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84% Recommend
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19 reviews from our car dealer reviews community
Leave a review for Deepdale Motor Company Ltd
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19 reviews from our car dealer reviews community

Leave a review for Deepdale Motor Company Ltd
Leave a review
"Very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found deepdale to be very helpful, the staff are very friendly and helpful. We travelled down from Scotland and were kept informed to the last minute so we were not travelling for nothing. Many thanks for your help and support. Alasdair

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"Excellent Customer Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The customer service was brilliant, the employees are very friendly and helpful and nothing was too much trouble, they weren't pushy and the handover was hassle free. They also had a good choice of quality stock to view as I wasn't sure what car I wanted. I will certainly recommend Chris, Vicky and the team for a hassle free purchase

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"Do not waste your time with these people"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from here 2 months ago as I wanted to buy with peace of mind from a dealership knowing the car would be in good working order. The vehicle unfortunately had many problems, including a faulty alternator, headlights and wing mirror. I got in touch with them to try and sort these issues out and they pawned me off to a warranty company. The warranty company told me they were unable to do anything and when getting back in touch with Deepdale, they have said there was nothing they could do, refusing to take the car back (less than a few hundred miles done from date of purchase) or even inspect it. Appalling. This company has sold me a faulty vehicle and have taken NO responsibility for the problems it had, leaving me in the dark. I feel as though I have been misled and would advise anyone reading this to stay very far away from this place and use a different dealership.

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chris hall from Deepdale Motor Company Ltd in response to Do not waste your time with these people

We are sorry that you are unhappy with the purchase of your 13 year old Toyota Aygo from us. We were made aware of a minor issue with the adjustment of a wing mirror and agreed to pay for the repair on receipt of an invoice from a garage local to yourself. This was to save you the time and expense of travelling around 80 miles back to us. We have never been informed of an issue with the headlights or an alternator. We did receive a call from you a couple of days ago (just under 3 months after purchasing the car from us) stating that there was a noise when you started the car. We referred you to the warranty company. We were informed by the warranty company that the garage you took it to was unable to diagnose where the noise was coming from and therefore rejected the claim. We have offered to repair this free of charge but you declined. All of our cars are independently inspected by a reputable local garage and by your own admission the Aygo was in good working order when you purchased it from us. It was impossible for us to predict the issues you have had with the car but we have tried our best to resolve them. We are still happy to look at your car and provide you with a courtesy car whilst we do so as previously discussed. Please don't hesitate to contact us directly.

"Friendly and efficient customer service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The customer service provided by Deepdale Motor Company Ltd was brilliant. Chris and Victoria were really friendly, and the information they provided to purchase and collect the car during lockdown was excellent - really easy to follow.

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"Excellent customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I couldn’t have asked for a better service. I purchased a car with the deepdale motor company. They aren’t local to me so had to rely on photos and their description. Which was absolutely all correct and everything went through very smoothly. Nothing was too much trouble. Thank you 😊

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"Brilliant service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Popped over to check out a car I’d seen on auto trader. Fantastic service from Chris and Victoria and made to feel very welcome. Lovely play area too which kept my tribe happy whilst we sorted out the paperwork. I’m super happy with my new wheels and also the whole experience and would recommend Deepdale Motor Company to all!

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"Friendly staff. Hassle free "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my seat Ibiza from Deepdale Motor Company just a few weeks ago. Chris Victoria and John were very helpful and the swap over was quick and Hassel free. They provided me with finance for my car. All the cars there are of a great standard. I would definitely recommend them and consider them in the future.

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"first class"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a seat altea off these guys, staff were super helpful and very friendly, not pushy at all. They made sure the car was in A1 condition before I took ownership. Had a small problem arise 2 weeks after i bought the car (boot sensor) and they got it sorted the very next day. Would recommend

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"Friendly and helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very satisfied with our experience here. Not pushy at all. Deal all done and drove car away same day.Will recommend Deepdale Motor Company.

"5* Dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service, no hassle, really laid back attitude, will def recommend Deepdale Motor Company to anyone looking for a new car.

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Dealership Information

Deepdale Motor Company Ltd is an Independent dealership that is based in Preston. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
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Car Sourcing
Finance
GAP Insurance
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Part Exchange
Sell Your Car
Servicing
Used Car Sales
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Ratings
19 reviews4.4 out of 5 stars — Rated Very Good
Excellent
16
Very Good
0
Average
0
Poor
1
Terrible
2

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  • Contact Information

    Address

    Deepdale Motor Company Ltd
    Sir Tom Finney Way
    Preston
    Lancashire
    PR2 8AN

    Get in touch

    01772 793 300
    http://www.deepdalemotorcompany.co.uk/

    Opening times

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    Dealership Statistics

    84%
    Would recommend this dealer to family and friends
    10%
    Percent of reviews responded to by this dealer

    Additional Information About Deepdale Motor Company Ltd

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    Directors: XXXXXXXXXX
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