I bought a 5k car and it lasted me 2 months, it should never have passed it’s MOT never mind been sold, they were rude and had a disgusting approach to the matter

Never trust Dunwell Motor Group. they provide warranties that are generally worthless and when I researched the MOT history found that various serious advisories that had not been rectified but had been removed from the MOT record on multiple tests. Don't rely on DVLA as they can't help either! So I will pay for the repairs and never recommend Dunwell to anyone.

We have had very poor after sales service on both cars that we purchased early 2019. We had told the dealership we heard a scraping noise when applying the brakes which they promised to fix. We had the car there for two weeks. When we picked the car up it was still making the noise. I contacted the mechanic, who told me he had fixed the brakes. We took the car back and the dealer principal told us he could not hear a noise and it was probably the new brakes settling in or dust from standing. After a lengthy verbal dispute we decided to take the car to another dealership. The brakes were corroded and two disks had to be replaced. We phoned the dealership and they said they were reluctant to pay for another garages repairs. I took the parts in and was told how useless the other dealership was and this also turned into a verbal slinging match and ended with the dealer principal throwing the parts out the garage and being told to get out of his garage. This dealerahip does its own MOT's and according to an independent source the car should not have passed the MOT with the condition the brakes were in. Not a pleasant situation and or experience with Dunwell Motor Group.

I have only had my car a fortnight but wouldn’t recommend Dunwell Motor Company in Tranent to anyone, very nice till they get paid, poor aftersales.

No fuss at all buying from Dunwell Motor Company.

Purchased a car after taking for a test drive, as car was a VW it required an emissions update test and discovered a vital filter was missing in the car and clearly had been for a while. Attempted to ask Dunwell about this and they ignored everything I had to say replying with it was certainly there when they sold me the car. Will be taking Dunwell Motor Company to court to get the repair money refunded.

Paid a deposit over the phone so they would MOT the car ready for us to drive away and save two trips from Arbroath. Said the deposit was refundable if we didn't take the car. Went through to test drive it and it was a wreck, rusty, heavy steering and a suspicious clunking noise from the rear end. We of course declined the car but they refused to return the deposit which they are obliged to do under distance selling regulations - 14 day cooling off period. They got very aggressive and we left without our money. Debating whether to take them to court but given they've no assets and in hock to the bank, doesn't seem worth it. Avoid them at all costs!

Very happy with the experience I had at Dunwell. They were professional and curtious and nothing was too much for them. I would definately recommend this dealership!