I do not recommend ... as long as nothing is happening to the car everything is ok but when there are problems then it turns out that there is no guarantee, the repair time is very long and the mechanics do not know what they are doing

The team at donalds bury st edmunds were fantastic Mr Paul Rae helped my wife and myself choose a new mazda mx30 all electric so so pleased great a service will recommend doug and Linda neville

5 star couldn't fault there service even down to the door step delivery all staff very professional and dealt with any issues would reccomend

TRADED MY SPORTARD IN NEW MODEL 19K FULL OF SCRATCHE'S EVERYWHERE CHPPIED WINDSCREEN, REFUSE TO DO WORK. DONT USE DONALDS KIA IN BURY ST EDMUNDS, ROUGE DEALERS

After buying the wife a 9 year old Honda Jazz from Donalds,Bury St.Edmonds. 6 months ago, a stress less experience, (Thanks Ian Charlesworth.) However recently the car started juddering ,when pulling away at slow speed,however,as the car was supplied with a 1 year Kia warranty,I thought no problem. Booked it in for investigation,and the problem was a known fault with a Jazz of this age,and that was the oil in the gearbox needed flushing and replacing along with a new filter. No surprise that the warranty would not cover the repair. What was a NICE surprise was that Paul on service reception approached the sales dept,who agreed to cover the cost of the parts. AND the service department would cover the labour.I hope this doesn't start a stampede to Donalds to get foc repairs.However I cant thank Donalds enough and would highly recommend doing business with them.

Don't bother. This is without a doubt the dealership with the poorest customer service (at least the servicing dept). Awful experience on more than One occasion. More the fool me for returning to Donalds in Bury St Edmundsfor a 2nd time!