33% Reviews
replied to
33% Recommend
to friend


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3 reviews from our car dealer reviews community
Leave a review for David Wright Motors Ltd
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3 reviews from our car dealer reviews community

Leave a review for David Wright Motors Ltd
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"Avoid buying from this dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Peugeot 207, 07 plate in August 2017 from David Wright Motors. The flyer said: 3 month warranty; 83000 on clock; Serviced at 82800; rear parking sensors (there are none) I asked for a reduction on the £2300 price tag and was told no because anything on the car would be repaired before I took it. I asked to wave the £89 admin fee and was told no as this was for the warranty. The remote/key was broken, the air con didn't work and the rear wiper blade cover was missing. After a week of having the car, the promised new key and wiper blade had not appeared. The service light was coming up on the dash as being due in 1000miles. When I checked the service manual the service was done at 74600 not 82800 as stated on the flyer. So ok I can live with that I'll get it serviced and claim on the warranty if anything comes up. Went through the documents and found no warranty but what I did find was my signature (copy of my signature) on "an unroadworthy car sale invoice" & "sold as is no warranty". I DID NOT SIGN SUCH A DOCUMENT! I have asked via email, in person and by letter to see the original sales document that i signed, that was witnessed by my friend but this has not been produced. I phoned the garage and said what I found and was told to email which I did. A week later by phone (i had no written acknowledment or response to my email) I was promised a warranty and a key. None of which has appeared. The car then developed a severe leak when I took it to be washed. This was fixed when I took it back to the dealer demanding my money back, which the dealer declined. So after 5 emails, to which I have had no reply & a 6 page letter which was hand delivered (saying that trading standards and citizens advice had said under consumer law I am entitled to my money back-or i will take them to court) i still have had no reply. So now I have had the service done, (which brought up that I needed new discs and brake pads), air con recharged, new key & wiper cover. I am now £450 out of pocket. As promised in my letters and emails, that I have had no response to, I am forced to go to small claims court. I would not recommend this garage and have given 1 star grudgingly as I do actually like the car. Be aware to check and double check everything before handing any money over, even if you have someone with you as I did at every visit to the dealer.

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"Worst experience with this Car Dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought BMW Car from David Wright Motors. Whatever has been told and on the flyer it is totally opposite to that. The car has so many faults which has been kept hidden and moreover within 3 to 4 days I reported it. Car engine light keep on coming and person over there told that I use Tesco fuel and that's reason and I reported this within 3 days of purchase. Initially I wrote a review and he manipulated review in such a way that fault is with me I wrote number of emails and registered letter he refused to received registered letter. It's my personal advice to the buyers to consider all these facts before buying from this dealer. I assume he will leave a very answer to this review as if he sorted out all problems of my car.

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+8 Found this review helpful

Barry from David Wright Motors Ltd in response to Worst experience with this Car Dealer

We are very troubled to hear about your terrible experience with us. We pride ourselves on selling quality vehicles and strive for excellence when it comes to customer service. I have looked into your complaint and I believe the fault you are referring to is the puncture you acquired a month after you purchased the car which is definitely not something we would honour as this is not our liability. With regards to the teething issues you experienced, we did rectify your issues straight away as soon as you reported them. Whilst we undertake rigorous checks on all our cars sometimes there are things which do not show up. Please give us a phone call to discuss this matter further we are saddened that you couldn't call us and deal with any issues directly. We deal with a lot of transatlantic customers and translate as much as we can as far as sometimes getting an interpreter. Maybe somewhere along the way there has been a misunderstanding.

Rajinder Gupta in response to Worst experience with this Car Dealer

I take my review back as Car dealer agreed to sort out the problem.

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"Really pleased"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would recommend! I have had my Dacia Sandero for a few months. It's running fine and I have had no issues with it at all. The staff were very helpful and knowledgeable and the car was a good price and matched it's online description perfectly.

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Dealership Information

David Wright Motors Ltd is an Independent dealership that is based in Manchester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews2.3 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
2

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  • Contact Information

    Address

    David Wright Motors Ltd
    Atherton Car Centre Leigh Road
    Manchester
    Greater Manchester
    M46 0LX

    Get in touch

    01942 396161

    Opening times

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    Dealership Statistics

    33%
    Would recommend this dealer to family and friends
    33%
    Percent of reviews responded to by this dealer

    Additional Information About David Wright Motors Ltd

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    FCA Ref: XXXXXXXXXX
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