I bought a car from them and they provided false information as they have no knowledge of cars there mechanic only does certain repairs and does not know cars that was thier words not mine. Told it would be ready in less than 5 days two weeks later it was ready. During the sale I asked about the timing belt and the guy(Douglas) told me it had a timing chain and showed me on his phone it had a timing chain, turns it has a timing belt that was not replaced as should have been and when I said to he was wrong he refused to believe me I showed him evidence he did not believe that he went to land rover and they told him it did. I arrived to collect the car getting a train and walking up and he said the car was no longer available. I paid insurance, tax and everything else for the car plus my time and he said it was no longer for sale. I got upset and tired to resolve the issue but they refused. They offered a refund but said the other costs were my problem exact words they used. So I sit on the train home with no money, no car, really angry and upset I just could not let someone else be ripped off by them so I never write reviews so this is just due to them being so poor. At anytime during the two weeks they could have given me a refund so I had time to sort something out but when I arrived there they mess you around and get angry with you for them failing. Incompetence is really the best word for it.
I bought a Land Rover Discovery from Dundee Vehicle Sales in February. It was clean and in good condition when I received it and it was a very reasonable price. The customer service was very lacking however and I never received the 3 months free break down cover that I was promised. i would recommend Dundee Vehicle Sales based on that.
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Dundee Vehicle Sales is an Independent dealership that is based in Dundee. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Dundee Vehicle Sales
Sinclair Street
Dundee
Dundee City Council
DD2 3DA
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