Bought a car from DRH which developed faults the next day. Had it back but no work was carried out. After numerous times getting ignored he finally had it back but this time asked me to contribute towards costs. So I’m out of pocket £1700 now. Please avoid them and don’t do same mistake as I did.
Dave Hill from DRH Cars Limited in response to Avoid at all costs
Please ensure you get your facts right, there was no issue with car at all, we have proof here if you wish to see receipts, customer not happy with price we was giving for part exchange
Dave Hill from DRH Cars Limited in response to Avoid at all costs
Unsure why this has been wrote, we don't even know who customer really is, first time we have heard of this ??????????????????
DRH CARS LIMITED from DRH Cars Limited in response to Avoid at all costs
Yes we did have an issue with car, yes your money was refunded, but to say you are out of pocket £1700 this is not correct
Great at first, picked the car up and then drove it 160 miles home. A few small issues but that was ok its a used car after all, then i contacted Dave about a faulty coil pack and sent him the invoice and surprise surprise he hung up on me when i called about it ( nearly 3 weeks later mind ) and won't message me back. I took the other bad reviews about DRH Cars with a pinch of salt but i really shouldn't have, go elsewhere and buy honestly.
Reviewer has confirmed their email address
Staff from DRH Cars Limited in response to Waste of time.
Hi there sorry you feel like this, but as agreed the refund was done to you as requested for the part, please call us if you have any other issue's
Dave at DRH Cars Tamworth was really friendly and helped me a lot. Gave me a great deal I couldn't refuse. Top quality cars and genuine service.
Staff from DRH Cars Limited in response to GREAT SERVICE, FANTASTIC CARS
thank you very much please keep in touch
Terrible experience from start to finish of DRH cars in Tamworth. Firstly, I was advised the car was good/clean condition throughout. It was not (delivered to Bristol so limited recourse). It took weeks and a lot of effort to rid the car of the bad smells, coupled with countless missing interior pieces. Next was an engine fault, DRH agreed to cover the cost of fixing this, he did, eventually, but this was after fobbing me off countless times. Finally, to top things all off, from the first day, DRH claimed to have left the spare key back at the office. I waited weeks, then chased, nothing but excuses. He claimed to have sent Royal Mail recorded, I asked for a copy of the tracking number, nothing. Now, 4 months later, after weekly/fortnightly chasing, not only no key, no proof it was ever sent, and refusing to chase Royal Mail, or cover the cost of having the key changed.
Reviewer has confirmed their email address
Staff from DRH Cars Limited in response to Terrible service, avoid at all costs
This review is totally incorrect, this customer asked for more than we agreed, when we delivered car he tried to knock the price down by £400, we said no, so he was not happy
DRH CARS LIMITED from DRH Cars Limited in response to Terrible service, avoid at all costs
Hi the key was sent proof was given, the car was fully valet if not why did you take the car, you should have mentioned it when collecting car and we could have fixed it, we apologised ref delay this was due to warranty company not us.
Wasn’t aware of previous reviews so my fault for trusting DRH Cars Tamworths word. Luckily didn’t part with any money. Left a review elsewhere and he sent me an abusive message.
Reviewer has confirmed their email address
Staff from DRH Cars Limited in response to Avoid at all costs
if you are unhappy please contact us and we will try and resolve any issues you have
Really pleased with my new car. Thank you to everyone at DRH Cars Tamworth.
Reviewer has confirmed their email address
The guys at DRH Cars Tamworth were funny and helpful , got me a great finance deal , already told my friends thank bc
In August of 2017 I purchased a 2013 Skoda Citigo from Dave Hill, DRH Cars. Although I am satisfied with the vehicle itself, several agreed items were not delivered to me as promised. This included my RAC membership (advertised in the dealership, now concluded after driving to the dealership repeatedly 2 hours drive for myself), floormats not delivered as "we always supply floormats", and an emergency jack. A few days after the delivery to my house, I noted a light lens was broken that was agreed to be fixed before delivery (An MOT failure bearing in mind the day prior it had passed ), I phoned Dave, and said he has ordered the part direct from Skoda, so I drove up to get it fitted. He then stated that "it is in his other warehouse". After 541 miles of driving to the dealership repeatedly over a large timeframe, I have given up on these false promises. For anyone thinking about buying via DRH Cars LTD, Dave Hill is a very helpful, honest and 'nothing is too much effort' in the purchase of the car after you complete the transaction, you are on your own. A learning experience.
Reviewer has confirmed their email address
Excellent service, no pressure to buy.Allowed to look over car in our own time. Dave is a very pleasant man to deal with. Would buy from him again. Car was deliver immaculate and given good price for our px.
Staff from DRH Cars Limited in response to Untitled
many thanks for your kind comments
fond car I wanted, Dave gave me great value on my px car, order the car to be ready in one Dave got it ready in 3 days cleaned inside and out,sorted good finance package for us thank you
Reviewer has confirmed their email address
DRH Cars Limited is an Independent dealership that is based in Tamworth. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
DRH Cars Limited
Unit 2 125 Kettle Brook Road
Tamworth
Staffordshire
B77 1AG
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