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Ellis not fit for any position where the public are concerned, rude beyond belief Called me stupid told me our car was a disgusting mess and he would not put his dog in it!!!!!! Douglas Paul have had our car since Jan 7th 2022 and still as of today 22/02/2022 still not done drive shaft will not pass a test and car in for test 01/03/202. Ellis or Elliott whoever this rude person is should go for some training in human beings , he told me he is going to the police to say that we have stolen their curtesy car which they gave us. What a star he is. I have just been in touch with a reputable garage who when they stopped laughing at this person at Douglas Paul said what ?????????? glad he does not work for us. KEEP AWAY FROM THESE PEOPLE AT DOUGLAS PAUL SHOULD NOT BE IN BUSINESS
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I spoke to a gentleman about a ssangyong tourismo not one of Douglas Paul cars but needing a service and repair garage to take it to the sales guy who I spoke to was rather sharp mannered to me all I wanted to know was what engine the tourism supports.
Drove 1.5 hours to collect a car, after 1 day the car went in limp mode. Was also promised the reverse camera would be ordered and sent out but still havnt received! Drove the car back up to have the car sorted and the salesman was disgusting rude, No insensitives where offered for the inconvenience such as fuel, absolutely no care whatsoever other than spoken to like dirt!! Avoid the garage at all costs !
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ok phoning me for 400 quid service. but. I'll give it a couple of days before I see if fix is sorted.
Bad experience from start to finish! Drive up from near London to find the car had issues. Missing a back boot cover, which I was assured was there before hand . To be fair they did sort that. The parcel shelf was jammed down by the seats, it looked like it was put there to hide the damage. I spotted the damage, they assured me it would be sent, even wrote a letter of confirmation, but it wasn't sent. I challenged the sales manager who became threatening , he said he knows everything about his cars, but the parcel shelf was above his pay grade and above him. Jonathan has been obstructive and dismissive throughout. Having left the garage I realised the side plastic facia on the seat was broken, when I reported it, Jonathan became sarcastic and denied the damage was there before hand and refused to replace it. Having driven about 20 miles the engine management lights came on, i took the car for a full service £260it didn't fix the problem. There was also a major electrical fault!
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Surprised to see so many poor reviews. Recently bought a vehicle with my daughter and everything was fine. Service was good, everything promised was done, car was immaculate when picked up, etc.. All considered it was a decent experience and 8 weeks after buying the car all is still fine.
Come and buy from here if you want sheit quality cars. On the suv / 4x4 part flat tyres, low tread on the majority of the stock scratches etc. Went on to the general stock and again cars with low tread tyres, flat batteries scratches, dents etc. These cars must have come straight from the MAG auction site without any preparation. AVOID A VOID or you will get burnt.
Worst experience I’ve ever come across in trying to purchase a vehicle avoid avoid avoid. I would never normally take the time to fill l something like this in but I believe everyone should be made aware that this company is very deceitful backhanded I would be very very cautious in dealing with them . Took my deposit straight away then the car suddenly became unavailable due to an engine management fault every time I rang up to see if it had been resolved no answer or the person dealing with it was not available two weeks later still no vehicle yet my money had been delivered to them. Poor communication Or any interest in the client. I have now had to cancel my finance which I lost a good deal on now struggling to get my deposit back. I could show you the communication between me and the dealership you would be shocked in the way they speak and deal with an individual.
Mums car didn't even last a week (independent diagnostics available), paper work he supplied not entirely accurate. Mum wanted car fixing and sorting. The man in the office called my 70 year old mum a slab. Doesn't think he has to do anything to put the situation right. DO NOT TOUCH DOUGLAS PAUL SELECT.
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I bought my car firstly, the service was great simple well explained not your usual delboy nonsense. Love my car,took dad there for a change of motor. Again great service and a no nonsense honest service.would highly recommend douglas paul select.
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Douglas Paul Select are a used car dealer based in South Yorkshire. They also offer Mot and servicing, finance and they will buy used cars for cash.
If you have purchased a vehicle from Douglas Paul Select, Please share your experiece with us and leave a review.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Douglas Paul Select
Bawtry Road
Rotherham
South Yorkshire
S66 8EY
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