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Eddie Wrights kept me informed all the way throughout the process via text and photos and made it so,easy to purchase my new car.
Darryl from Eddie Wright Car Supermarket in response to Great service and helpful staff.
Thanks for the great review, Mark! We're glad that you enjoyed your experience with us. Happy motoring! Regards, Darryl, Customer Experience Manager
This is the third car I have bought from Eddie Wright and every time I have recieved superb service. I had a problem with my last car but the service department handled everything with no problem. Highly recommended.
Reviewer has confirmed their email address
Darryl from Eddie Wright Car Supermarket in response to Very good
Hi Colin, Thanks for the great review - It's really appreciated! Hope you enjoy your car! Regards, Darryl, Customer Experience Manager
could not determine if the car was actually 4x4, 4x2, crossover or 2wd! I left the eddie wright car supermarket thinking it 4x4 able but not so sure now but the car fitted most of my requirements, .e.g. black, manual, petrol.
Reviewer has confirmed their email address
Darryl from Eddie Wright Car Supermarket in response to mr peter duncan
Hi Peter, Thanks for your review. If you'd like to take your car to the local Nissan dealership, they should be able to determine whether your car is a 4x4 or not. Happy motoring! Regards, Darryl, Customer Experience Manager
from 2006 in 12yrs coming here I have bought 3 used mint cars from this great motor dealer in Scunthorpe I always buy my cars here because you always get a great prepared high standard quality mint used car & good friendly service and id not go no where else to buy a used car because I trust this good award winning local car garage
I wanted a few things doing on my new car that they didn't do. A simple stone chip on bonnet that a wanted sorting properly not just touching up. When I picked the car up it was just touched up. Account depo are useless too saying one thing whilst sales say another. And no reply from management when trying to call all day.
Reviewer has confirmed their email address
Not the first time I have dealt with Eddie wrights had a good experience the last time and just as good the second time got what we wanted at great price and will be going back .
Darryl from Eddie Wright Car Supermarket in response to Very helpful
Hi Neil, Thanks for your very kind review of your car purchase from Eddie Wright, it's much appreciated! We hope you enjoy your car! Regards, Darryl, Customer Experience Manager
I had dealt with Eddie Wrights 5 years ago was very satisfied and recommended them to my Cousin who bought two cars from them. Very sadly on this occasion although very happy with the car I was sold 2 products by the saleslady a Guardex and Gap insurance I insisted I didnt need and didnt need.She just pushed the paper in front of me--sign !! Salesman Gary did all he could to put it right. He even put me £20 worth of petrol in out of his own money because because I had been "messed about" There were certain complications about this sale such as the private plates I had on the car I traded in. A man of 73 doesnt have the money others may have.
Reviewer has confirmed their email address
Darryl from Eddie Wright Car Supermarket in response to Cars good shame about some sales ladies
Hi David, Thank you for your review. I'm very sorry that you had issues during your handover but glad that Gary was able to help out and resolve the problems. I hope you enjoy your car! Regards, Darryl, Customer Experience Manager
We had great hopes for Eddie Wright, which is well reviewed on the net. In the event our experiences were disappointing. We know that it has 'supermarket' in the title but i suppose we hoped the service would be more Sainsbury than Asda, We had no idea there would be any waiting around involved (until a text received en route from 150 miles away) because endless personal details had already been collected on the phone. For some reason it took nearly four hours for the finance and other administration to be completed. We had overheating pets in the back of our other car, so this was not good. Nobody offered to show us how the car worked, so the first few miles of our subsequent drive were interesting. We were asked to re-sign paperwork twice, for reasons that were unclear. We were eventually given a file of papers that nobody explained, and we are still trying to fathom out the arrangements for the warranty and service package. If it really needed four hours of mostly standing in the car park, could the time not have been used to explain the car and the paperwork? We are sure that the staff are nice people, but they perhaps need to see this sort of experience through the eyes of the visitor. To be fair, they did give us a bottle of wine for compensation.
Darryl from Eddie Wright Car Supermarket in response to Great car, Shame about the service
Good morning, Thank you for your review. We're very sorry that there were issues dealing with our external finance companies. Occasionally, these companies deal with a large volume of customers and this slows the process down. We're very sorry for this inconvenience and will endeavour to improve our service in the future. Regards, Darryl, Customer Experience Manager
I recently bought a car from Eddie Wrights Supermarket and was mainly satisfied. Certainly the salesman was very courteous and friendly. I had two issues. Firstly there were some discrepancies between the description of the vehicle in the ad and the reality. The car had a full service history but not a full Volvo dealership history. Personally I wasn't too worried by that but what's the point in making the claim? Also the car did not have the 4-C Chassis control - available on some models but not on this one - contrary to the details in the advert. Again, this was not a deal breaker but why make the claim on something it's pretty easy to discover isn't true? Secondly, I bought the car on a Thursday afternoon and was advised that I could pick it up at 9am the following Monday. I was quite surprised by this - it seemed very soon and I really didn't mind waiting a few days longer. On Monday morning I received a call to say it would be 12.30pm and then - around about 11.30am - I was advised it would be toward the end of the working day. Fortunately I had made no plans for that day, but it would have been difficult if I had.
Reviewer has confirmed their email address
Darryl from Eddie Wright Car Supermarket in response to Mainly helpful but with a few issues
Good morning, Thanks for your honest review. Apologies about any discrepancies in the adverts - the details of these are taken from the official car specs but manually inputted and so sometimes errors can happen. As you were made aware of the errors during your visit, we were keen to ensure you weren't miss-sold the vehicle and are glad that you're happy with it! We're sorry about any issues regarding appointments but hope that by ensuring you were kept up to date, it meant that your appointment was timely. Regards, Darryl, Customer Experience Manager
Friendly and professional service. We couldn't of wished for a nicer salesman he was very helpful and knowledgeable about the car we had chosen. We are very happy with the car we drove away in, all in all we had a good experience, Thanks team.
Reviewer has confirmed their email address
Darryl from Eddie Wright Car Supermarket in response to Friendly and professional service
Good afternoon, Thank you for your very kind review. We hope you enjoy your car! Regards, Darryl, Customer Experience Manager
As a family business, For nearly 90 years we pride ourselves on offering honesty, trust, and impeccable standards. We are confident that with up to 700 cars you won't find a greater selection and our Price Promise Guarantee means if you find a car of equal quality or value cheaper elsewhere we'll refund the difference. We are adhering to all of the relevant COVID 19 guidance including social distancing and regular cleansing of the site and all vehicles. You can visit us with complete confidence and reassurance that we have your safety and well being at the forefront of our minds. Another great benefit is our One Stop Shop Service, this allows you to make one journey and drive away the same day! The best way to find out more is to come and experience it for yourself, give us a call or visit www.eddiewright.co.uk and see what our customers think and what we have to offer.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1933
Excellent | 299 | |
Very Good | 30 | |
Average | 23 | |
Poor | 36 | |
Terrible | 39 |
Eddie Wright Car Supermarket
Warren Road
Scunthorpe
North Lincolnshire
DN15 6XH
Mon | 08:30 - 18:30 |
Tue | 08:30 - 18:30 |
Wed | 08:30 - 18:30 |
Thu | 08:30 - 18:30 |
Fri | 08:30 - 18:30 |
Sat | 08:30 - 17:30 |
Sun | 10:00 - 17:00 |
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