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Never met a car dealer before that can’t be bothered to sell a car. Arranged multiple appointments to call and go through the Sale of a car for him to never be in. Gave him the benefit of doubt and arranged one final appointment for him to forget. No apology for wasting my time and not a single care in World. Would not recommend - more interested in playing golf than selling cars
Bought a Seat Leon from Desirable Motors. Had to take the car back with an issue. The after sales service and attention to detail was second to none. Happy to recommend this garage and will return to purchase another vehicle in the future.
Reviewer has confirmed their email address
Very friendly and quick service. The guys made sure my car was 100% perfect before leaving the garage. Definitely recommend
Went down to desirable motors to look at the fiesta for my daughter as a first car ,firstly car was way overpriced for an 11 yr old car , but that was nothing to way they continually made my daughter feel uncomfortable with their staring and comments , very creepy
Bought a TD5 off Martin at desirable motors ltd and was taken to meet him at a separate garage which I thought was strange , can see why he was on rouge traders , landrover had rotten chassis but a good mot , absolute time waster
Terrible service from the very start. First of all I want mention that the mechanic who was present at the garage is extremely aggressive and patronising to anyone who entered the place. The deal of the car went okay at first. However, things started to spiral out of control. From a extremely dodgy MOT to a non functioning car. I have taken the car back and got a full refund after a constant battle between me/Trading standards and him self. DO NOT BUY FROM DESIRABLE MOTORS.
Staff from Desirable Motors Ltd in response to Disappointed Services
We are very disappointed to see this review her at Desirable Motors we go above and beyond to make sure everyone who purchases a vehicle from us go away satisfied with the service they have been provided with and most importantly happy with their vehicle. We sell many many cars throughout the year and are very happy with the verbal feedback people provide as there is just a small percentage off customers leave reviews, we are very sorry to hear about what has happened to this vehicle if you had rang me we could have rectified this problem so everyone would off been happy going forward. Regards Martyn. (Desirable Motors)
I part ex my Audi TT for a Ford Kuga at Desirable Motors on the day of pick up travelling home the engine malfunction appeared, i had only got about 5 miles, took straight back to garage, waited 40 minutes for someone to attend, the kuga was then taken to another garage for analysis, which turned out to be dpf failure, after 4 hours of waiting in the rain with my 2 grandchildren age 5 and 11 month old.... was told to come back next day which is 40 miles away...... cut a very long story short i did not get the kuga for a further week and was told everything was done, I was given 1 months warranty??? one week later the same engine malfunction happened, as told by my mechanic this has never been changed in the first place, which has cost me £400.00, the garage did not want to know... Would i buy another car from them? NO.... Would i recommend them? NO.... once bought they do not want to know.... absolute shambles
Shortly after I purchased my car back from Desirable Motors Ltd in April there was problems within a few weeks, I had to pay out of pocket to fix the problems as the very poor 1 month warranty they gave me was finished. I took it to a Nissan garage for a check over and it revealed much more problems than I was aware of, I was told it shouldn't even be on the road. Basically the car was sold not fit for purpose and with a useless warranty.
Reviewer has confirmed their email address
Desirable Motors Ltd is an Independent dealership that is based in Tredegar. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Desirable Motors Ltd
The Promenade
Tredegar
Blaenau Gwent
NP22 4HR
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