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19 reviews from our car dealer reviews community
Leave a review for Dunton Bassett Cars
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19 reviews from our car dealer reviews community

Leave a review for Dunton Bassett Cars
Leave a review
"Good service"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you all at Dunton Basset Cars for you help in providing me with a good quality second hand car.Pleased with the service.

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"Absolutely abysmal "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my daughter a vw car a few months ago ,,, the sales guy was lovey at the time of handing money over , (although he wanted us to pay by bank transfer, which we refused ) she has had nothing but problems with it since ,, it keeps going into limp mode across busy carriageways , whilst she has her 3 young. Children in the car , then it won’t start up at all ,,, they have had it in a garage at Lutterworth for 2 weeks but failed to put the problem right even though the diagnostics told them what the problem was ,,, the fault codes where totally ignored by them ,,,, they are extremely rude , and put the phone down on you , they talk to you like you are a fool because your a women , I would avoid Dunton Bassett Cars like the plague

"All good: No frills, but no spills!"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dunton Bassett Cars is a no-nonsense used car business. Sold me a great little car at a good price. Gave me good advice on budget and model and as much time as I wanted to look over it (and other cars) and decide. They had plenty of choice and I test-drove the car independently. I got a full 12-months MOT and love the car already. Many thanks, gentlemen!

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"Daughters car "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car for my daughter, found Dunton Bassett Cars to be very helpful and friendly. Steve was great. Did all the advisory work on the mot. Didn't have to do that and most would not. Definitely worth a visit.

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"Excellent Service-much appreciated"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought another car from Dunton Bassett Cars,Focus diesel estate.Had a couple of very minor faults that were immediately sorted and I feel they genuinely want you to go back and buy from them again....which I will, it tells me customer care is important to them.The first car I bought was for my wife, a cheap 1.6 focus hatch for general running around purpose,again good to deal with and pleased to say I've not had a single problem with it. Needless to say I'm big on Fords and Steve or Nick will tell you that they rate them highly in the secondhand market.Lets face it,doing the rounds looking at supposedly quality used private cars is a minefield and wastes a lot of time. Also a very good website and simple to navigate around. Wouldn't hesitate to recommend them to anybody looking for a decent car at a fair price,no hard sales waffle just jump in and take it a ride and make your mind up,not for once did I feel I was being pressured into buying.Thanks lads. Andy Talbott

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+1 Found this review helpful
"Great experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After travelling a long way to look at an Audi A3 with my brother, Steve was very welcoming and gave us a good opportunity to look over the car without pressuring us in any way. We were allowed to test drive the vehicle unaccompanied and without any hassle. The car has been faultless since purchasing it and I can't recommend this garage enough!

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+2 Found this review helpful
"DO NOT USE THIS DEALERSHIP"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A week after I spent £2000 on a car the head gasket went and there seemed to be a hole in the exhaust. Dunton Bassett Cars took the car off me for a week without giving me a courtesy car, once I got it back within a week again the same fault had occurred. Both times they refused to give me any money back for the car when I said I wanted to return it. The car had 54k miles on it though it was probably more like 154k that had been rolled back. They refused to give receipts for anything.

"Unhappy Customer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a seat Alhambra 2009 For £7000 from Dunton Bassett cars on 13th February 2016 after I was reassured from the owner Wayne that I “would have no issues with this car” He then then followed up with the words that “you would never see me again”. These are the costs that I have incurred in making the car fit for purpose. 1. New Replacement Key fob £144 2. AC re-charge as no gas in the system £96 3. The AC needed completely replacing with a new compressor & condenser & reverse flush the system including front & rear evaporators £800 4. Replace suspension spring snapped £123 5. Refit, badly fitted front screen window cover to stop whistling noise £36 6. Tracking out £37 7. Replace oil & filter which wasn’t done, but I was assured would be done. £107 8. Repair chip on windscreen £30 9. Leaking Radiator, new Rad weld £10 Grand total £1383 The car was not as described & misrepresented it to me. I have telephoned, Dunton Bassett cars regarding each individual fault to then be either “fobbed off” or told that it isn’t covered by the warranty. I am currently starting civil court proceedings & going to notify Trading standards. If I could turn back the clock I would have avoided this company like the plague

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"Dunton Bassett customer review"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

On the day everything was very straightforward, they let me test drive the car and give it a through check. I've not had to go back to the dealership since as the car has been faultless. I've got nothing to complain about at all.

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Dealership Information

Dunton Bassett Cars is an Independent dealership that is based in Lutterworth. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
19 reviews3.5 out of 5 stars — Rated Average
Excellent
11
Very Good
1
Average
0
Poor
2
Terrible
5

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  • Contact Information

    Address

    Dunton Bassett Cars
    Lutterworth Road
    Lutterworth
    Leicestershire
    LE17 5LD

    Get in touch

    01455 208208
    http://www.duntonbassettcars.co.uk/

    Opening times

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    Dealership Statistics

    63%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Dunton Bassett Cars

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