A little story about Deane Motors.. The finance agreement has since been dissolved and the deposit reclaimed under the CCA S75 as it was paid by credit card. The vehicle in fact had several faults, ranging from very minor to severe and in fact made the vehicle not only illegal to be driven but unsafe and not fit for purpose. The pursuer was in fact made to wait in excess of 4 hours on the date of collection while the defender repaired the air conditioning unit. Despite this, the repair only lasted for a matter of hours and failed again during the return journey home. Also during the return journey, it was noticed that the rear-view window washer had a fault and would not spray water. The pursuer contacted the defender regarding this, and was informed that they would meet the cost if the pursuer took the vehicle to a local garage. The defender specifically stated that they did not wish the vehicle to be taken to an official Subaru dealer. While driving to the local garageyet another fault appeared, this time it was in fact the engine management system. The vehicle went into ‘limp mode’ and would not drive faster than 40MPH. The engine management fault was cleared by the garage, and the fault with the rear window washer confirmed as the water pump. These findings, along with the engine management fault was reported back to Deane Motors (Richard). Within 24 hours the pursuer again had engine management issues and returned to have the fault cleared for a second time. Upon closer inspection it became aparrant that the catalytic convertor had been removed. The removal of a catalytic convertor is in fact illegal and deems the car unfit for purpose. It was also discovered that the vehicle had several aftermarket modifications, including a complete engine re-map which was not disclosed to the pursuer or advertised at point of sale. The original horsepower of the vehicle when new was 251BHP yet the vehicle was outputting in excess of 300BHP (the vehicle is 7 years old). There is also a list of other faults, which are included in the attached indipendant reports. The pursuer attempted to contact Deane Motors regarding the faults and was informed by Richard that the person in charge (Mark) was not available. The pursuer attempted calling Deane Motors again for several days and was met with aggressive behaviour. The pursuer stated that he was rejecting the vehicle due to the faults found. Richard stated that the pursuer should ‘do what he wanted as he didn’t care. The owner was not back until at least Tuesday’. The deposit for the vehicle was paid for by credit card, which has since been reclaimed by the pursuers bank under the rules set out in the Consumer Credit Act, Section 75. The remainder of the vehicle was paid for on a Hire Purchase Agreement, After receiving a copy of the report from the local garage the HP company ordered an independent assessment to be carried out. The assessment was carried out and not only confirmed what the pursuer had claimed but in fact found more faults with the vehicle. The report stated that ‘at time of sale the vehicle was not fit for purpose’, among other comments. In order to get the vehicle back to his property, the vehicle again had to have the engine management system reset as it once again came on during the assessment by D Campbell Assessors. As a result, the HP company agreed that there were more than adequate reasons to reject the vehicle, specifically due to the fact the vehicle could not legally be driven. They have since agreed to dissolve the contract and release the pursuer from any further payments. The pursuer also sold the vehicle with a warranty, however, due to the nature of the modifications and faults with the vehicle the warranty company stated categorically that they would not rectify any issues found.

Very happy Customer! I bought a BMW 118D in August and I have had no issues with it at all. The car was nice and clean and in good condition and a very good price. I would definitely recommend this dealership to anyone looking to buy a good quality car.

very good service. I bought a BMW from here in august and up to now its been spot on. It was clean and in great condition when I received it and it was a very good price. I would happily recommend this dealership to my friends and family.

I bought a car from Deane Motors in August. The car as not very clean or as described, there were various marks on it and no service book. I have been chasing them for it and they have not provided one so I have had to sort it out myself. The dealers were not very helpful at all and I wouldn't recommend them.

I purchased a Porsche from here back in August. I have had no issues at all and the dealers were very helpful and friendly through out the whole experience. The car was clean and in excellent condition and it's great value for money. I would happily recommend this dealership to anyone.

Brilliant experience with Deane Motors. I purchased a Mercedes Benz in July and I have had no major issues with it at all. The dealers have been great and the car was a brilliant price. I would happily recommend this dealership to my friends and family.

I bought a car from Deane Motors back in June. The service is good and they are willing to try to resolve issues but my car has been back to them 5 or 6 times now and the issues are still ongoing. I would recommend them if they get it right this time but if not I may have to look into rejecting the vehicle.