Car Dealer Reviews is an
official partner of Auto Trader
Went in to have my brake oil changed and mot. Then called to find out they were going to charge me £690. They went ahead so they say and done a full service.? Well the local manager Steven Was so common and rude tried to say they could not get hold of me to mention about the full service, Rubbish. I called and spoke to him and refused to pay any more than what I was quoted when I made my booking £207.45 So so poor BMW shame.
Bought new Mini Countryman at the end of June. Loved it. Problems started with the frosty weather. Rubbers round doors froze together and I couldn't access car. Discussed prolem with dealer then got passed from pillar to post with no solution. With great reluctance the car went back to the dealer at great cost to myself. Only solution was to put me in another Mini!!! Why would I go down that route again? Really disgusted with whole process and feel really let down. A 4x4 that you can't get into is not fit for purpose. But....why should they care....they wouldn't lose out. Poor follow up service.
Reviewer has confirmed their email address
Shocking customer service at Douglas Park Stirling. Totally mis-sold BMW service plan. Told plan would help me avoid any 'nasty' service cost surprises. Car booked in for simple vehicle check and oil change today and they carry out a full major service without my permission then tell me service plan doesn't cover it. Needless to say it was a very nasty surprise bill! Was also mis-sold tyre insurance on the basis that car had run-flat tyres (as all my previous BMWs have) only to find car has standard tyres that they then charge to have punctures repaired! To add insult to injury when I collected the car it had new warning lights showing as service engineer hadn't put car back together properly! Questionable service from the garage over the years but today was the last straw!
Reviewer has confirmed their email address
Ordered my BMW X1 from Douglas Park BMW Stirling on the 3rd Dec was told I could collect it on Monday 28th. The Car was shipped to England,Dealership phoned to say my Car was being checked because of a failure th the taillight not working.I think the fact I received a Box from M&S with plant,,tea bags & shortbread tells me there must be something far wrong. It is not being told the truth that is getting me down,I have been through Cancer treatment and was told the truth,getting the new car was to be a bonus. STIRLING
Douglas Park BMW Stirling is an Franchise dealership that is based in Stirling. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Douglas Park BMW Stirling
Kerse Road
Stirling
Stirling
FK7 7RZ
01786 236513
https://www.douglasparkstirlingbmw.co.uk/contact-us/
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
There aren't currently any photos for Douglas Park BMW Stirling, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.
Car Leasing Available Here
Want Your Car Delivered? Get A Quote
