DONT BUY! Purchased a Jaguar XF from Douglas, low mileage and full history. Upon driving the car it had an aggressive gear change from 2nd to 3rd, i was told this was normal for a jaguar. Its not. I ended up spending close to £1,000 to get repairs done to the gearbox. I was told by Douglas that the timing belt had been changed on this engine as there was a sticker with the dealer stamp next to it in the service book, i foolishly believed him. I contacted said garage to enquire if it was a complete kit or just a belt replaced. They pulled up the invoice and told me they never even offered to replaced the timing belt as they didn’t have the tooling to do the job, however it did have a full service and it was recommended to have a belt change. The sticker present had the exact date and mileage from the garage done the service but the garage never carried the timing belt work out. We are led to believe that the sticker put into the service book is a complete forgery from Douglas to sell the car, now going to cost me a further £1,000 to get the timing and high pressure pump belts replaced. Worse part about it is the car has started to have a rattle on cold start and the garage is led to believe the timing link chains are worn and also need replacing at a further £1,000 while the timing belts are being replaced. This all happened within 30 days of purchasing the car, the warranty is completely useless which i also paid extra to extend. Douglas is completely ignoring my calls and messages which isn’t a surprise looking at other reviews. Don’t make a mistake and pay any of your hard earned money to this con artist of a car dealer.

I bought a used car from Douglas Bell without viewing it. I live in Yorkshire and have recently had spinal surgery, which prevents me from driving at the moment. I rang Dougie for a chat about the car, and was impressed with his description. After reading some very negative reviews, I rang him again, and he sent me video recordings of the interior & exterior. It looked perfect. Dougie arranged a delivery for me; a cheaper price from all delivery companies I'd made enquiries with. He was so confident I'd love this car he made a written agreement to refund the whole of my money if I wasn't happy. The car has arrived today, 3 days after I first made contact. I am absolutely delighted with this 'mint' little car, and no I'm not a friend of Dougie s, nor has he asked me to write this. My honest experience of Douglas Bell Motors is 100% professional, courteous, helpful, honest and straight to the point. I would consider using his services again. Thank you for putting my mind at rest Dougie and for answering all my questions.

I have waited to write this review so as to give the car time to develop any faults. I purchased the car on 4th April and had it delivered to my brothers house in North Wales as I live in Sweden. The whole transaction was smooth as could be and I was very happy with my contact with Doug. On receipt of the car my brother arranged a full AA inspection and as I was to drive to Sweden a oil change for engine and gearbox. I have since returned to Sweden and the car has not missed a beat . I am delighted with the purchase and have absolutely no hesitation in reccomending dB cars. I accept that not all second hand car purchases go as smooth as this one but can only talk for my experience. Nigel Conlan