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Dave Burdett was helpful throughout. Liked the car we looked at but wasn’t happy about a noise it made, was able to test drive it a few times. Dave said they would get it fixed and could test drive it again before buying it. Noise was still there, technician went out in it with hubby and sussed the noise. New part fitted and touch wood it’s not come back…yet. Little disappointed that some scratches have become visible again, not sure what they used to cover them when we picked it up. Dave was great to deal with through out.
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Eddie Wright from Eddie Wright Car Supermarket in response to Great service
Wow! Thankyou every so much for taking the time to write us such a lovely review, really is great to hear Dave was able to help guide you through the process of purchasing your new car we can only apologise for the noise you had pointed still being there on collection, but great to hear we was able to quickly resolve this for you. If you need anything else do not hesitate to contact us and enjoy your new car.
David Burdett Sales was very helpful pleasure speaking to him. Fell in love with the car straight away. A few things I spotted out to him only minor things . Brilliant job on bumper except not screwing the nut up that holds the Crome exhaust port in could have lost that on journey back home. But whoever touched up stone chips on bonnet my three year old nice could have done a better job looks like I’ll be getting it resprayed. As for the mark on carpet got home got in back to check it out rubbed my finger over it and smudged wet glue and carpet fibre’s all over place. Little disappointed. Hopefully no more problems 🙏🏻
Great service from Jim & gary
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Eddie Wright from Eddie Wright Car Supermarket in response to Great service
Great! Thankyou for your lovely 5 star review.
No pressure and a pleasure to deal with Garry, would recommend 👍
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Eddie Wright from Eddie Wright Car Supermarket in response to A pleasure
Great to hear! Thankyou for your lovely 5 star review, brilliant that Gary made your experience a please, enjoy your new car and thankyou for choosing Eddie Wright.
The whole sale was incredibly straight forward. Dave Burdett was extremely helpful throughout the process, was always contactable and communicated in a clear manner.
Reviewer has confirmed their email address
Eddie Wright from Eddie Wright Car Supermarket in response to Great Service
Brilliant thankyou for your lovely review, Great to hear Dave made a straight forward easy process for your, enjoy your new car and thankyou for your business.
Excellent team, always helpful and ready to answer for any questions, great and friendly service. They made sure to give me the car in excellent condition.
Reviewer has confirmed their email address
Eddie Wright from Eddie Wright Car Supermarket in response to Amazing Service
Thankyou for your lovely review! Brilliant to hear our team made in a great experience for your enjoy your new car and thankyou again from the entire Eddie Wright team!
Eddie Wright from Eddie Wright Car Supermarket in response to Great car
Brilliant! Thankyou for your lovely 5 star review! Great to hear Kev gave you a top level experience. Enjoy your new car.
Very helpful and professional staff helped me with my new car I had a few little problems and the staff at Eddie Wright bent over backwards to help me especially Jon Paul service manager done everything possible to help me would highly recommend Eddie Wright all the staff are very helpful and professional people thanks again for all your help
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Eddie Wright from Eddie Wright Car Supermarket in response to Amazing service
Thankyou for your lovely review! Great to hear back that not only did you have a great buying experience with our sales team but our after sales also delivered the sort of service we expected and looked after you when resolving the few issue's you had after collecting. Enjoy your new car and thankyou again from the entire Eddie Wright team.
Helpful staff greeted us on our first visit. Being left to view the cars without being harassed was a big plus although there was always someone there to answer questions. Our second visit resulted in our decision to purchase and Ashley provided a totally professional service whilst being affable and entertaining. Communication was excellent and the car was presented beautifully when we came to pick it up. It’s our second car from Eddie Wrights and I’m sure it won’t be the last.
Eddie Wright in response to A personal and professional service
Thankyou for your lovely review. we always aim to deliver a relaxed buying environment for our customers while always being available to answer question when needed so brilliant hear Ash delivered this on your visit. Enjoy your new car and thankyou from the entire Eddie Wright team.
It's a good job you have the ability to apologise as in our experience you have done this a great deal. Every time your company has had a chance to redeem itself you have failed and again had to apologise. Car not ready Lied to by salesman. Car service light on no power. Interior filthy after you had the car for 10 months . Wrong replacement interior ordered. Reply phonecalls not made. Pickup and delivery of car late in the day when should have been first thing. Sorry but this has not been a good experience and your advertising stickers will be removed from the car as don't want to send anyone else to you. Thankyou at least at the 24th hour for giving an extra year warranty to TRY and make up for the piss poor service
Eddie Wright from Eddie Wright Car Supermarket in response to Not impressed
Hello, Sorry to apologise again for this your experience falls well below the standards we set for customer service, I believe you have been in contact with our service manager Jon Broughton to help with resolving these issue's for you. Again we can only apologise for your experience. Eddie Wright review team.
As a family business, For nearly 90 years we pride ourselves on offering honesty, trust, and impeccable standards. We are confident that with up to 700 cars you won't find a greater selection and our Price Promise Guarantee means if you find a car of equal quality or value cheaper elsewhere we'll refund the difference. We are adhering to all of the relevant COVID 19 guidance including social distancing and regular cleansing of the site and all vehicles. You can visit us with complete confidence and reassurance that we have your safety and well being at the forefront of our minds. Another great benefit is our One Stop Shop Service, this allows you to make one journey and drive away the same day! The best way to find out more is to come and experience it for yourself, give us a call or visit www.eddiewright.co.uk and see what our customers think and what we have to offer.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1933
Excellent | 299 | |
Very Good | 30 | |
Average | 23 | |
Poor | 36 | |
Terrible | 39 |
Eddie Wright Car Supermarket
Warren Road
Scunthorpe
North Lincolnshire
DN15 6XH
Mon | 08:30 - 18:30 |
Tue | 08:30 - 18:30 |
Wed | 08:30 - 18:30 |
Thu | 08:30 - 18:30 |
Fri | 08:30 - 18:30 |
Sat | 08:30 - 17:30 |
Sun | 10:00 - 17:00 |
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