CRIMINAL. I doubt very much this review will get posted as it is not verified but funnily enough, the ‘dealers’ haven’t sent me a verified link. I purchased an old 56 plate Peugeot 407 SW, in fact I’ll post the full reg because it’s going to be up for sale again very soon… KU56GDY. Yes it’s an old car and yes it was high mileage, however, after numerous video calls and assurances regarding MOT and services and the advert stating the car drove like new I made the 4 changes train journey down from the West Midlands to purchase the car. As soon as I arrived the whole thing felt bad, it looks nothing like the website would have you believe and is shoe-horned into a cramped vehicle workshop yard. The car looked very clean on the outside but when I was handed the key that’s when it went wrong. For a start it wasn’t remote central locking as advertised, it was a key to open the doors and when I got in the parcel shelf hadn’t been replaced despite being assured over the telephone it would be. Literally an hour before my arrival the car had been passed with 12 months MOT with no advisories. The car drove fine on the test drive and after a bit of negotiation we agreed on a lower price, namely £900. Because my spidey senses were tingling I decided to pay on my credit card. I was told there was a 3% fee for this so total price £927 pounds. Drove to the nearest Petrol station and noticed a little crunch/knock coming from the left side, put it down to age and carried on back to the Midlands. Within 30 miles literally every fault code was thrown up… tyre puncture, ABS warning, faulty lights, stop immediately etc… and the knocking from the left got worse and worse. Following day I took it to a garage near me fearing the worse, they put it up on the ramp and were literally shell shocked. Both front tyres were worn on the inside to the point the cord was exposed and the left suspension was dangerously damaged. They said the error codes alone would result in a fail and whoever had done the MOT had endangered my life allowing it to pass and be driven over 100 miles back to the Midlands. Telephoned and telephoned drive right but funnily enough no answer. Emailed and emailed and funnily enough no reply, despite me putting read receipts on my messages and seeing they had been read. I called off a different number a couple of times and Lo and behold they answered but attempted to fob me off saying the manager would be in touch. Contacted trading standards, Citizens advice and also sought advice from a Solictor. In the meantime I spoke to the credit card company, advised them what was happening and they immediately did something called a chargeback, which meant I had my money back and it was down to them to challenge it. This obviously did the trick because 3 days later when the ‘manager’ Mohammed EL-BAKRY telephoned me stating he had been made aware I was unhappy. This man is clearly used to not being challenged or even called out on his borderline criminal behaviour, he tried to dismiss it as an old car, and disputing the fact the MOT was illegal. I told him to collect the vehicle as it was not roadworthy and to also refund me correctly as the chargeback does not count as a refund. It is on him to challenge that and be reimbursed accordingly. Well 10 days later after being told nearly everyday it had been done I still hadn’t received the refund. Again I’m the meantime I had had a very interesting conversation with trading standards who are well aware of this man and the company, also told me how the 3% credit card charge was illegal. Anyway, I finally received the refund yesterday (17/8/21) and at 9pm tonight I was called from a recovery agent saying they were collecting the car and it would be about 22.30 pm. Perfect when I’ve got 3 young children eh. I dread to think what would have happened if I didn’t pay on my credit card because ultimately money talks, and the card company were able to take it back from them with no real complaint. Lesson learnt! If you do have the misfortune to buy from these criminals then please pay by CC, and make sure they don’t charge 3%. As I said I doubt this review will make it through but everything I have said is true and can be proved. Good luck!

We bought the Mercedes E Class on Saturday 1st August 2020 from Drive Right Luton. Car was sold as a fit for purpose, working car! 2 days after we bought the car it went into limp mode and begun to struggle to start. We took the car to Halfords for a diagnosis. They first diagnosed that one of the glow plugs was broken. The car now would not start at all on its own. The Autoguard warranty Drive Right sold with the car but did not cover this. We had the glow plugs replaced to a cost of £348 to us. We were advised to buy a new battery for the car which we did costing £70. The car still would not start. We were advised after another diagnostic test costing £60 to take to a diesel engine specialist. They diagnosed that the fuel injectors need replacing to the cost of £1750. Autoguard do not cover this. Under the consumer rights act 2015 we had the right to ask for a repair, refund or replacement from the dealership. We have not been able to use this car at all since leaving the forecourt. Eventually, we managed contact with the manager who agreed a meeting. As we had tried so hard to fix the problems ourselves the time gap from buying the car meant he now said he only by law needed to try and fix the car not give a full refund. He also stated that it wasn't the fuel injectors and when I tried to give him the photocopied diagnosis from the Specialist Garage to keep he refused to take it. We took the car in on 18th September 2020. As the car was taking so long I asked the manager again on 25/01/21 for a refund stating again that it was obvious the car was unfit for purpose. He replied stating he was very unwell and out of the country but we would have our car the week of 25/01/21. On the internet Drive Right continued to be selling cars at this time. Over the difficult period of the global pandemic we were more than patient and understanding however the car was being 'repaired' for 5 months. After over 30 phone calls discussing progress over the 5 months to the mechanics (on the same road as Drive Right) asking when the car would be ready and driving up to Luton from Essex last week to be turned away again now being told they had finally realised it was the fuel Injectors! We finally picked the car up today on the 16th February 2021! On the way home the car cut out twice whilst on the motorway, the engine light came on and it is leaking diesel everywhere. I don't have to actually state to be cautious. It says it all above. I just wouldn't risk it!