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I bought my Citroen C4 just over a week ago, no hassle from any salesperson, Martina was very courteous and helpful, one week later the clutch went, contacted them ,the next day both Martina and her dad, John arrived with a courtesy car took the C4 back to the garage, got my car back yesterday with a new clutch fitted, they have been first class from the start, I would definitely recommend them, excellent service and back up to match.
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My son purchased a lovely Mazda2 after being let down by one of the big garages. So glad I bought local, great service from Martina from start to finish, lovely to deal with. Will return!
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Missed service done, 12 mths MOT done, timing belt due next March done. Nowt extra to pay. Incredible to deal with.
Purchased a used Range Rover from Downsway. Car prepared perfectly for pickup and aftersales second to none, thoroughly recommend 👍
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My son bought a 16 reg corsa from salesman ian. Was great experience from word go. We had a good look round etc and ian got the ball rolling. He worked with us while we waited on money coming in. Car stunning on collection
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I purchased a BMW from this garage online the car was delivered to my door by John it was in immaculate condition inside and out as told by Ian the salesman over the phone so far so good a very happy customer thanks to all
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Bought 2 cars from John, Citroen C3 Picasso and Suzuki Alto. John was professional and courteous throughout even gave us a decent deal on a clapped out 04 Zafira. C3 has been driven extensively for a month now including up to Kilmarnock twice; no issues at all. Alto found there was a hesitation in accelerating, phoned up, car booked in, dropped in at garage, went to Tesco for weekly shop. Upon return new spark plugs fitted hesitation gone. Again car has been well tested post purchase driving up to Central Belt, lovely drive. Nothing but praise for the team at Downsway. Will not hesitate to return if right car on forecourt.
1st class service from the lads at Downsway Garage today again. Car serviced and motd and given a complimentary valet , my cars never looked so good. Thanks guys.👍
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Great garage workshop guys are very experienced and thorough, Ian and John in sales go that extra mile in helping you choose your new vehicle done all the paperwork needed to transfer my registration number. Many thanks to Downsway Garage.
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Downsway Garage did a service on my car with an mot, I got the car back and asked for a receipt and my service book back, 18 months later I'm still waiting, rang the garage today to find out what was going on and the bloke on the phone hung up on me (ian) I wouldn't use this garage ever again and will be taking it further!
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ian mcallister from Downsway Garage in response to Totally rubbish
Its not very often i respond to negative reviews but in this instance i feel i need to.This mans vehicle was brought in to our workshop by his friend (Martin) who was working for us on a part time basis and wanted it done for "mates rates" ?.Was brought in on 03/05/2017 and was serviced (using genuine manufactures parts)and motd and Martin returned the vehicle to his friend same day with invoice and MOT. So in order to pay an invoice a customer needs to have a copy which said customer had ,After many times asking Martin when his friend would be likely to pay the outstanding bill it was finally settled on 08/08/2017 three months later for a non account invoice.We are a small independant Garage and do not offer three month terms.For a non account invoice it is payment on collection.All in all Mr Davies called me two weeks ago demanding his invoice and service book which Invoice he had, and as for his service book his Friend Martin should have stamped and returned it with vehicle,Mr Davies called again yesterday again with an aggresive attitude to which i hung up.Lesson learned dont do favours. And as for Mr Davies PAY YOUR BILLS ON TIME. PS The amount outstanding was £314.38.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Downsway Garage
Tinwald Downs Road
Dumfries
Dumfries and Galloway
DG1 3QL
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