.
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Manufacturers: Sells a variety of makes and models
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