5% Reviews
replied to
91% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


68 reviews from our car dealer reviews community
Leave a review for Ebbsfleet Specialist Cars
Leave a review

68 reviews from our car dealer reviews community

Leave a review for Ebbsfleet Specialist Cars
Leave a review
"One of the Best"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ebbsfleet Specialist Cars. A Modern Company with Old School Ethics. Courtesy Professionalism Service and Value. Craig, Adam and all members of staff succeed in emulating all the above. Great people to do business with They go the extra mile to help when your in the do do A lot more than can be said for most of the Everyday or Prestige Main Dealerships. Long may they continue to prosper.

"My Experiance at Ebbsfleet Cars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Adam and Gary at Ebbsfleet Specialist Cars are very professional,absolutely nothing was too much trouble.The collection from the train station spoke volumes and the coffee on arrival was most welcome.Good firm handshake from both men and asked how my journey was.The car had a dust cover on it which i thought was spot on,the deal was done very quickly and i was on my way.i didnt test drive the car cos whatever happened i was having the car and that was it,every form of transport i used that day was always singles cos i was returning in the car. Finally im very proud to have Ebbsfleet Specialist Cars on my number plate.youre doing a great job and keep it going.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"really professional service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Craig and Adam at Ebbsfleet Specialist Cars are two really nice guys have purchase two cars from them in the last few years professional ; and give good attention to detail and a good sense of fun and laughter i have told friends and family about them i was a skilled motor mechanic for years and they are good keep going lads

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"delighted"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently brought from Ebbsfleet Specialist Cars. I couldn't recommenced them more. provided a first class service.. The staff are so helpful and treat the customer with respect Big thanks to them.

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful
"Do your research and ask questions!"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a vehicle recently from this dealership which had good reviews online. Therefore, I expected them to live up to their reputation but instead I have been left with a bad taste in my mouth. I went for an initial viewing and all seemed OK. I was told it had just had a new clutch and I was free to view the paperwork. I put down a holding deposit and came back a week later to consider completing the sale. Only after completing the sale did they tell me that the vehicle only had one key. Secondly, upon returning home, there was no paperwork for the clutch. After calling them, it turned out they didn't have the clutch paperwork and that it would in fact be sent to me, In respect of the key, the matter was simply dismissed and I was told that it was standard practice that vehicles are sold with one key and that is wasn't a big deal. This may be the case but only if this has been disclosed and you have the ability to make a choice on the sale based on the facts. After failing to receive the paperwork for the clutch a week later, I decided to email the garage my concerns but also remind them that as per the Consumer Rights Act, I had the right to return the vehicle within 30 days, Instead of replying to my email directly, they decided to forward the matter to their legal firm who sent me a rude email attaching the invoice but also insisting that the garage have done nothing wrong and will not be taking the vehicle back. My email was not rude and I would have been happy with an apology but I was obviously expecting too much. People, do your research and ask questions as this garage will not disclose vital pieces of information to you unless you do so

Get Car Finance

Reviewer has confirmed their email address

+7 Found this review helpful
"Excellent service from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car for my son from Ebbsfleet Specialist Cars while i was on holiday,contact was made by e-mail and text.This company were highly professional from start to finish,and my son was delighted with the car.Highly recommended.

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had an excellent experience buying from Ebbsfleet Specialist Cars. Service was 1st class start to finish. They found me the perfect car I was after and gave me a brilliant deal. Staff where extremely helpful, would definitely recommend!

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful
"Would recommend to anyone"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a Range Rover L322 Vogue from Ebbsfleet Specialist Cars, and now Im very happy with it. There was a few isssues with the car when I first brought the car that you can get with Range Rovers which showed up a little bit sooner than i would have expected. But Adam at Ebbsfleet soon got them sorted and even left me with a courtesy car for a week as I work away, even after my bad attitude and the the fact it was a trade in car I'd brought. If I was to have any reservations I would say the valeter was having a couple of bad weeks as the car wasn't as clean as i's hoped it would have been when I collected it both times, 2nd time being that out of courtesy they had cleaned the car and left more polish on it than they had polished off it. but having dealt with Adam and seen the way the cars are presented in the showroom I'd certainly consider going back when the L322 is up for replacement

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"All good! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I got my Mercedes from Ebbsfleet Specialist Cars last year and I am really pleased with it. I have had no problems up to now and I have had the car 6 months. The dealer is a very nice guy, very helpful and didn't put me under any pressure at all. The value for money is fantastic and I would recommend this dealership to anyone.

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful
"Exceptional customer care"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a BMW convertible last October from Craig. Unfortunately, the car had a number of electrical faults which have now been rectified. Craig did everything he could to get this matter concluded to our satisfaction. Exceptional customer service. Very caring, polite, and courteous. I would highly recommend Ebbsfleet Cars.

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

We Are An Internet Based Used Car Dealer, Offering A Wide Range Of Keenly Priced Vehicles That Are Prepared To A Super High Standard.

We Offer A Friendly Service And Have 30 Years Of Experience Of Selling Vehicles In The North Kent Area.

We Choose All Of Our Cars From Trusted Suppliers And They Are All HPI Checked And Mileage Verified, With Official Copy Certification Supplied.

Our Showroom Is A Bright, Dry, All Weather Environment With A Relaxed Atmosphere, And Tea/Coffee Facilities.

As An Established Used Car Dealer We Offer Part Exchange, Competitive Finance Packages And Market Leading Warranties With WMS.

We Are A VAT Registered Company And Are Licensed By Kent County As A Used Motor Dealer No. 19118

We Are Located 5 Minutes From Dartford River Crossing And 5 Minutes From Bluewater Shopping, We Are Also 5 Minutes From Ebbsfleet International Station Where We Will Be More Than Happy To Collect You.

We Ask Customers To Make An Appointment For A Viewing As We Are Very Flexible With Our Hours And Are More Than Happy To Arrange A Time That Suits You Including Evenings And Weekends.

Thank You For Visiting Our Website And We Look Forward To Receiving Your Enquiry. Please Call Craig Outram. 01322 382756

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1990

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
68 reviews4.6 out of 5 stars — Rated Excellent
Excellent
60
Very Good
2
Average
2
Poor
1
Terrible
3

Add Review

  • Submit new information

  • Contact Information

    Address

    Ebbsfleet Specialist Cars
    A7 Northfleet Industrial Estate Lower Road
    Gravesend
    Kent
    DA11 9SN

    Get in touch

    01322 382756
    http://www.ebbsfleetspecialistcars.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 15:00

    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    5%
    Percent of reviews responded to by this dealer

    Additional Information About Ebbsfleet Specialist Cars

    Company Formed: 1990
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more