This man tells lies. I bought an 11 plate jaguar XF off Doug, taking a chance I bought it unseen as I had my previous car from a different dealer without issue. The fist lie was he told me the wheels had been refurbished when I asked for a video of the car especially the wheels and the bonnet as it looked like the bonnet had been painted in the pictures. I except an 11 year old car is probably going to have had paintwork repaired. He told me there was no need for the wheels as he had just had them refurbed and tge bonnet hadnt been resprayed. The car was delivered to Kent while I was away with work by a delivery driver. When I got to see the car for the first time in the metal it was apparent there was issues. Firstly one of the electric opening vents didn't work, secondly the windscreen washes didn't work and thridy the car had had a lot of paintwork touched up to quite a poor standard and the wheels hadnt been refurbishedbut had been poorly resprayed. I rang the next day to make Doug aware of these issues. I agreed to fix the vent as its a simple £20 fix, as as a former valeter knew I could bring most of the paintwork back to an exceptible standard. Doug's response to the washers not working was they must have been OK or it wouldn't have passed its MOT. The forth issue became apparent the first time I drove the car. The air conditioning didn't work. Something even if Doug didn't know about, his delivery driver would as it was delivered in the middle of an heatwave. Doug asked me to lie to the warrenty company Handler Direct, as they wouldn't cover the repair if they knew the car had this fault when it left him. As it turns out the warrenty wouldn't cover the full cost of the repair, their maximum is £350 the repair was £687, to which Doug said he would sort the warrenty and pay me back after I sent him a copy of the invoice. The fith issue became apparent when I collected the car from the garage. The car stank of sulphur and a suspected faulty catylitic converter was diagnosed. A replacement being £2700 from Jaguar for the part not including fitting. Not that his warrenty company will allow you to take your car to a main dealer. Doug told me to take the car back for a full refund including delivery costs and the cost of the air con repair, but he was going on holiday. The sixth issue happened on the day I went to look at a replacement vehicle for this car. Restricted performance warning came up on the dashboard, this could be related to the catylitic converter or it could be any number of other reasons. It was then I decided I'd had enough of working around Doug and that the car was going back that day and not the following week like we had agreed. So I nursed the car back to Doug in Tutbury. Upon arrival at his house a refund was issued but he claims that there was a security issue with his bank, meaning it hadn't gone into my bank. I had a train booked back to Kent and I think Doug used this knowing I couldn't wait around for the funds to show in my bank. The following day, Sunday I see the car had not only been readvertised for sale but sold to somebody called Lee in Telford. Staying in his advert the car had returned to stock as a part exchange, and this is before the refund had shown in my bank account and before Doug had recieved any documents for the car from myself and while the car was still registeredto me. This is after Doug assured me he wouldn't had sold the car if he had known there was faults with it. But has sold this car to Lee knowing and accepting there is at least potentially 1 expensive issue before at the very least having the car checked out by the jaguar specialist he uses (elite jaguar in Derby). So be very careful if you buy from DBC, DO NOT TAKE THIS MANS AT HIS WORD AS HE TELLS LIES,

Purchased a Jaguar XF, car was good value for money, serviced before I took delivery and the whole experience was positive. The car is fine and I am really enjoying it

Brought a jaguar xf seems spot on I thought he was very professional and helpful car seems fine can't believe the bad reviews I had a good experience

Brought a nissan x-trail from this cowboy and the engine block had a crack in it lasted 6months before it ended up in scrap yard buyer beware!!!!!

Very happy with the car I've purchased been a good experience to say I just bought it without looking in person delivery service was very good easy to deal with ime happy with everything to be honest

Son bought 4X4 from Douglas Bell Cars earlier in year. First problem arose quickly where it transpired the people who do work on their cars had left out component when replacing front coil springs. To be fair, this was financially resolved by Doug. Later issue with intercooler, for which warranty was as useless as a chocolate fireguard.What a waste of time that was. As we are 200 miles away and son needs transport as he is emergency services, bullet bit and fixed locally to us. Third problem which instigated this review was seriously corroded fuel pipe, resulting in bad leak of diesel. DBC contacted as still within six months of purchase and clearly something that would have been present at time of sale and subject to Consumer Rights legislation. Whoever answered call ( wouldn't give name) was extremely hostile, rude and ignorant of the facts of liability under said Consumer Rights Act, and ended up putting phone phone down on us. (Before you respond, whoever you are, claiming otherwise,I have recorded said conversation). As vehicle needed for son's commuting, could not afford to have it immobile so again bit bullet and had to get it sorted ourselves. We are now seeking advice under Consumer Rights Act for recompense.