They're very welcoming to us, they have time to explain all things we needed to know about their services..so far the car is on perfect condition, they even said we're welcome to drop by in case there some problems we might encounter about the car, they're very reassuring and give us peace of mind..hopefully the car will stay in excellent condition even after the warranty..😊
My thanks to Lorna and Mark for helping me buy my very first car...and what a car my mini cooper is, it's superb! Everything was made easy, and nothing was too much bother for the Top car team who were helpful through every stage of the process. I will be back to Top car in the future, there's no point going anywhere else!! Thank you, Top Car!!
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I have dealt with many Car Dealers in my time and I can honestly say that Top Car Inverness is quite simply, the best! From my initial contact to completing the deal they were totally professional, efficient and knowledgeable in all respects. All the staff, I met, were welcoming, warm, friendly and nothing was too much trouble. The whole experience was quite simply superb.
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Bought my beautiful jaguar R Sport purchase a pleasure start to finish . Mark on the ball with communications .attention and detail thanks for a nice pleasant purchase ⭐️
I was looking for a specific car and wished to trade in two cars for one. One of the two cars was a fairly easy p/x for a dealer to accept but the second was a little niche. So, a bit of a tall order but Top Car, having the model I was seeking, went along with my slightly unusual request. All my contacts with Craig and Leon were helpful, clear and eased what could have been a tricky transaction as I wasn't on their doorstep either. So, although we were both relying on each other's descriptions of our respective cars, there was an air of mutual trust from the outset, helped by the ease of providing details and photos by phone, WhatsApp etc. The fact that I could deliver one of my cars beforehand and they could verify the condition it was in helped in this respect, but it could have been very different with another dealer. No excuse was used to beat down my p/x value which we'd agreed earlier. Collection was straightforward and at no point did I feel under pressure to complete or to accept their car until I was completely satisfied. The car was just as they described and came freshly MoTed with all advisories sorted too. I would rate the customer service to be at a very high level and their stock to be well sourced and presented. Even my transporter commented on what a nice selection they had and he sees loads of dealers. This is a great little business which has just expanded with its own service facilities.
Reviewer has confirmed their email address
Bought a car from Top Car inverness and the service I received was excellent from start to finish!! The staff were so helpful and friendly. All I can say is Top Car, Top Staff, Top Service all round would definitely go back.
Reviewer has confirmed their email address
From enquiring about car to buying car to getting car ready for me the team did a fantastic job Also had a minor issue which was resolved today with guys from service team going above and beyond.would defo recommend to anyone needing a car.
Reviewer has confirmed their email address
I found the staff at Top Car, at all levels, to be welcoming and dedicated. Realising that, unlike some operations, they actually listened to my requirements and concerns, impressed me from my first visit to the premises. Top Car responded to my requests to my great satisfaction. In answer to that well-worn question: “Would you buy a used car from this man?”, my reply remains a definite: “Yes.”
Reviewer has confirmed their email address
The service from start to to finish was friendly professional and had that personal touch that you don't get from the large dealers. Leon although has only been in sales for a few months was very knowledgeable and friendly with Mark the manager backing him up in a friendly manner. All contacts by phone were polite and any questions answered quickly. Top marks to all the staff at Top Car. I Would highly recommend Top Car to anyone looking for a car.
Reviewer has confirmed their email address
The whole process from start to finish was a pleasure. Polite and friendly on the phone and in person. Paperwork was completed promptly with all aspects explained. Offered extended warranty and paint protection (not taken as car is like brand new for a 17 plate!!) and did not push or hassle for it when I declined which I have experienced in other dealers. The forecourt and office was tidy and clean, can see the pride they take in their company. Would recommend to everyone and will be the first stop I make when the time comes to get the next car. Thanks Top Car!!
Reviewer has confirmed their email address
Culloden Cars has just acquired local dealership Top Car Inverness to become a much bigger and slicker dealership. Based close to the famous Culloden battlefield in Inverness, we take pride in stocking cars that can cover everyone need.
All our cars will have 1 years MOT with no advisories, (within reason depending on age), Fully serviced, multipoint inspected and backed up with 3 months Gold Warranty that can be used anywhere in the UK.
Our customer service and digital outlook means we can bring you a level of service that matches the big franchises. We have a small team at Culloden Cars so you'll be dealing with either Craig, Leon or Ian. We look forward to seeing with you.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Culloden Car Sales
Barn Church Road
Inverness
Highland Council
IV2 7WB
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