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9 reviews from our car dealer reviews community
Leave a review for DCL Leisure
Leave a review

9 reviews from our car dealer reviews community

Leave a review for DCL Leisure
Leave a review
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a lunar clubman caravan from dcl caravans. 3 months ago. We Couldn't be more satisfied with the service and after care we received from Gareth . Would highly recommend buying from dcl. Gareth is a really honest, nice guy, . Thanks Gareth

"Motorhome "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've brought a motorhome of Gareth 10 days ago we had one or two small issues. Which he sorted out straight away this company is one if not the best I've ever come across will recommend 110 percent

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"Satisfied customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is going to sound as if I’m a friend or relative of Gareth at DCL Leisure but in fact I have never met him. I bought a Dethleffs motorhome from this firm several months ago and as Gareth was tied up with family concerns hundreds of miles away the negociations were carried out by phone or email. The vehicle was exactly as described and any queries or concerns met with an immediate response. The motorhome concerned is fifteen years old and the very few problems that arose were dealt with and paid for straight away. In over fifty years of car ownership I have never met a motor trader of such honest integrity and if all dealers shared his ethics the world would be a better place.

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+2 Found this review helpful
"A 100% trustworthy trader,"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This company, and its owner Gareth Price, is a 100% honest and trustworthy trading firm. recently i bought a Motorhome from him, firstly, we had a good financial deal. saving money on the original asking price. before we took possession of the vehicle, it was newly valeted, serviced, timing belt checked and a brand new MOT put on the vehicle, (even though it did not need a new one). Since have and using the vehicle, we noticed one or two very small and insignificant `internal Trim` issues, phoned Gareth, who made an appointment to have the vehicle back for an hour or two, we took it back at the appointed time and his engineer was waiting to look at these minor points, we went into town for a coffee, came back and the vehicle was waiting with each little issue sorted. I have friends who have recently bought a brand new motorhome, who have experienced many major issues with their vehicle (mine is a low mileage used motorhome) and are waiting, waiting and waiting to have them sorted, and one of those issues prevents them using the van. DCL leisure is trustworthy and you get what is says on the tin, 100% personal trustworthy, honest service with complete satisfaction, buy in confidence from this dealer/trader.

"A vey decent HONEST trader."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a real gent this man is. We bought an older 2 berth Abbey caravan from him, he was really up front and honest about what we were buying, he supplied us with all the essentials needed, we would definately use him again. Edd 'n' Jude.

"Amazing service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a 4 berth tourer from Gareth at DCL Leisure and discovered a fault within 2 weeks of purchase. We informed Gareth of the fault who ,as we live quite a long way from his premises, told us to get the fault repaired locally. After the work was done, I informed Gareth by fone and told him the amount I had paid to the repairer and he transferred the money straight into my account .I tend to be quite cynical about modern tradespeople but have to say that dealing with Gareth has been a pleasure and although we're not planning on changing the caravan anytime soon, when we do ,we'll be travelling to Wales to see what Gareth has in stock. Bob Mc

"Brilliant service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had searched high and low for a touring caravan with fixed bed , I found dcl on gumtree , I went up to see Gareth the owner and what a lovely guy he talked me through everything I decided to buy with him as I knew if I had an issue there would be no problems with getting it sorted , we picked the caravan up on a Saturday sighted the van straight away then late Saturday night we couldn’t get the heating and water to work I text Gareth on the off chance he may answer it was about 10 he rang me right away and explained over the phone what to do I was so impressed , I can assure you you won’t get a better price van anywhere else in South Wales , and if and when I decide to change my van I’ll will have no hesitation to go back to Gareth at DCL Leisure.

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"Buying over the internet & delivery"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As I live over 400 miles from DCL Leisure, it wasn't practical for me to view the motorhome which I wanted. I was very wary due to the number of scams on the internet, but Gareth gave me the confidence to buy and kept me informed at every stage right up until the motorhome arrived at my home. I had paid a deposit at the start and did not pay the balance, by bank transfer, until Mike delivered it to my door. The motorhome was as Gareth had said, but I have as yet to contact DCL about a few minor faults which I'm assuming are covered in the 3 months warranty.

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+4 Found this review helpful
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"Good Overall "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In the start of the year, I purchased a caravan from DCL Leisure and it's been great! No issues at all. The salesman was a really nice fella, very informative and welcoming and the caravan is really good value for money. This dealership was quite far away but definitely worth the trip. I would recommend.

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+6 Found this review helpful
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Dealership Information

DCL Leisure is an Independent dealership that is based in Hengoed. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Caravans, Motorhomes
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2009

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews4.9 out of 5 stars — Rated Excellent
Excellent
9
Very Good
0
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    DCL Leisure
    Main Road
    Hengoed
    Caerphilly County Borough
    CF82 7PP

    Get in touch

    07944 756166

    Opening times
    Mon 09.00 - 17.00
    Tue 09.00 - 17.00
    Wed 09.00 - 17.00
    Thu 09.00 - 17.00
    Fri 09.00 - 17.00
    Sat Closed
    Sun Closed

    Dealership Statistics

    100%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About DCL Leisure

    Company Formed: 2009
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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