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The whole buying of the new car at EA Car Sales and agreeing a very fair part exchange valuation for old car was carried out in a very relaxed atmosphere. The vehicle was serviced and the mot carried by the agreed delivery date. Since collection the vehicle has been a pleasure to drive.
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On the face of it, the vehicles look good, but many have underlying issues! Many are bought from a large dealer who get all the problematic part exs.. I bought a vehicle from EA Car Sales which went kaput after a short time. Their warranty isn’t worth the paper its written on, and once they have your money not bery helpful. Very suspicious about all the better reviews!
When I initially contacted EA car sales about the purchase of a 15 year old VW camper, Jo couldn't do enough to help accommodate my needs. We went down and test drove the van and they were very honest and not at all pushy. The van had a couple of known issues that they needed to fix which they pulled all the stops out to fix in time for us to pick it up in time for our holiday. We have subsequently had a turbo failure which even though the warranty wouldn't cover, they didn't hesitate to sort out. Many thanks to the team. A well deserved 5 star review.
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EA Car Sales is a very good family business, we drove our 2006 Avondale out of the garage about 3 weeks ago, we've already used it twice and are now planning our retirement road trip! They have sorted out the niggles, the last work on the shower tray was completed today and its fine. Nice family, nice business. Definitely trustworthy. ps I did duck when I went under the bridge!
Last month (April 2019) I purchased a Volvo V60 from EA Car Sales and can only that the entire experience was shear joy. From the minute I stepped onto the forecourt until I collected the car the quality of service was exceptional. The entire staff were so knowledgeable and friendly left me in no doubt that I was purchasing from an honest and reliable family dealer. John was very helpful with all the technical information and his daughter (Izzy), was so competent with the administration. It certainly gave me a warm feeling. Having had the car for a few weeks I am so pleased with it and driving is a real pleasure again. I did have one little problem about 2 weeks after collecting the car. I could hear an odd noise from what I thought was the front brakes. When I contacted them, they said ‘Don’t worry about it. Bring the car back and we will have a look at the problem.’ When I turned up, Bryan immediately came out to look at the car and he immediately diagnosed that a small stone or something had got trapped between the pads and discs. He immediately jacked the car up, removed the wheel and sorted out the problem and at no cost to myself, even though it was not really an issue that would be covered by any ‘Warranty’. Top quality people and service. I would highly recommend them to anyone. Bill
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I purchased a Toyota hybrid car from EA Car Sales over a month ago. Their service was exemplary - polite, friendly and very very helpful. I have had no problems with the car and I am really pleased with my purchase. I would definitely use them again.
Reviewer has confirmed their email address
This is just the start! EA Car Sales will be inundated with bad write ups now from family and friends with regard to your appalling treatment of Philippa and I over the issues we have with the camper you sold us. The vehicle broke down after only 2000 miles, our holiday plans are in ruin and you are not in the least interested in sorting the problem out. We are disgusted! I am seeking legal advice so look forward to you having to make some compensation.
We bought our camper from EA Car sales and waited to review until after our first trip away in her. Although the service we received during the purchse, we had been bitten before by a different company, so were understandably wary. No need! We are absolutely delighted with our purchase. Everything they said would be carried out before collection was done ie service, habitation check. We would have no hesitation in recommending this company. Thank you so much.
We purchased a Renault Scenic last week and the team couldn't have been more helpful. We needed the car quickly and they managed to get it MOT at very short notice. They spent a lot of time with us in comparison to other garages we visited who wouldn't even come out of the office to speak to us!. Many thanks!
Reviewer has confirmed their email address
Having purchased a new car today we would highly recommend EA Car Sales, Jon was very professional in every aspect of advising us and also his daughter was very helpful and we were made to feel very welcomed, we would definitely recommend them to anyone who wants a first class service. Also they provided us with a great welcoming coffee!!! Mr & Mrs Elder
Reviewer has confirmed their email address
E A Car Sales is an Independent dealership that is based in Romsey. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
E A Car Sales
Unit 18 Wynford Industrial Park
Romsey
Hampshire
SO51 0PW
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