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72 reviews from our car dealer reviews community
Leave a review for Dunway Cars
Leave a review

72 reviews from our car dealer reviews community

Leave a review for Dunway Cars
Leave a review
"Rude salesman"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I arranged an appointment to see a car and was running late. I had read a few reviews but didnt let them bother me until i got a voicemail and a rude email from Andy. Honestly people listen to the reviews i have dodged a bullet and glad i didnt buy from here as the customer service and attitude is rotten.

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+19 Found this review helpful
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"DONT BUY A CAR FROM THIS GARAGE!"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a vw passat from this garage, not a bad car but on the way home the near side rear brake began to overheat. To cut a long story short, contacted Liam, explained that I’m an mot tester and that this car which had a brand new mot, should not have been issued with a new mot with two straight mot failures. 1. Parking brake fault + brake binding. 2. O/s/r shock absorber leaking oil badly. Liam agreed to my suggestion that due to the distance involved, and potential recovery costs that I would carry out the repairs and Dunway Motors would cover parts costs. Needless to say that once the work was done I was fobbed off by Liam, unfortunately my mother took seriously ill while this was kicking off, and only now have I had time to get back to this. I am checking out the MOT station that carried out the mot and will post here my findings, Liam said when this MOT station was mentioned that there’s no such thing as a free lunch, but I wonder. Feel free to contact me if you’ve had the same treatment and we can make sure no more dangerous cars are put on the road by this garage. Alex.

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+38 Found this review helpful

Andrew in response to DONT BUY A CAR FROM THIS GARAGE!

Hi mate How did you get in with reporting the mot station? I have had a problem a few months back with a car I bought from Dunway

"Great garage to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ive used Dunway for years and always go there when im looking for a car never had any problems with any of my previous purchases Bought an outlander a few weeks ago from Andy and it developed a problem the car was fixed very quickly for me no disputes and he met all costs, Ive had experience of other garages who argue about repair costs not them. He saved my bacon yesterday, when like an idiot I put in the wrong fuel, he arranged his truck to uplift the jeep and take it to the garage drained and fixed on the same day no charge not many guys would go to that length to help out!!

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+1 Found this review helpful

Billy in response to Great garage to deal with

Is he your brother?

"Dont buy from mr angry"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went here to look at 2 honda 4x4. Owner came out because i revved car up to 2k revs to check for noise at auxillary belt tensioner he then was extremely aggressive towards me saying that u dont need to rev car up to that. Then proceeded to lecture me about how he was a motor mechanic hahaha. Honestly the most aggressive cheeky salesman i have ever met. DONT GO HERE.

Liam Kennedy from Dunway Cars in response to Dont buy from mr angry

THE CUSTOMER REVD THE FIRST CAR EXCESSIVELY WE NEVER SAID ANYTHING.THEN PROCEEDED TO DO THE SAME TO THE SECOND BOTH FROM COLD.I EXPLAINED TO HIM THAT IT WAS NOT GOOD TO REV CAR UP LIKE THAT WHEN IT IS COLD. HE THEN BECAME SARCASTIC ASKING IF WE WANTED TO SELL CAR OR NOT.I EXPLAINED TO HIM THE REASON I ASKED HIM NOT TO REV CAR LIKE THAT WAS THE CAR WAS CHAIN DRIVEN AND REVING FROM COLD COULD RESULT IN DAMAGING THE CHAIN.WE WERE NEVER ANGRY AND THE CUSTOMER DID NOT TAKE KINDLY TO THE ADVICE WALKING AWAY.WE SOLD THE CAR 10 MINS LATER TO ALOVELY COUPLE WHO WERE ABSOLUTELY DELIGHTED WITH CAR

"Dodgy garage!"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car 6 weeks ago from Dunway Cars and the car needed work, got told to bring it back for repair but was too busy for the next week or two, two weeks later i got the car in and got told it needed something in the engine and to run it for a few weeks (knowing you only get 30 day warranty) after the time they said was up i called back (five weeks later) to be told its out of warranty and nothing will be done! The engine management light is on and ive already had to spend 300 on repairs (assuming they just plug the diagnostics in and cancel faults) Somehow it was purchased with a fresh mot so how can i have 3 bulbs out and needed to get wipers (which failed the first before passed) Like another reviewer states all service stamps are by Arnold Clark (bit fishy there)

"Got a car that is scrap worthy!!"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got a car two months ago from Dunway Cars and all felt fine on the test drive, driving home had a few lights come up so took it back, got told it was fixed but a week later same problem (obviously just turned off the lights with diagnostic kit) refused to help at all and now have a few problems with the car and am debating taking a HUGE loss on the car and getting a different one ALREADY!!! No interest to help you and the aftercare is pants! all they want is your money and the 30 day warranty they offer is pretty much sold as seen! Worst dealer ive used and now have a hefty bill or a new car on top of a 3k car that has problems!

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+23 Found this review helpful
"I could be so good for you!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to see a wee car there. Diesel, it smoked like the pope had died and gear box was really tight. Tried to tell us this was normal for a diesel car....yawn yawn. Friendly attitude quickly changed when he realised deal wasn't happening. Headed away and purchased a cracking wee Polo that doesn't smoke and doesn't fight you to change gear. Gave us a bit of a giggle with his stereotypical shenanigans, didn't catch his name, but we named him Arthur....

"Very helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

With regards to the review on a deposit being paid and not refurded we have now resolved the misunderstanding with the owner who is a nice and reasonable man who listened to our comments and the issues were sorted in a good manner so many thanks to Andy for his time on this matter and would recommend this dealership to other friends and family..a heat of the moment review resolved amicably so many thanks

"Shocking experience for my partner"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This garage needs investigation after my partner had a £200 deposit kept when they asked her to give a deposit to put on a wee ford ka till she had time to view on the understanding it was totally refundable should she not take it...however the dealer refused to give her it back when she saw a more appealing model en route to them...guy was totally abusive and threatening towards her and others with her....this place needs everyone to stay clear and warn others to never go near the place...total co men who clearly pray on people who give so called refundable deposits but this will not be the end of the story for sure!,,,so let this be a warning to all you people out there!!!!!!

"NEVER BUY VEHCILES FROM THESE TWO!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cannot believe how many problems I have had with my car and the two salesman do not care the minute you walk out the office and they've got your money they will not help with any issues

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Dealership Information

Dunway Cars is an Independent dealership that is based in Glasgow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
72 reviews2.3 out of 5 stars — Rated Poor
Excellent
21
Very Good
0
Average
5
Poor
9
Terrible
37

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  • Contact Information

    Address

    Dunway Cars
    56 Cumbernauld Road
    Glasgow
    North Lanarkshire
    G67 4HN

    Get in touch

    07930 526992
    http://www.dunwaycars.co.uk

    Opening times

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    Dealership Statistics

    27%
    Would recommend this dealer to family and friends
    2%
    Percent of reviews responded to by this dealer

    Additional Information About Dunway Cars

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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