84% Reviews
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92% Recommend
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39 reviews from our car dealer reviews community
Leave a review for D & J Woodcock
Leave a review

39 reviews from our car dealer reviews community

Leave a review for D & J Woodcock
Leave a review
"Bad experience "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have always read reviews, and been influenced by them. So having read good reviews for DJ woodcock York, I took my car in for suspension replacement front. Whilst the car was being worked on I had a look to see how it was going. The mechanic / car. Sales guy had both front brake calipers hanging on their hoses no support, not a done thing if you know what you are doing. Anyway 2 hours later job finished. Day later clonking sound from front. Took car back, suspension refitted, told all was good. Not so Car back again week later . Told faulty part and was replaced. Car returned to me.On inspection both suspension units were the new originals.However clonking sound somewhat less. This mechanic should either sell used cars or concentrate on his mechanical work. Bad experience lied to about exchanging faulty parts, and bad workmanship. Not recommended for car repairs.

"Absolutely Fantastic!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

You and your team have rescued me and my daughter twice now, what a fantastic team you have we cant thank you enough, and to Harrison what an absolute credit to your team he went above and beyond today to get me back on the road as quickly as he could, fantastic garage highly recommend. Thanks Rebecca.

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"The best..."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I cannot recommend Dean, Jordan & the rest of the DJ Woodcock team enough. Their service is highly professional & knowledgeable & incredibly time-efficient & reliable - me & my car can't thank them enough!

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"Satisfactory Customer Service"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a lovely Skoda Roomster from D & J Woodcock and just a week after, during the warranty period, an issue was identified with the front brakes; as I live very far from the garage I had to get the car fixed at a Skoda dealer near me; I then contacted D & J Wookcock to explain the situation, I provided some evidence and I am happy to share that they accepted to refund part of cost I incurred in to the parties mutual satisfaction. This is to say that not only when you buy a car from them but also when something doesn't go according to plan D & J Woodcock are willing to assist and look after their customers.

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"Brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my car from this dealership last month. I received very friendly service and the man who delivered it made sure I was familiar with the car layout and gave me helpful advice. The car is in excellent condition with no problems, and has been working well for me so far!

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"Fantastic service, brilliant car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from this dealership yesterday. Had called them Friday and they sent me a video of the car as we live an hour away. Placed a deposit on the car before doing to see it. They had it ready for us when we got there and the car was in immaculate condition despite being 7 years old. Jordan was so helpful answered any questions we had. No pressure put on us whatsoever. Took it for a test drive and bought the car there and then. Really professional and swift service. Can't praise them enough

"Fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a second car today for a relative having purchased one for myself last year would highly recommend, dean garth and Zak are fantastic no pushy salesmen just honest down to earth guys . Ann n Sharon

Dean Woodcock from D & J Woodcock in response to Fantastic

Hello Ann & Sharon, hope you are both well and many thanks for choosing us again to buy the lovely Yaris. Kind regards Dean and the team

"Zac"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a used vauxhall astra from D & J Woodcock and was a bit unsure about used car dealers after reading some reviews. I could not be more wrong in this case. I went to view the car in its "raw" state before preparation and zac assured me it would be as clean as any others on the forecourt when finished. He also said it would carry a full mot and service and even my concerns over the timing belt were addressed and it was replaced. We struck a deal which i was more than pleased with and collected the car which was as promised and no concerns. Zac gave a no nonsense and straightforward approach to buying a used car with no hidden extras or concerns. Above all a professional approach as well as honesty and and a friendly approach.. A would certainly buy a car from zac and this dealer again. A great sales team and garage.

Dean Woodcock from D & J Woodcock in response to Zac

Hi Kevin, many thanks for the positive review and choosing D & J Woodcock to purchase your Astra from. I will pass on your kind words to Zac and the rest of the team. Kind Regards. Dean Woodcock

"New Ford Fiesta"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Another great purchase for us today. Well looked after by Garth and DJ Woodcock. Car immaculate and professionally presented. Always a pleasure to do business with them. Reliable cars and customer service! Elaine Scott, York

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Dean Woodcock from D & J Woodcock in response to New Ford Fiesta

Hello Elaine, many thanks for choosing to use our garage again and your continued support. I will pass on your kind words to Garth. Much appreciated Dean

"Excellent service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Made buying a used car easy. D & J Woodcock found me exactly what I was looking for.

Dean Woodcock from D & J Woodcock in response to Excellent service.

Hi Mark, many thanks for the 5 star review. I will pass it on to the rest of the team. Kind Regards. Dean Woodcok

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Dealership Information

D & J Woodcock is an Independent dealership that is based in York. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
39 reviews4.7 out of 5 stars — Rated Excellent
Excellent
36
Very Good
0
Average
0
Poor
1
Terrible
2

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  • Contact Information

    Address

    D & J Woodcock
    223 Malton Road
    York
    York
    YO32 9TD

    Get in touch

    01904 430130
    http://www.djwoodcock.co.uk

    Opening times
    Mon 8.30am - 5.30pm
    Tue 8.30am - 5.30pm
    Wed 8.30am - 5.30pm
    Thu 8.30am - 5.30pm
    Fri 8.30am - 5.30pm
    Sat 9am - 1pm
    Sun Closed

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    84%
    Percent of reviews responded to by this dealer

    Additional Information About D & J Woodcock

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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