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We have purchased 4 cars from Davidsons of Newcastle and on each occasion have been impressed by the friendly, helpful and knowledgeable approach. However, the real test of good customer service is, in my opinion, the after sales service. On our recent purchase we had a problem. Scott and the team went out of their way to resolve the issue quickly and efficiently to our satisfaction. Another example of their friendly helpful and professional approach. Thank you Scott and all at Davidsons
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Bought the car I have wanted for some time, perfect transaction with Stuart so friendly so agreeable I even had the car delivered to my home. I have bought several cars in the past but no other dealership has ever left such a good impression.
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Bought this car from Richard over the phone and online Nothing was to much trouble and provided communication with the transport guy as I needed delivery to N Ireland all good .thank you to everyone concerned.
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Just bought a lovely Grandland X from Davidsons of Newcastle and it was in mint condition, easiest car I have ever bought no pushy salesmen at all, ask for Richard he sorted out everything all I had to do was go into showroom the price I paid for Grandland X was very competitive,
First class experience of trading in and buying another car, the sales team were friendly experienced and after travelling over 200 miles to complete the deal it went like clockwork. A big thanks to Brendon and Ron for their professional and friendly approach, well done guys.
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Bought a car then paid for extended warranty, car had numerous faults which they did repair with the exception of one. The car was back a few more times then I was told it’s a used car, there is a rattle but can’t find it, absolute waste of time, fobbed off once again, so the warranty which I paid for wasn’t worth the paper it was printed on, shame on you all
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Test drove a vehicle at this garage and it broke down on the test drive, made it crystal clear to this garage we were still interested in this vehicle and anxious to re-test drive the vehicle as soon as it was repaired, garage then sold the vehicle to another customer without so much as a courtesy phone call to, in the first instance give us first refusal on the vehicle, or secondly to let us know the vehicle had been sold. at this point we had stopped actively looking for another vehicle so potentially missed out further. poor show Davidsons!!!
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John in response to Lack of etiquette and poor customer care
What car was it?
Just bought a lovely Astra auto from Davidsons of Newcastle and it was in mint condition, easiest car I have ever bought no pushy salesmen at all ask for Alan he sorts out everything all I had to do was go into showroom and the price I got for my car was great and the price I paid for Astra was great.
Reviewer has confirmed their email address
Great dealership with non-pushey salesmen. Very helpful and professional service. Highly recommend Davidsons of Newcastle.
Alan was fantastic we bought a beautiful Audi A5 from here and the sale was quick and easy with no hassle and usual car salesmen rubbish. I would buy another car from here due to service received. Also all documents were ready upon collection. Alan was a pleasure to deal with and being a customer services manager I have high expectations of customer service and Alan meet them all. Thanks we are very happy. Clare and Alan.
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If anyone has purchased a car or visited Davidsons of Newcastle (or Davidsons Of Morpeth as they are also known) then Car Dealer Reviews and all of our website visitors would love to hear about it. If you’re the owner or employee of this business, please fill us in on a little about your business and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Davidsons Of Newcastle
Whitley Road
Newcastle upon Tyne
Tyne and Wear
NE12 9SR
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