We bought our second motorhome from Chris Dixon and we’re told warranty work no problem! What a complete lie that turned out to be. We cannot get anyone in Scotland to deal with the problem in our van, either too busy or too big a job. Elddis keep referring us back to Dicksons and Dicksons refer us back to Elddis. Shame on you Chris, you are lucky we are not returning our van for a full refund, there are consumer rights. One thing is for sure, you won’t be providing our next van. Would;d not recommend that you buy anything from this firm.

Bought a new Auto Sleeper Broadway, waited a few weeks for pre delivery checks to be done. Which wasn’t a problem We agreed with John our salesman, who was terrific, we would collect her 11am on the Tuesday, John phoned while we were on our way, to tell us he had to go elsewhere to collect another van but Tim would collect us and drive us to the showroom, all good, Tim came for us and couldn’t have been nicer We arrived and hung about a wee while before being told, our van wasn’t ready, and we should go for lunch, thought they might pay, no chance We again had to phone Tim who collected us from where we were having lunch, went back to the showroom, where, Chris when he came off the phone, immediately asked “how are you paying”:card machine in hand eh! I said I would like to see our Motorhome first considering we hadn’t seen it for 7 weeks, he took us through to the back where he left us to go over her When we went back through, again “ Chris asked how are you paying” which we did, the Auto Sleeper was brought round and we were handed the keys bye bye My husband asked to be shown controls etc, which was a quick run around lasting all of 5 minutes again bye bye To cut a long story short, we had problems when we took her out, no hot water, no heating Phoned the service department, thank goodness for Nick, he had her in within 24 hours, showed us how everything works and took time too explain My faith in Dicksons was restored

In June of this year we paid a substantial deposit on a caravan that Dicksons of Perth had for sale. They accepted the deposit and told us the caravan wouldn't be ready for 4 weeks We accepted this and waited to hear the delivery date when we contacted them again after 4 weeks we were then told it would be another 2 weeks.When this two weeks expired we still had no caravan and no contact at all from Dicksons We told them we would take the caravan as it was and they promised delivery the following Monday. No caravan was forthcoming and no contact from Dicksons whatsoever. We then contacted Dicksons yet again and were told there was a problem with the caravan and was going to take up to 10 weeks. Obviously by this time my husband was a bit irate and demanded the deposit back whereupon Tim Dickson said he felt a bit intimidated although there was no threatening behaviour whatsoever We were then faced with another very rude salesman who used very aggressive behaviour to my husband who IIs 70 years old and he was sticking his face into my husbands face only 2"from my husbands face trying to prompt my husband to hit him. My husband then walked away and sat in the car whilst I went in to the office to arrange a refund from Tim. Although we then received the refund after two days we were treated dusgracefully as this was a cash sale If we had not received the refund promptly after two days we intended to return to Dicksons with the Police because of this other salesmanship aggressive behaviour. However we got our money back after waiting nearly 6 weeks and arranging a holiday which we had to cancel. The Customer service is disgraceful and to threaten a 70 year old is absolutely shocking. I owned the Grange Hotel at Balbeggie also my own business would never have treated a customer the way Dicksons treated myself and my husband. They obviously have no sales experience and just talked a lot of garbage to fob me off. Anyone who is thinking of buying from Dicksons beware. Lies from them from start to finish. However we purchased a caravan with another dealer and drove away with the caravan the same day delighted. Beware ............Mr.and Mrs Scott

A customer service team that promise to callback but don’t. Waiting on parts since March 2021 but no updates provided. Complained to owner and got a prompt response but has not actioned my requests. Shambolic customer service.

We will not be using Dickson's again.we bought a 13reg in August and it was a horrible experience from the first time we met Chris to trade in our old 05 fiat. Poor service and had to wait for Chris to turn up for the hand over and it was not ready we had to wait 2hours for workshop to get it ready.then problem after problem and thy wasn't able to fix.. so asked Tim for trade in but was hesitant to commit to price and delivery of a new van . Poor service.

Honest review of my dealings with this company. Elderly father owned his motorhome from new. Randomly 2 men come to his house and ask if he wishes to sell. The men claim they are tree surgeons and urgently need a van to work up north as their previous van was vandalised. My father was thinking of selling in the future and after calling me to assist in the negotiations a price was agreed. My father was happy with the price and was pleased it was going to someone who needed it. I have to say the men were polite and friendly and although persistent didn't apply any underhand pressure on my father to sell although I was there at all times to support him. A few weeks later I see the vehicle on the Dicksons of Perths website at 12k more than they paid my father with a description of the vehicle as having "1 previous lady owner". My issue here is not with the price paid as I understand everyone has to make a profit but I do have a dissatisfaction and disappointment in the way the vehicle was obtained and is currently being advertised. I gave Dicksons the opportunity to get back to me and amend the advert over 2 weeks ago but have heard nothing.

Just bought my second motorhome from Dicksons of Perth. Brilliant service again from Chris. Friendly and expert advice and no pressure. Can definitely recommend.

Sold a van back to them and scammed on it!!!! Guys a k#ob tried to be civil and come to an agreement but obviously thinks hes the man we will see how that works out for him.

I recently purchased a new Auto-Sleeper Broadway from Dicksons Of Perth. Chris who I dealt with was the most helpful and knowledgeable person I have spoken to when visiting various dealers. He really helped us in the purchase of our new vehicle. We did have an issue with the control panel after our first couple of trips. This however was dealt with exceptionally quickly by Niki who sent us out a new control panel next day to our nearest dealer as we live some 5 hours away. Dicksons even paid for the fitting of the new panel. Extremely impressed overall. Would recommend to anyone looking to purchase a motorhome or campervan.