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13 reviews from our car dealer reviews community
Leave a review for Dees Ford Croydon
Leave a review

13 reviews from our car dealer reviews community

Leave a review for Dees Ford Croydon
Leave a review
"Shocking and unprofessional behavour "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Pathetic service. Despite booking car servicing a month ago and Dees of Croydon sending constant reminders of appointment right up to the evening before the service date, never once did they mention that they would not service the car because I had cancelled the direct debit mandate with EMAC limited after the last installment was paid and all payment cleared. They insisted that there was one further payment remaining which was not the case. I was asked to contact EMAC Limited directly as they refused to service the car. I had travelled more than 45 miles for this appointment. I was asked to contact EMAC Limited which I did, who then confirmed that all installments had been paid, and that there was no reason why Dees of Croydon were refusing to service the car. The car was then finally serviced. Throughout the ordeal, staff at Dees of Croydon were very rude, abrupt and uncooperative. I shall not being going back to them ever again and will not be recommending them to anyone.

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"littered with mistakes"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

a pleasant salesman who sold me a car but he made several mistakes on the paperwork which had to be corrected, The wrong spare key was supplied which took them 3 days to rectify having collected the card, On several occasions they promised to call back but never did, all in all an unpleasant experience.

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"dees ford review"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from this dealership years ago when they were a small little family dealership, they've certainly grown since then. I had a few issues with the car which took them longer than I would have like to fix but the car is now perfect and customer service wise I can't fault them.

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Dealership Information

This is the page for Motorparks Dees Ford of Croydon dealership. If anyone has had an experience at this dealership then please share with us how everything went by leaving a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
13 reviews2.2 out of 5 stars — Rated Poor
Excellent
3
Very Good
1
Average
0
Poor
2
Terrible
7

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  • Contact Information

    Address

    Dees Ford Croydon
    2 Imperial Way
    Croydon
    Greater London
    CR0 4RR

    Get in touch

    020 8031 3604
    https://www.motorparks.co.uk/dealerships/ford-croydon

    Opening times

    Sorry, we don't have opening times for this dealership

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    Dealership Statistics

    23%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Dees Ford Croydon

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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