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178 reviews from our car dealer reviews community
Leave a review for Easy Car Credit Ltd
Leave a review

178 reviews from our car dealer reviews community

Leave a review for Easy Car Credit Ltd
Leave a review
"Shocking company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This company is the worst company to deal with it. They took all my details and I made to clear to them that I only wanted a soft credit search anyway they went ahead and done 2 hard credit search with has badly affected my clear score. I have tried to be in contact with them on lots of occasions only to be ignored as they have my contact details so they don't answer. It was only when I called from a different phone number they actually picked up the phone. Stay well clear of this company!!! They are a joke.

"Appalling service "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unfortunately not a good experience buying from this company. Car was delivered to me with worn back tyres, The mot had numerous advisories including corroded brake pipes,the most alarming thing was Egr valve was loose causing fumes to flood the vehicle interior,made me feel unwell. After contacting Zuto the tyres were replaced and got Egr valve sorted. Still waiting 5 weeks for V5 after being assured it was put in my name,I contacted Dvla to say that there had been no application made to change me to vehicle keeper. I have now applied myself after them assuring me on numerous occasions this was submitted. Still finding issues with the vehicle, I believe it's just been sold on with little or zero preparation or checks ,they advertised under RAC promise, and i will be taking this up with the Rac. Be cautious buying from this company, the reviews on website are excellent, but all cherry picked and you cant leave an honest review there.

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent

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"Good Experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a very good time at easy car credit. All the staff was great and big thanks to Adam and Jake - both friendly lads, sorted me a great deal on a great car!

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"Damaged Condenser "
3.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A big shout out to the salesman Adam, he went above and beyond to resolve a complaint that I had with the Air-con not working due to a leaking condenser. We eventually agreed upon a settlement figure for the repair, I'm over the moon with the car now that the Air-con is now working.

"DO NOT BUY "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would strongly recommend you stay well away from this company. There your best friend and won’t stop ringing and txting to get your money and signature. The car I bought was an absolute nightmare and every single fault light was on. Surprise surprise everytime I tried to call them they were either busy , on holiday or sick - there a bunch of clowns and if I’ve learnt something it’s never to do business with these again. Stay well away , trust me if you don’t you will regret it. Msg me for more details if needed - horrible people

"disappointed"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely disappointed. I’ve seen car online and went there to see it, I only passed driving so it was my first car , no experience at all. Been welcomed Asian salesman ( unfortunately don’t know the name as they refunded to tell me) because I want to aware you for start with he asked if I want finance or do I pay - car costed 8950 so i decided that I will pay deposit £5k and take rest of balance on finance , sales man agreed and checked my credit scores , all went ok so I agreed to buy car. I’ve been offered 1year warranty for car parts for just £30 a month so agreed to that too. On the end I’ve asked for my invoice or any proof of purchase and salesman said it will be sent by bank in 14 days … that was because I had no experience whatsoever I just trusted to him. Car was okay I’m happy with it but even I was messaging salesman the invoice didn’t arrived. He stoped answering to my message and then explained he is sorry, he has covid and that’s why there was no reply from his side. In meantime I’ve sent official email to company asking for documents about my finance and car . I’ve received documents but without my signature so I have also contacted the bank because big surprise for me was finance for 4950 not 3950!!! I’ve been charged £1000 on top without any explanation!!? I’ve reported fraud to bank, contacted citizen advice help too. Devastated because I never agreed to it. Soon after this I had call from seller ( I gues bank contact them) saying to me that £1000 is for 5 years warranty for car parts ( who gives 5 year warranty for 7 year old car??? ) and that’s my amazing deal what they gave me. Great but I didn’t want it, he tried to turn all up side down so it’s my fault but it wasn’t. If that’s true why I never received any paperwork for these 5 years warranty!? Then another time he asked for details and to ring bank and explain them this, he was aggressive and he shouted to phone , made me feel anxious for days . Ghosted me another time till someone else from their company I think Tim helped me out apologised and refunded me £1000 , which I gave back to bank. All experience really affected my mental health , I don’t recommend to deal with them it’s the worst what happened to me since I’m in uk for last 13 years. Please avoid

"Non payment of the part exchange to fina"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After numerous phone calls this matter has not been resolved it’s been over 10 weeks I’ve also phoned zuto and they haven’t got back to me yet drove all the way from Wales picked my car up and left my part exchange it was so wet we couldn’t inspect the car till the following day found a few things phoned them and they said nothing they could do as we inspected the car

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"Worst customer care"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID. I purchased a car, which was delivered with numerous faults and utterly filthy, at a cost of over £22k. Over 10 weeks on, none of the faults have been resolved and they are trying to get out of covering the cost. They haven't even valeted the car as promised before, or since. You can wait days for calls to be returned, if you hear back at all. They are very keen and helpful until you pay, then are nowhere to be seen. I've had to give 1 out of 5 stars, as zero isn't an option.

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+87 Found this review helpful
"Brilliant, great customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant people and and easy steps to get the car

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+0 Found this review helpful
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Dealership Information

Easy Car Credit Ltd is an Independent dealership that is based in Halifax. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
178 reviews3.8 out of 5 stars — Rated Very Good
Excellent
112
Very Good
16
Average
6
Poor
9
Terrible
35

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  • Contact Information

    Address

    Easy Car Credit Ltd
    Queens Road
    Halifax
    West Yorkshire
    HX13NS

    Get in touch

    07786 274130
    https://www.easycarcredit247.co.uk/

    Opening times

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    Dealership Statistics

    67%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Easy Car Credit Ltd

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