1% Reviews
replied to
85% Recommend
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135 reviews from our car dealer reviews community
Leave a review for Derbyshire Performance
Leave a review

135 reviews from our car dealer reviews community

Leave a review for Derbyshire Performance
Leave a review
"My vehicle has arrived today -"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My vehicle has arrived today - condition of the vehicle is good and as expected for the age of the vehicle. It was clean and tidy - well presented. My Wife said that the delivery driver was very friendly and helpful. I have not ordered a vehicle before viewing in person before, so was a bit apprehensive. However, I can’t fault the Customer Service received by the gents. Timely communication, clear videos of the car and answered all my questions. They ensured that it was fully serviced and MOT’d prior to delivery and kept me in the loop about its progress and delivery.I would recommend this trader every day of the week! Thank you again 👍

"Nightmare "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car last summer, had it delivered with 2 flat tyres , broken passenger seat and faulty steering. Warranty company refused to repair, Derbyshire Performance took the car back with the promise of repair, 9 months later they still have it . Taken legal action.

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+0 Found this review helpful
"straightforward"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service and very straightforward to deal with. Provided a walkaround video of the vehicle that I requested and collected my part ex car and delivered my new one to my door. If I ever win the lottery I’ll be back for one of more high end luxury performance vehicles that are in stock.

"Fantastic service from start to finish, "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic service from start to finish, complete transparency throughout with Kevin & Jay. Any issues I pulled up they got them sorted for me. The laid back attitude was the biggest selling point for me as I cannot stand pushy salesmen. Will definitely be back in the future. Thanks for everything…

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service and very straightforward to deal with. Provided a walkaround video of the vehicle that I requested and collected my part ex car and delivered my new one to my door. If I ever win the lottery I’ll be back for one of more high end luxury performance vehicles that are in stock

"*Honest 5 ⭐️ Review*"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent car purchase experience *Honest 5 ⭐️ Review* I’d seen a vehicle that caught my eye on Derbyshire Performance website (in fact there were 3 or 4 actually), and like most people I read the reviews to see the good and bad things .. Holidays.. Cars.. Amazon you name it. I do however always try and keep an open mind and give people the benefit of the doubt, and I’m so glad I did. Derbyshire Performance answered all my questions (and I had a lot) they carried out all my requests and gave me a fair price for my part exchange. I love my new (to me) car and so far so good…I have received good communication from the team… amazing customer service (which these days is getting rarer and rarer) and they have delivered everything that they promised. I would throughly recommend. (And for the cynical people out there to confirm… no I am not one of their friends just a really happy customer)

"moment I walked through the doors A+++++"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When life took an unexpected turn and my trusty Mercedes was written off, I found myself in need of a new car. Living locally to derby, I had driven past their dealership many times when iv been to Srewfix and decided to give them a visit. From the moment I walked through the doors of the dealership, I was met by one of their salesmen, who was very friendly towards me and knew a lot about the cars that he was selling. The Jaguar has proven to be a fantastic choice. It is much more fuel-efficient than my previous Mercedes. It is a joy to drive, and it has added a spark of excitement to my daily commutes. Currently my daughter is learning to drive, which is a big milestone in her life, and I want her first car to be special. Given the excellent service I received from Derbyshire Performance , I know exactly where I will be heading with her when she passes her test.

"fantastic and easy to deal with."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I saw my vxr on Autotrader, and I would rate them a 5/5. The team were fantastic and easy to deal with.

"Perfect "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy

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"Very poor"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was a bad experience from start to finish, reserved a car that never got to see or drive, poor communication, then day before picking it up was told it needs a 2k timechain so it's not available but 5 days before was told to chill when asked for a walk around video, really struggled to get reserve money back but did eventually. Don't recommend at all.

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+1 Found this review helpful
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Derbyshire performance from Derbyshire Performance in response to Very poor

Thank you for sharing your feedback, and we sincerely apologize for the frustration you’ve experienced. We always aim to provide a smooth and transparent process for all our customers, and it’s clear we missed the mark in your case. We acknowledge that communication could have been better, especially regarding the walk-around video and the timechain issue. However, it’s important to note that we were working diligently to ensure everything was in proper condition before moving forward with the sale. We also received multiple requests in a short period, which sometimes impacted our ability to respond as quickly as we’d like. While we understand your urgency, the situation required careful attention to ensure you received a fully reliable vehicle. That said, we truly regret that your experience wasn’t up to the standards we aim for. We appreciate your feedback and will take it into account to improve future interactions. If you'd like to discuss this matter further, please feel free to reach out directly.

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Dealership Information

Derbyshire Performance is an dealership that is based in Derby. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
135 reviews4.6 out of 5 stars — Rated Excellent
Excellent
121
Very Good
0
Average
1
Poor
0
Terrible
11

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  • Contact Information

    Address

    Derbyshire Performance
    Unit A
    Derby
    Derby
    DE1 1LY

    Get in touch

    01332 347096
    https://www.derbyshireperformance.co.uk/

    Opening times

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    Dealership Statistics

    85%
    Would recommend this dealer to family and friends
    1%
    Percent of reviews responded to by this dealer

    Additional Information About Derbyshire Performance

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    Directors: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
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