23% Reviews
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13% Recommend
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38 reviews from our car dealer reviews community
Leave a review for DK Cars and Vans Ltd
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38 reviews from our car dealer reviews community

Leave a review for DK Cars and Vans Ltd
Leave a review
"Stay away from him"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DK Cars and Vans are liar and not true to their words, they sold a Nissan Juke with no radio, since then he has been promising he would get it fixed, he lied that ge will get it fixed, now he is no longer picking his calls, please stay away from him he is a liar and very dishonest, he is only interested in your money, as soon as he get the money, you're in his trap, all his promises before you purchase the cars is all lies, and he is very rude.

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+6 Found this review helpful
"NO!"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Okay so i should have read the reviews about DK Cars and Vans beforehand as i would not have gone to this car garage, just bought a car from him on the basis he would change the clutch in the car IT HAS NOT BEEN DONE now on the phone to him constantly he is getting angry with me and promising it was changed by a mechanic which is in the same units as him but HE stamped the service book and i cannot find the mechanic name, business or number online at all even though he took the car to a different place for MOT. I will be getting the car clutch looked at and also a service as i look like i have just been used by a complete liar!!!!! STAY AWAY FROM THIS PLACE!

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"Do a U turn"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lies and dishonest do not. Buy anything from dk cars and vans as i have found out.car described as full mot and full service with Silver warranty at deposit stage.after purchase next day service light comes on and Oil light.so i bring it back to them for a full service and Andy says Its volkswagen trying to get money out of customers.so he resets service light and then i had to Buy aircon gas and as it was flat.and the car has exceeded the changing of timing belt requirement time and it was not done and i was not advised which would have been covered in a full service.so i had to pay for it to get done 350.whilst having arguments over who should pay nearly 2 months after purchase my mechanic said this car has not had a service at all.so i brought the car back for a service they gave me a courtesy car that looked dumped with no petrol in it.i came back to collect and Andy showed me a receipt of parts bought and supposingly fitted.so i have gone home and got the car checked again to find none of the parts have been installed so i call and asked for my money back and was refused.in the end i paid for a local service and was told i would get my money immediately when i sent a Picture of the bill.this was another lie Andy quoted me his legal right to agree the work and then pay under warranty.then he tells me the car lot is only open tuesday to friday .no monday or saturday.im currently trying to get a full refund please dont Buy anything from them.funny how you can only see them by appointment be aware.

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+6 Found this review helpful
"Rude and liers"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from DK Cars and Vans but had issue with it not running correctly. Took it to my local garage who confirmed the issue. DK Cars told me to drive to car over (running on three cylinders) and they would repair it. On arrival he denied he had ever told me to come and he was too busy to fix it. Promised to instead pay for cost of repair at my local garage. On going back to my local garage he then denied ever saying he would pay. Complete liar and I would never recommend them to anyone!

"Avoid!!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DK Cars and Vans are the worst garage I have ever been too, terrible service, trouble with car from day 1, the most unhelpful salesperson ever, nothing was ever their fault and they never listen properly, they don't care about you at any cost, just want your money!! Beware, avoid this place at all costs!

"Eleanor"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid at all costs!!!! Worst car garage ever. Car died on me after 2 days. They would not accept responsibility. Very rude also. Take your money elsewhere!!!

"dave"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Terrible service, it took DK Cars and Vans months to solve a problem and gave up in the end. It was the worst car buying experience that I have ever had.

"Ryan"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DK Cars and Vans talk good until I bought the car. A problem developed in the car after a month and I've been to them for 4 times and still the issue isn't resolved. To add to that the main person says "all the customers are same, they are after money". No good service at all and not a business I recommend.

Dean from DK Cars and Vans Ltd in response to Ryan

Thanks to all the above people I have seen a car in there website that I WAS interested in but now upon reading all the reviews online I will now be going nowhere near that place thanks guys.

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Dealership Information

DK Cars and Vans Ltd is an Independent dealership that is based in Chelmsford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
38 reviews1.7 out of 5 stars — Rated Poor
Excellent
5
Very Good
0
Average
1
Poor
9
Terrible
23

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  • Contact Information

    Address

    DK Cars and Vans Ltd
    Pools Lane
    Chelmsford
    Essex
    CM1 3QL

    Get in touch

    01245248855
    http://www.dkcarsandvans.co.uk/

    Opening times

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    Dealership Statistics

    13%
    Would recommend this dealer to family and friends
    23%
    Percent of reviews responded to by this dealer

    Additional Information About DK Cars and Vans Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
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    VAT Number: XXXXXXXXXX


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