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Bought a very nice BMW from these guys and can't fault them for customer service. Would definitely buy from them again and would recommend.
Reviewer has confirmed their email address
Went to loads of Mini garages and then found this car online, really happy with the car and glad we found DRH, would use them again, Dave has been very helpful. Just waiting for the log book then I've been promised the spare key which was missing. Would have given 5 stars if it hadn't been for the missing key. Would recommend them though.
Reviewer has confirmed their email address
Love our new car from DRH Cars very helpful at all times.
Reviewer has confirmed their email address
Dave Hill from DRH Cars Limited in response to Really happy
Thank you for review
We paid him £100 deposit on a car that we would pick up on friday evening. Come Friday we got a call from him saying the clutch on the car has gone so he needs to fix it and he will transfer us back the deposit money. Several weeks later he never did transfer the £100 back to us and ignored the calls and messages from us. We eventually got our bank to sort the issue out with him. This is not how people should do business
Reviewer has confirmed their email address
Dave Hill from DRH Cars Limited in response to Would no recommend to anyone
Apologises for any stress caused but we cannot and will not sell a faulty vehicles, all refunds was done via chip and pin asap
Love the car from DRH Cars, very pleased.
Reviewer has confirmed their email address
Bought a car from DRH which developed faults the next day. Had it back but no work was carried out. After numerous times getting ignored he finally had it back but this time asked me to contribute towards costs. So I’m out of pocket £1700 now. Please avoid them and don’t do same mistake as I did.
Dave Hill from DRH Cars Limited in response to Avoid at all costs
Please ensure you get your facts right, there was no issue with car at all, we have proof here if you wish to see receipts, customer not happy with price we was giving for part exchange
Dave Hill from DRH Cars Limited in response to Avoid at all costs
Unsure why this has been wrote, we don't even know who customer really is, first time we have heard of this ??????????????????
Great at first, picked the car up and then drove it 160 miles home. A few small issues but that was ok its a used car after all, then i contacted Dave about a faulty coil pack and sent him the invoice and surprise surprise he hung up on me when i called about it ( nearly 3 weeks later mind ) and won't message me back. I took the other bad reviews about DRH Cars with a pinch of salt but i really shouldn't have, go elsewhere and buy honestly.
Reviewer has confirmed their email address
Staff from DRH Cars Limited in response to Waste of time.
Hi there sorry you feel like this, but as agreed the refund was done to you as requested for the part, please call us if you have any other issue's
Dave at DRH Cars Tamworth was really friendly and helped me a lot. Gave me a great deal I couldn't refuse. Top quality cars and genuine service.
Staff from DRH Cars Limited in response to GREAT SERVICE, FANTASTIC CARS
thank you very much please keep in touch
Terrible experience from start to finish of DRH cars in Tamworth. Firstly, I was advised the car was good/clean condition throughout. It was not (delivered to Bristol so limited recourse). It took weeks and a lot of effort to rid the car of the bad smells, coupled with countless missing interior pieces. Next was an engine fault, DRH agreed to cover the cost of fixing this, he did, eventually, but this was after fobbing me off countless times. Finally, to top things all off, from the first day, DRH claimed to have left the spare key back at the office. I waited weeks, then chased, nothing but excuses. He claimed to have sent Royal Mail recorded, I asked for a copy of the tracking number, nothing. Now, 4 months later, after weekly/fortnightly chasing, not only no key, no proof it was ever sent, and refusing to chase Royal Mail, or cover the cost of having the key changed.
Reviewer has confirmed their email address
Staff from DRH Cars Limited in response to Terrible service, avoid at all costs
This review is totally incorrect, this customer asked for more than we agreed, when we delivered car he tried to knock the price down by £400, we said no, so he was not happy
Wasn’t aware of previous reviews so my fault for trusting DRH Cars Tamworths word. Luckily didn’t part with any money. Left a review elsewhere and he sent me an abusive message.
Reviewer has confirmed their email address
Staff from DRH Cars Limited in response to Avoid at all costs
if you are unhappy please contact us and we will try and resolve any issues you have
DRH Cars Limited is an Independent dealership that is based in Tamworth. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
DRH Cars Limited
Unit 2 125 Kettle Brook Road
Tamworth
Staffordshire
B77 1AG
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