Steer well clear of these people. Horrible, horrible individuals that work here. My mother-in-law bought a car here 9 months ago, and it has turned out to be the worst decision of her life. Firstly, the car (which is only 3/4 years old) developed an electrical fault after 4 months which Suzuki said they couldn't fix. Rather than supply her with a courtesy car, she had to hire a car for 3 months at a cost of £800 p/m. 3 MONTHS. They (Suzuki) had to acquire a part from Italy (apparently) which was £1,800 and took 2 months to receive. Once received, it didn't work. Subsequently, another part was required to fix the car. This part had to be fixed in Keswick, thus transferring the broken car from Kendal to Keswick. Overall, the process took 3 months, cost nearly £3,000 in rental fees, and nearly £4,000 to fix the car. During this time, the hapless and ignorant staff refused to be drawn on the car's whereabouts and condition, and refused to engage in any meaningful dialogue regarding the situation. Please, please be aware of these people and this institution - they are some of the most despicable and cunning individuals you will ever have the displeasure of coming across. AVOID AT ALL COSTS.

I bought a Volvo from Cumbria Suzuki and I had asked them to do some things on the car before I took delivery, they bent over backwards and went over and above what I expected and did more to the car for me than I asked . I arrived to collect the car as arranged and everything was perfect, I am very happy with the dealership and would have no hesitation in recommending them to a potential customer and give them 5 Stars for customer satisfaction. Thank you, P.Glover