The sales person we were lucky enough to meet was Lindsay Donsaldson and she was an absolute pleaseure to work with. She allowed us time to make a decison without any pressure and provided all the support we required to make an informed decision. I wish all car sales staff had her honesty, professionalism and integrity.

They are as NICE and as helpful as you like when your buying a car. In-fact my salesmen went above and beyond. But there after sales services is HORRENDOUS! They fog you off with a load of rubbish and then ask you to pay for bits and bobs when the cars in warranty and they then say oh that's not covered by warranty. My recommendation would be to buy your car from them but then never return to them and to use a different BMW garage other then Bristol.

Don't be fooled by the fancy facade, its no different than a small un franchised dealer when it comes to salesman honesty. I was duped into buying paint and upholstery protection by a load of false claims. Also, the parking sensors were faulty and was given the same sort of twaddle. The car itself is great but wish I hadn't fell for the bull.