I purchased a BMW 1 series from a member of staff and his mystery boss but after driving the car for a day i noticed that the heating on the car only works on the passenger now buying this car in the winter that's an issue as i'm constantly cold! After bringing this to his attention in his words he said "he's waiting to hear back from the engineer" everytime i ring for an update! Which is lies the place in the photos looks nice but its far from right! its a old rundown shed where he keeps the cars and he said "We are moving to a new place soon" looking at the other reviews on here it seems like hes been moving for a while now.. also the insurance they provide you is not free you cant test drive the car and he always turns up late! I've pretty much given up with the guy fixing the heating even though i'm supposed to have 3 months warranty.. if you want a car from these guys don't leave any stone unturned make sure everything checks out as i'm dreading to think how much this is now going to cost me. O and to top it off they didn't send my Log book for 2 months so if you pay your tax monthly like i did then the DVLA were still charging me for my old car and they refused to give me a refund i told them about this he said they forgot and told him that he needs to refund me the tax and to be fair i did get the refund from them but it took a few phones for about 2 weeks for them to send it through.

Just returned with my new car from East Lancashire Car Centre. The car was faultless on a nigh on 300 mile drive home. Got a good deal with the car and Adam who sold it to me was great, polite and efficient and held the car with a small deposit for over a week until my finances were sorted even though he could've sold the car over and over. I would buy from them again.

I’ve just last week (Jan 18) purchased an Audi A6 Avant from ELCC and I can’t fault the dealer. Ok so when I turned up the place was a little different than expected, but in a previous job working for a mobile repair company I’d seen many small lock ups similar to this so it didn’t concern me. Adam arrived shortly after me as he was ‘bringing the car from the new location’ (perhaps the only misdemeanour from them!) The car was in perfect condition having had a full vallet and a 12 month MOT just carried out. Huge spec car with many extras and lots of money just spent, complete with receipts, on its last service from previous owner to make it ‘sale ready’. I didn’t leave a holding deposit and I was allowed a test drive before returning home (30 miles away) to consider the purchase. Adam answered all phone calls and all questions, even sending me photos of all paperwork (which actually allowed me to find contact details of the previous owner, so I contacted him for peace of mind having read these reviews). I decided to purchase the car and called to leave a deposit (all payments by bank transfer), and went to collect the car a few days later. Not much wriggle room on price but the car was the cheapest for the spec out there so worth the asking. 3 month warranty paperwork received 2 days after purchase, log book received a week after. Perhaps I’ve had a good service as the car was in good shape, but GIVE THEM A CHANCE! If the car is right for you don’t let the reviews put you off. Most reviewers here are annoyed by the different than expected location, but remember this is a small dealer. With a small lock up comes low overheads and better priced cars!! Any questions happily contact me on Twitter @benish7

So. After reading many bad. Reviews and after already putting a £500 deposit on a £19,000 2015 330d x drive m sport with 10k of factory extras I was a little worried what I was letting my self in for as the price was very good. And the car looked perfect in the detailed pictures. . But I'm so gIad I read the reviews after placing the deposit. I must admit I had a restless night but today I went to there place to hopefully collect our new car. OK the chap was a little late meeting me but had been and had a full valet done on the car. So we forgive you. The car itself is one of the cleanest I've seen. Apart from a few stone chips to the front that can be expected of the millage she's done. The car is in show room condition throughout as advertised . And after a 150 mile drive home we are over the moon with it. I'm. A bmw specialist and this car with this spec is very rare and In this condition is a dream come true. So please don't let these bad reviews prevent you from going for a look. Yes they work out an old converted mill into small industrial units and they don't have the million £ show room but look at there prices. It's all relative. So be realistic.

I definitely would not recommend East Lancashire Car Centre, The service I received there was the worst I had ever experienced. I bought an Audi from them and it had a lot of issues. The dealership then tell you to go somewhere and pay to find out what the issues are, then one you do they tell you that you shouldn't have done that they start ignoring your calls. Also I had to travel a hour and half to get there which made things even harder for me.