I bought a car from Eddie Wright Car Supermarket over Christmas and was told that the 2nd key was still with the previous owner (a church) and it would be chased up, i chased them to be told i had to pay for a 2nd key myself and no one has contacted me since, Next time ill find a reliable firm to deal with

Just bought white 65 Kia Sportage from Eddie Wright Car Supermarket.. We were left alone to browse and look around at our own leisure and when we finally found the two cars we wanted to test drive Albert could not be more helpful. After choosing the right car Mark processed our deal making sure they're deal was better than all others we had had from other dealers. Our experience was a great one and I would recommend every one that is looking to buy a new car make Eddie one of your top choices. Thank you Albert and Mark.

This issue with Eddie Wright Car Supermarket has been ongoing since October regarding their refer a friend promotion. No cheques received in the post after giving in the slip to Ricardo when purchasing the Astra GTC to which he was very rude and came across as quite aggressive with his sales. I have phoned many times to be told that my messages to be passed on as no one was available to speak too and to be told someone would phone me back. Have asked to speak to a manager plenty of times to put in a complaint to be told that they are busy and would phone me back, to which no one has ever phone me back. Only phone call I received was from Ricardo to be told that he would pass the paperwork on to accounts for them to send out cheques on 29th December to which no cheques have been received. Have to spoken to a lady called Stacey on Friday 25th January and for her to say that she would look in to this and would ring me back to which have not received a phone call from her. Have rang twice this week to speak to her to which I get the same response that she is busy & will ring me back to which she hasn’t. This is very disappointing as we have had good customer service from them in the past and have thought of them to be reliable car dealership. Also on their website & on their ‘on hold’ message says that they are rated 10 out of 10 for customer service but the customer service we have received has been extremely poor and not what I would assume to be 10 out of 10.

My 2nd car from Eddie Wright’s and another great service. Had the qashqui since September and is brilliant. The car was like brand new with low mileage and the price was lower than other dealers . The salesman gave no pressure and was helpful throughout and helped with the online stuff. All in all good quality cars and friendly, helpful staff. I will be going back in the future.

Bought a car 2 months ago was told it would have a service.. it didn't. The seats was soaking the day I picked up the car.. Now it's spent more time in garage that if have driving it .. worst car I've owned.. feel as tho I've been sold a dud car and stuck with the repayments for a car I don't want to drive let alone own .Now I'm stuck without transport. Seeking legal advice..

Bought a Ford Focus last week from Eddie Wright, the car is lovely. But... the sales guy(Stuart)needs to go back to sales school and learn how to treat paying customers. Don’t use Stuart!