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Only went for a look round and ended up buying a Mokka. We were greeted on arrival but in a non invasive way. We were given a card and pen to write down the numbers of any cars we were interested in and then left to browse at our leisure. We then approached one of the sales team who was great by answering all our never ending questions, took us for a test drive and made the whole buying purchase very easy. Thank you
Reviewer has confirmed their email address
Darryl from Eddie Wright Car Supermarket in response to Fab car and great service
Sheena, We're glad you enjoyed your experience of buying a car with Eddie Wrights! We pride ourselves in our non-invasive sales people and glad that you were able to have any questions answered. Happy motoring! Regards, Darryl, Customer Experience Manager
Explained what we wanted and was pointed in the right direction then left to have a look on our own, which was just what we wanted.
Darryl from Eddie Wright Car Supermarket in response to Very helpful not at all pushy
Thanks for your lovely review, Joan! We hope you enjoy your car! Regards, Darryl, Customer Experience Manager
Was promised by Eddie Wrights work to be done before picking up car only half done.got 12 months warranty that should have started next year when the 3 year manufacturer warranty Finnish but was started from day I bought it was given only 1 key no service history have now been waiting for someone who knows what they are taking about to ring me
Darryl from Eddie Wright Car Supermarket in response to Rubbish customer service
Hi Stephen, Very sorry to hear that you've not been fully happy with your experience here. My Sales Manager, Mark has left you a voicemail - could you please give him a call back when you can and we'll look to try to help sort this for you. Regards, Darryl, Customer Experience Manager
Professional, polite, clear and respectful from start to finish of the whole process of buying my car.
Reviewer has confirmed their email address
Darryl from Eddie Wright Car Supermarket in response to Perfect
Hi Keith, Thanks for your 5* review, it's very much appreciated! We hope you enjoy your car and keep in touch! Regards, Darryl, Customer Experience Manager
The team at Eddie Wight handle my initial call superbly well (Thanks Gary), was followed up by excellent customer service (Thanks Gary & Adam) and the hand over was professional and diligent (Thanks Liam). I have bought 5 cars over the last few years, and some from main dealers, but I wouldn't have any hesitation in recommending The EW team. Don't take my word for it, the previous owner of the vehicle I bought had originally bought the car from EW's team!
Reviewer has confirmed their email address
Darryl from Eddie Wright Car Supermarket in response to Citroen DS3 Trade
Thanks for your great review, Neil. We're glad that everybody that you dealt with was so helpful and really hope you enjoy your call and, hopefully, look to bring the car back for a third time when you think you'd like something new, yourself! Regards, Darryl, Customer Experience Manager
I have just bought my second car from Eddie Wrights. Mark, my salesman, was very helpful and we got a deal I was happy with, even though I ended up buying a different car from the one I went into test drive. There was a problem with the finance, not Eddie Wright's fault, and we had to hang around for a couple of hours longer than we should have but Eddie Wright have offered to service & MOT the car FOC next year due to the inconvenience, thank you. Will certainly use them again.
Reviewer has confirmed their email address
Darryl from Eddie Wright Car Supermarket in response to Very helpful staff
Thanks for your kind review, Janette, We're glad that you liked the service you received and are always happy to help in any way that we can, if issues arise. We hope you enjoy your car! Regards, Darryl, Customer Experience Manager
Just been back, to buy my 12th vehicle from Eddie Wright, Why, would you go anywhere else? 1st class service every time.......
Reviewer has confirmed their email address
Darryl from Eddie Wright Car Supermarket in response to 12 cars in
Thanks for your lovely review, Martyn! We're honoured that you've been such a loyal customer over the years, hope you enjoy your new car and look forward to seeing you again in a few years! Regards, Darryl, Customer Experience Manager
I have had the car from Eddie Wright Car Supermarket since 31.07.2018, it has broken down 3 times now, they forgot to tax my car so was driving round for 2 weeks without tax, I have phoned numerous times to try to sort, not once has anyone rang me back so i have now gone to trading standards to reject car in full and lodged a formal complaint with the finance company as i tried doing a formal complaint with eddie wrights but again, suprise suprise no response. please don't say to ring you as i have done this numerous times to be told everyone is on the phone and someone will call me back, that has not happened once. absolutely awful customer service once the car is out their doors!
Reviewer has confirmed their email address
Darryl from Eddie Wright Car Supermarket in response to 100% avoid
Hi Nicola, Thank you for your email and I'm very sorry to hear that you've had issues with your car since you picked it up. I've spoken with my colleague, Stacey and understand that she has spoken with you and is looking into having your car brought into our service centre in order to have fully repaired. I'm very sorry for the delay and stress that this has caused but hopefully she will be able to resolve the issue quickly and you will be able to get on and enjoy your new car. Regards, Darryl, Customer Experience Manager
This was our second car from eddie wrights .you are free to riam around nobody bothers you .which i like.we went to russell .shown us the car we liked .we agreed with no hassel .he was very helpful
Reviewer has confirmed their email address
Darryl from Eddie Wright Car Supermarket in response to Great service
Hi David, Thanks for the great review, we're very proud of our customer service and glad that Garry was able to look after you so well. Hope to see you again in a few years! Regards, Darryl, Customer Experience Manager
Bought our second car from Eddie's car supermarket.our sales person was so helpful and patient. Got us to where we needed to be and drove away with my brand new gold 7 days later can't fault them.. have recommend them to my family and friends
Darryl from Eddie Wright Car Supermarket in response to Brilliant
Hi Gareth, Thanks for the great review - it's very much appreciated! We hope you enjoy your new car! Regards, Darryl, Customer Experience Manger
As a family business, For nearly 90 years we pride ourselves on offering honesty, trust, and impeccable standards. We are confident that with up to 700 cars you won't find a greater selection and our Price Promise Guarantee means if you find a car of equal quality or value cheaper elsewhere we'll refund the difference. We are adhering to all of the relevant COVID 19 guidance including social distancing and regular cleansing of the site and all vehicles. You can visit us with complete confidence and reassurance that we have your safety and well being at the forefront of our minds. Another great benefit is our One Stop Shop Service, this allows you to make one journey and drive away the same day! The best way to find out more is to come and experience it for yourself, give us a call or visit www.eddiewright.co.uk and see what our customers think and what we have to offer.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1933
| Excellent | 299 | |
| Very Good | 30 | |
| Average | 23 | |
| Poor | 36 | |
| Terrible | 39 |
Eddie Wright Car Supermarket
Warren Road
Scunthorpe
North Lincolnshire
DN15 6XH
| Mon | 08:30 - 18:30 |
| Tue | 08:30 - 18:30 |
| Wed | 08:30 - 18:30 |
| Thu | 08:30 - 18:30 |
| Fri | 08:30 - 18:30 |
| Sat | 08:30 - 17:30 |
| Sun | 10:00 - 17:00 |
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