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Seamless process in financing a vehicle from them, but encountered many issues afterwards that could've been avoided but weren't due to either laziness or negligence. I was ALSO never registered as the new keeper of the vehicle. I'd imagine this is done to avoid fronting the cost of £25 to register each and all of their sold vehicles. I went for over 4 weeks without a logbook and had to end up fronting the cost myself (£26+ postage) as they had denied responsibility, claiming it became "lost" in the post. Said they'd take the spent money "into consideration when your vehicle needs servicing". After a phone call and threatening to return the vehicle, Ali said he'd submit the V62 tomorrow. He then asked me to keep waiting as the only person capable of writing English was sick that day. To fix a DVLA milage discrepancy (admittedly not their fault, but still an issue nonetheles), no assistance was offered to fix it. If I wanted it fixed, I'd need to pay £25 for a HPI check and call the DVLA myself. I was not given a Green New Owner Slip. Make sure you ask for one. Wing mirrors don't tilt down when reversing for parking (also undisclosed to me). Front right tyre was almost worn out completely. Also undisclosed. Few scratches on the front rims, but that's partially my fault as I neglected to properly survey the vehicle. If you do decide to come here, make sure you: 1. Ensure they fill out a V62 and POST IT, or provide you with a V5 logbook, on the DAY OF SALE (as they will claim the V62 they posted to the DVLA was lost in the post, forcing you to front the cost). I went over 4 weeks never having been registered as the new owner. 2. Provide you with a Green New Owner Slip on the DAY OF SALE. 3. Properly inspect (every single square inch, the rims & accessories) and test drive the vehicle before considering purchase. Or, to avoid all this hassle, go elsewhere. Don't allow impulse to get the better of you. However great the deal I received was, it was NOT worth the headache afterwards.
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I feel they make out the cars to be in better condition than they really are. Wouldn't buy fr them again. Gave me a price and then increased everything with hidden things they don't tell you about until you sit down with them. Be honest and upfront. Very deceptive.
AVOID. Underhand Car Dealing Dealers in charge (Zack/Ali) did not make online or contractual agreements, they discuss a lot over the phone and I felt were pushy. No trackable sales process in place, took my deposit and did not return. Dealer at no point communicated deposit as ‘non-refundable’. Highly inappropriate, unprofessional and in my opinion complete amateurs in retrospect. When dealing with high value cars and dealerships one expects transparency but good with your wits about you. I have had to take legal action to recuperate my money. Avoid this dealer.
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Be aware of this scammers,they are mugs.
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Avoid buying from this rogue trader. Sells Broken cars which seems like they are bought from copart.
Would 100% reccomend this garage, the service we received was amazing, Zack was amazing and very helpful
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DO NOT BUY A CAR FROM HERE!!! Ali sold me a faulty car, needed a new gearbox and clutch. Cost over 2,500 pounds to fix, and only refunded 300 pounds after weeks of arguing. A horrible individual to deal with start to finish. He is a scammer, do not consider buying a car here. Would rate minus stars if I could.
BE AWARE WHEN YOU VISIT THIS DEALER AS ALL CARS ARE DAMAGED AND PEOPLE ARE SCAMS BE AWARE
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Very dishonest owner!😡 Call them up in the afternoon to view the car and arrived and found they have increased the price up dramatically with recent marker and tipp-ex. The car wasn't sold for a few months yet increase the price, very dodgy car seller. Their own website still showing old pricing and also atuo trader. Sales guy is very argumentative. Then offer the online online price but instead of 3 months warranty down to 2 weeks only! If the car is fine why shorten the warranty! Stay far away, absolutely waste of time!
Reviewer has confirmed their email address
Recently bought a car and received excellent Customer Service. Great Team. Will definitely be back. They went out of their way to show us what we wanted and gave good service start to finish. I would definitely recommend
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Deals On Wheels Ltd is an Independent dealership that is based in London. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Deals On Wheels Ltd
205 High Street
London
Greater London
NW10 4TE
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