Bethany W, March 2020
"Highly Recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I visited Dace on Monday last week and was approached by a car salesman (Tony Jackson). He never pressured me to purchase the car that I was looking at; but he also was able to answer every question I asked him. I returned to Dace for a test drive where he made me feel very comfortable as I was nervous at first. I returned a few days later as I knew I had found my dream car at the budget I had. I would highly recommend future drivers to visit Dace in Reddish; where hopefully Tony Jackson will be available to sell them a car!
+2 Found this review helpful
Ninan, February 2020
"Good customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Dace motor staff were very friendly and welcoming. They were patient and listened carefully to our questions.A special thanks to Simon,our car salesperson.
+0 Found this review helpful
Roy, February 2020
"Brilliant service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Just bought a car from this great dealership. They could not have done more for me. Thanks especially to Ray
+0 Found this review helpful
Simone, February 2020
"Amazing service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a car with this dealership several weeks ago, had it checked out by an independent garage and the car is amazing condition. When I first picked the car up there was a problem but as soon as I phoned them to tell them they had it in the garage the next day and it was ready by the following week (waiting for the part), Simon was amazing throughout and made sure all my issues were dealt with, even had a courtesy car more or less the same and that was followed up by a courtesy call to make sure my issue was settled.
+0 Found this review helpful
Richard B, February 2020
"Audi A3 purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It’s often the way a problem is resolved that sets dealers apart; there were a few niggles but Jason in particular was outstanding at sorting things out so that I left happy. I’m delighted with the car and the service I received; no wonder this dealer goes from strength to strength. Thank you
+0 Found this review helpful
Emma J, November 2019
"new car sale "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Jordan was amazing today, with the help off jake dean. He had all the answers to all my questions and was very professional in the way that he dealt with me. You buy into people and it was these to lads that I bought into today. Thank you so much and I will definitely recommend dace motor company and it’s staff.
Thanks
+0 Found this review helpful
Keith B, June 2019
"great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
bought a great car from dace motor company on liverpool rd give me a great service.
traveled 100 miles to view the car in the advert information and phone call.
when i viewed the car they was true the there advert as the car was good as they said it was with good after sales to i would definitely travel a 100 miles again to buy a car again from them and recommend them to my family and freinds and a big thanks to john who sorted the deal
+1 Found this review helpful
NICOLA D, April 2019
"Great Service"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Recently bought my first car from Dace Motor . Would like to say a big thank you to Ray who dealt with all our issues.
This is the second car we have bought from The Dace company, wouldn't go anywhere else. Would also recommend to friends and family.
Thank you once again.
Miss N Dutton
+1 Found this review helpful
Anonymous, March 2019
"Poor after sales service. RUDE!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased a VW Golf TSI from Dace Motor Company in Stockport and had problems as soon as I drove away. Started with a minor issue, the folding mirror didn’t fold on the drivers side because they replaced it with a cheaper replica used part without telling me, Drivers side window wouldn’t go all the way down, no car mats, no SD card for the sat nav to work, engine started making a strange noise after 1 week and smoke from exhaust. They replaced the mirror with one that folds but wouldn’t pay for genuine VW parts in their warranty and I had to find a back street garage as they didn’t want to pay too much for labour either. Had to purchase floor mats and VW sat nav SD card myself even though the sat nav is a standard feature on this spec golf. Returned the vehicle from London to Manchester after 2 weeks due to engine/exhaust issues on a 64 reg car! Got a refund after threatening legal action. Very rude people after they have taken your money. Their cars can not possibly be independently inspected as they advertise (maybe they have a “friend”that inspects the cars cash in hand) I wouldn’t recommend spending your hard earned money at this place. I wouldn’t be surprised if any good reviews for this company will be from their own friends and family and not genuine! Purchase from DACE at your own risk and get your own inspection done before giving a penny to these people. You might think it’s a good deal but it’s not worth the agro, the problems and the attitude you’ll get after. Good luck!
+8 Found this review helpful
Jason Birch from Dace Motor Company in response to Poor after sales service. RUDE!
Thank you for leaving a review, I’m sorry your experience doesn’t appear to have been a very good one. I do however feel a little let down. I see in your review. You point out a few problems. Poor aftersales and rude?
I agree you had a couple of issues with the car. After checking the driver’s side window making sure it goes up and down. We were not ware it did not function correctly, sorry did not go all the way down.
With reference to the driver’s door mirror. Yes, you are correct again, the mirror did not also function how it was designed to. Did not power fold.
After speaking to you myself and agreeing to get all the work done at no cost to yourself. Replacing the mirror adjusting the window and sending you a new SD card for the sat nav. You can see why I feel a little let down with your review.
After a week Dace Motor Company agree to pay for all the work to be undertaken, I see you contacted my aftersales again. This time a strange noise and smoke coming from the exhaust.
I don’t take kindly to threats so refunding you the full amount for the car you purchased was the best option for both parties.
Being a Trading Standards approved garage. We follow all their guidelines. And all of my mechanics are fully qualified.
I feel I should be the one who should be upset after with you being aggressive to myself when you brought the car back. Demanding £100 extra even though we agreed over the phone the balance.
After we kindly gave you your money back, I did get the car inspected by another garage. The report came back saying no faults were found to this car. Further inspection also came back no noise or smoking could be found.
I would however like to apologise to you and your family for any inconvenience this may of caused.
Regards Jason Birch
Martin D, January 2019
"fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have just purchased my third car from Dace Motor Company in Stockport. Tony Jackson and Christian have always come up with a fantastic deal for me. Every car has always been turned out in a first class condition. I can highly recommend them to buy from,
+0 Found this review helpful
Car Leasing Available Here
Want Your Car Delivered? Get A Quote
